How to troubleshoot using DTS

As home cinemas have improved, new surround sound formats have sprung up - bringing more detail and realism to movie nights. DTS is one of the most popular surround sound formats. If DTS is not supported on your Samsung TV or if there is a player connection problem, follow the instructions below.

What is DTS?

DTS (Digital Theatre System) is a surround sound format like Dolby Digital; both are popular audio compression technologies and enable movie makers to record multi-channel sound that can be reproduced in cinemas as well as homes. The compression rate is compressed to one third the level of Dolby Digital's sound, and DTS is also often used for 5.1 channel audio output.

DTS

Note: 

  • DTS is only available on models released before 2018
  • For detailed specifications, please refer to the user manual

Connection for DTS

Step 1. Connect an HDMI cable from the HDMI OUT on your external device to the HDMI IN on the bottom of the Soundbar.

Step 2. Connect a digital optical audio cable from the DTS port on the bottom of the Soundbar to the DTS port on your TV.

Step 3. Press the Source button on the top panel or on the remote control, and then select HDMI 1 or HDMI 2.

Step 4. Connected Source is displayed on the Soundbar display panel and sound plays.

DTS connectie

Configuring DTS on your Blu-ray Disc player or other device

  • Open the audio output options on the settings menu of your BD player or other device and make sure that “No Encoding” is selected for Bitstream. For example, on a Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream (unprocessed)
  • If the Audio Output options include Secondary Audio, make sure Secondary Audio is set to Off
  • Make sure that the content supports Dolby Atmos

Note: Ensure to follow the connection order. (Source device - Soundbar - TV)

For further support, please visit Samsung Support.

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