Galaxy J5 (2017)

FAQ for Samsung mobile phones. Find out more about "What do the notification light colours mean on my Samsung Galaxy smartphone?" with Samsung Support.

How to use How do I turn on the Developer Options menu on my Samsung Galaxy device?

Find out how to turn on the Developer options menu on your Samsung Galaxy device.

Setting How do I enable and disable Voice Assistant (TalkBack) on my Samsung Galaxy smartphone?

Find out how to turn on the screen reader function, turn off voice assistant or accessibility settings on your Samsung phone with our guide.

Application What are cookies, and how do I enable or disable them on my Samsung Galaxy device?

FAQ for Samsung Mobile Device. Find more about What are cookies, and how do I enable or disable them on my Samsung Galaxy device? with Samsung Support

Setting What does the Unified Daemon app do?

FAQ for Samsung Mobile Device. Find more about 'What does the Unified Daemon app do?' with Samsung

Audio Can I download free music to my Samsung Galaxy device?

FAQ for Samsung Mobile Device. Find more about 'Can I download free music to my Samsung Galaxy device?' with Samsung

Network & WiFi How do I set up my Google account on my Samsung Galaxy device?

Find out how to set up a Google account on a Samsung Galaxy device.

Application How do I use my Samsung Galaxy device as a torch or flashlight?

Learn how to use your Samsung Galaxy phone or tablet as a flashlight or torch with our easy guide and instructions.

Application How do I get the WhatsApp Messenger app on my Samsung Galaxy device?

Learn how to download and install WhatsApp Messenger for your Samsung Galaxy phone or tablet with our easy guide and instructions.

Application How do I get the Facebook Messenger app on my Samsung Galaxy device?

FAQ for Samsung Mobile Device. Find more about 'How do I get the Facebook Messenger app on my Samsung Galaxy device?' with Samsung

Network & WiFi Samsung phone frozen - how to soft reset or hard reboot

FAQ for Samsung Mobile Device. Find more about 'My Galaxy smartphone has frozen, how do I restart it?' with Samsung

Setting How do I use the Smart Manager application?

Find out more about Smart Manager with Samsung Support

Application How do I use the Smart Manager application to check for malware or viruses?

FAQ for Samsung Mobile Device. Find more about 'How do I use the Smart Manager application to check for malware or viruses?' with Samsung

Setting How do I turn off iMessage on my old iPhone before I switch to my new Samsung device?

FAQ for Samsung Mobile Device. Find more about 'How do I turn off iMessage on my old iPhone before I switch to my new Samsung device?' with Samsung

Network & WiFi How do I check data usage on my Samsung Galaxy device?

Learn how to check your data usage, data left, and how to set up a data usage warning on your Samsung Galaxy phone with our guide and instructions.

Application How to back up or restore WhatsApp data

FAQ for Samsung mobile phones. Find more about "How to back up or restore WhatsApp data" with Samsung Support.

How to use My screen isn't rotating when I move my device onto its side

Learn how to use the auto rotate feature or fix screen rotation if it's not working on your Samsung Galaxy phone with our guide and instructions.

Software Upgrade How can I check what version of Android I have on my device?

Android is the operating system used on Galaxy smartphones and tablets. Find out which version of Android your device is running.

Setting What is Smart Lock and how do I use it?

FAQ for Samsung Mobile Device. Find more about 'What is Smart Lock and how do I use it?' with Samsung Support

Backup & Restore How do I perform a factory reset on my mobile device?

FAQ for Samsung mobile phones. Find more about How do I perform a factory reset on my mobile device? with Samsung Support.

Network & WiFi How do I enable or disable mobile data?

Find out what mobile data is and how to turn it on or off using your Samsung Galaxy phone with our guide and instructions.

Application How do I install the Facebook app on my Samsung Galaxy device?

Find out how to download and install the Facebook mobile app on your Samsung Galaxy smartphone with our easy guide and instructions.

Network & WiFi How do I check my APN (mobile internet) settings?

An Access Point Name (APN) provides all the details that your phone needs to connect to mobile data. Learn how to check your APN settings with our guide.

Network & WiFi How do I manually select a network on my Samsung Galaxy device?

FAQ for Samsung Mobile Device. Find more about 'How to ManuallySelect a Mobile Network?' with Samsung

Setting How do I clear the cache on my device?

Find out how to clear the cache on your device to free up storage space and improve performance.

Network & WiFi How do I turn international data roaming on or off on my Samsung Galaxy device?

FAQ for Samsung mobile phones. Find more about "How do I turn international data roaming on or off on my Samsung Galaxy device?" with Samsung Support

Audio How do I set my Samsung Galaxy device to vibrate?

FAQ for Samsung Mobile Device. Find more about 'How do I set my Samsung Galaxy device to vibrate?' with Samsung

Application Where can I find the Google Play Store on my Samsung Galaxy device?

FAQ for Samsung mobile phones. Find out more about "Where can I find the Google Play Store on my Samsung Galaxy device?" with Samsung Support.

Samsung Apps How do I set up or log into my Samsung Account?

FAQ for Samsung mobile phones. Find more about "How do I set up or log in to my Samsung Account on my smartphone?" with Samsung Support.

Software Upgrade How to update the software on a Galaxy smartphone or tablet

Find out how to update the Android or operating system version on your Samsung Galaxy phone or tablet with our easy guide and instructions.

How to use I smashed my screen and can't use the touchscreen. Is there any way to access my data?

Find out how to access, recover or transfer your Samsung Galaxy phone data if the screen is broken or smashed with our easy guide and instructions.

Multimedia How do I load music files onto my Samsung Galaxy device from my Windows PC?

Learn how to download, add and transfer music files to your Samsung Galaxy phone from your Windows PC with our easy guide and instructions.

Bluetooth What are the different types of USB cables?

Find out what the different types of Samsung USB cables, connectors & chargers for your phone or tablet with our easy guide and instructions.

Application What is the Secure Folder and how do I use it?

Find out how you can set up and use the Secure Folder on your Samsung Galaxy device

Application What is a VPN and how do I add one to my device?

FAQ for Samsung Mobile Device. Find more about 'What is a VPN and how do I add one to my device?' with Samsung

Multimedia Where can I find downloaded files on my Samsung Galaxy smartphone?

Find out where to find downloaded files and the my files app folder on your Samsung Galaxy phone with our easy guide and instructions.

How to use Where is the apps button on my Home screen? How do I find all my apps?

Learn how to use your my apps icon button on your Samsung Galaxy Android phone. Find out how to show all apps, add apps to the home screen and more.

Multimedia How do I transfer photos from my smartphone to my PC?

Find out how to transfer photos from your Samsung smartphone to your computer.

Power My device is charging slowly, not switching on or keeps restarting

FAQ for Samsung mobile phones. Find more about "My device is charging slowly, not switching on or keeps restarting" with Samsung Support.

Multimedia Why are there ads on my lock screen and how can I get rid of them?

Find out how to remove lock screen or home screen ads on your Samsung Galaxy smartphone with our easy guide and instructions.

Application How to use Android Auto on Samsung device

Learn how to use Android Auto with your Samsung Galaxy phone. Find out what to do if it's not connecting with our guide and instructions.

Hardware How much will it cost to repair my phone screen?

FAQ for Samsung mobile devices. Find out more about How much will it cost to repair my phone screen? with Samsung Support.

Network & WiFi How do I change the name of my device?

Your device has a name that is visible when you connect to other devices. Learn how to change the Bluetooth name for your Samsung Android device.

Camera How do I take a screenshot on my Samsung Galaxy device?

How to take a screenshot on a Samsung Galaxy device

Application What is NFC and how do I use it?

Find out more What is NFC and how do I use it? with samsung suport.

Application What are the different camera modes and how do I use them?

FAQ for Samsung smartphones. Find more about 'What are the different camera modes and how do I use them?' with Samsung Support.

Setting How do I change the font size on my device?

Find out how to change the font or text size on your Samsung Galaxy phone with our easy guide and instructions.

Backup & Restore How do I clear up memory space on my device?

FAQ for Samsung mobile phones. Find more about "How do I clear up memory space on my device?" with Samsung Support.

Application How do I get Fortnite on my Samsung Galaxy device?

Find out how to download, install, and play Fortnite on your Samsung Galaxy smartphone or tablet.

Camera How do I take a photo with the S Pen?

Find out how to use the Samsung S Pen to take pictures & photos with your Samsung Galaxy phone camera with our easy guide and instructions.

How to use What is the S Pen and how do I use it?

FAQ for Samsung mobile phones. Find out more about "What is the S Pen and how do I use it?" with Samsung Support.

Lock I can't unlock my Samsung Galaxy device

FAQ for Samsung mobile phones. Find more about How to unlock your device with Samsung Support.

How to use What lock methods can I use on my Samsung Galaxy device?

FAQ for Samsung smartphones. Find out more about 'What lock methods can I use on my Samsung Galaxy device?' with Samsung Support.

Hardware How do I install a SIM or memory card in my Galaxy device?

Learn how to install, change, insert or remove your SIM or SD memory card on your Samsung Galaxy phone using our easy guide and instructions.

Hardware What size memory card does my Galaxy smartphone accept?

Find out what size SD memory card and capacity your Samsung Galaxy phone accepts with our easy guide and instructions.

Hardware What phones are compatible with the Galaxy Watch?

FAQ for Samsung mobile devices. Find more about What phones are compatible with the Galaxy Watch? with Samsung Support.

Application What is Bixby and how do I use it?

FAQ for Samsung Mobile. Find more about 'What is Bixby and how do I use it?' with Samsung Support.

Application How do I manage my apps?

Find out how to manage the apps on your Samsung device, including downloading new ones, moving apps into folders, as well as updating uninstalling apps.

Message How do I use text messages on my device?

Find out how to send & receive text messages on your Samsung Galaxy phone. Learn how to access text messages settings with our guide & instructions.

Call & Contacts How do I use the call functions on my device?

FAQ for Samsung mobile phones. Find more about 'How do I use the call functions on my device?' with Samsung Support.

Message Customer Warning - Samsung Lottery and Samsung Job Offer Scams

Find out more about "Customer Warning - Samsung Lottery and Samsung Job Offer scams" with Samsung Support.

How to use How do I manage notifications on my device?

Learn how to customise and turn off notifications on your Samsung Galaxy phone or tablet with our guide and instructions.

Battery What is Emergency Mode and how do I use it?

Find out more about Emergency Mode with Samsung Support

Battery How to use Wireless PowerShare

FAQ for Samsung mobile phones. Find more about "How to use Wireless PowerShare" with Samsung Support.

Application What is Samsung Pass and how do I use it?

Find out what Samsung Pass is and how to use secure password manager on your Galaxy phone with our easy guide and instructions.

Battery Charging your smartphone or tablet

Find out more about charging your mobile device including Fast Charging, Wireless Charging and Wireless PowerShare.

Backup & Restore How do I set up my new smartphone?

Find out more about setting up your new Galaxy smartphone with Samsung Support.

Backup & Restore How do I transfer my data from my old Android phone to my new one?

Find out more about switching your Android device with Samsung Support

Backup & Restore How do I transfer my data from my iOS device to my new Samsung Galaxy?

Learn how to transfer your data from an iPhone to a Samsung Galaxy smartphone with our easy video guide, instructions, and Smart Switch App.

How to use What is Device Care and how do I use it?

FAQ for Samsung Mobile Devices. Find more about 'What is Device Care and how do I use it?' with Samsung Support.

Application How do I use my watch and phone to locate each other?

FAQ for Samsung Mobile device. Find more about ' How do I use my watch and phone to locate each other?' with Samsung Support.

Camera What is Slow Motion and how do I use it?

FAQ for Samsung Mobile. Find more about 'What is Slow Motion and how do I use it?' with Samsung Support.

Camera What is Telephoto mode and how do I use it?

FAQ for Samsung mobile. Find more about 'What is Telephoto mode and how do I use it?' with Samsung Support.

Message How do I use the keyboard on my phone?

Find out more about using the keyboard on your phone with Samsung support

How to use What are Multi Windows and how do I use them?

FAQ for Samsung mobile. Find more about 'What are Multi Windows and how do I use them?' with Samsung Support.

Camera What is the Hyperlapse camera mode and how do I use it?

Samsung Hyperlapse is a feature that allows you to create your own time lapse video. Learn how to use this camera mode with our guide and instructions.

Samsung Apps What is Smart Switch and how do I use it?

Find out more about "What is Samsung Smart Switch and how do I use it?" with Samsung Support.

How to use How do I enable Always On Display?

Find out how to enable the always on display feature and clock on your Samsung Galaxy phone with our guide and instructions.

How to use How do I set up Dual Messenger?

Find out more about 'How do I set up Dual Messenger?' with Samsung Support

How to use How do I pair and set up my Galaxy Buds?

Find out more about 'How do I pair and set up my Galaxy Buds?' with Samsung Support

Samsung Apps What is Link to Windows?

FAQ for Samsung mobile phones. Find more about What is Link to Windows? with Samsung Support.

How to use How to locate your Galaxy devices

Learn how to find your Samsung Galaxy phone, tablet, buds or smart watch with the Find My Mobile feature using our easy guide and instructions.

Call & Contacts How do I manage my contacts?

Find out how to manage, save or copy contacts on your Samsung Galaxy phone and sim card with our easy guide and instructions.

How to use How do I backup my smartphone to my PC or Mac?

Find out more about 'How do I backup my smartphone to my PC or Mac?' with Samsung Support

How to use How do I use the Samsung Internet app?

Samsung internet, samsung browser, internet app, bookmarks on Samsung, samsung private browsing, Samsung phone clear history, samsung browsing history, what is samsung internet, clear cache, clear cookies

Lock My fingerprint scanner isn't working

The fingerprint scanner makes it quick and easy to unlock your device. Learn how to set it up and what to do if your fingerprint scanner isn't working properly.

Bluetooth How to pair Galaxy devices via Bluetooth

FAQ for Samsung mobile devices. Find out more about "How to pair Galaxy devices via Bluetooth" with Samsung Support.

How to use What is Bluetooth and how do I use it?

FAQ for Samsung smartphones. Find out more about 'What is Bluetooth and how do I use it?' with Samsung Support.

How to use How to change the language on a Galaxy device

FAQ for Samsung mobile phones. Find out more about "How to change the language on a Galaxy device" with Samsung Support.

Samsung Apps What to do if Google Play Store will not load or download apps

If you're having trouble loading or updating apps or can't open the Google Play Store browse our easy guide and instructions.

Hardware What is the warranty status of my Samsung mobile device?

Find out how to check whether your Galaxy smartphone is covered by a warranty.

Setting How to start my Galaxy device in Safe mode

Learn how to start or reboot your Samsung Galaxy android phone or tablet in Safe Mode with our easy guide and instructions.

How to use How do I use the Samsung reminder app?

Find out how to use the Reminder App and learn how to set a reminder or use the widget on your Samsung Galaxy phone with our guide and instructions.

How to use How do I connect to Wi-FI?

Find out how to connect your Samsung Galaxy phone or tablet to Wi-Fi or internet with our easy guide and instructions.

Samsung Apps How to remove accounts and change unlock method on a Galaxy smartphone

Find out how to remove your Google Account and Samsung Account from your Galaxy smartphone and how to remove your locking methods.

Application How to remove or disable embedded apps

Find out how to uninstall, disable, remove or delete Samsung embedded apps from your Galaxy phone with our easy guide and instructions.

How to use How do I change the date and time on my Galaxy device?

Learn how to change the time, date, clock format, and more on your Samsung Galaxy mobile phone with our easy guide and instructions.

How to use What is Edge Lighting and how do I use it?

FAQ for Samsung Mobile Devices. Find more about 'What is Edge Lighting and how do I use it?' with Samsung Support.

How to use How do I use the Voice Recorder app?

Find out how to record audio on your Samsung phone voice recorder app and covert speech to text with our easy guide and instructions.

How to use How can I connect my Galaxy device to a car?

Find out how to connect and pair your Samsung Galaxy phone to your car Bluetooth with our easy guide and instructions.

How to use How can I connect and use my device with a computer or tablet?

FAQ for Samsung Mobile Devices. Find more about 'How can i connect and use my device with a computer or tablet?' with Samsung Support.

How to use How do I use the Quick Settings panel?

FAQ for Samsung smartphones. Find more about 'How do i use the Quick Settings?' with Samsung Support

How to use How do I use the Samsung Music app?

Find out how to use the Samsung Music player app on your Galaxy phone. Learn how to use the player controls and more with our guide and instructions.

How to use How do I use the Gallery app on my Galaxy device?

FAQ for Samsung Mobile devices. Find more about 'How do I use the Gallery app on my mobile device?' with Samsung Support

Audio What to do if Spotify stops playing when the screen is locked

Find out what to do if Spotify stops playing on your Samsung android phone when the screen is locked or off with our easy guide and instructions.

Battery What to do if your Samsung Galaxy device is not charging

Find out what to do if your Samsung Galaxy phone is not charging with our easy guide and instructions.

Hardware How to check the battery of the S Pen

FAQ for Samsung mobile phones. Find more about "How to check the battery of the S Pen" with Samsung Support.

How to use How do I use an SD card with my Galaxy device?

FAQ for Samsung mobile devices. Find more about ' How do I use an SD card with my Galaxy device?' with Samsung Support.

Hardware What to do if the screen on your device is flickering

Find out what you can do if the screen of your Samsung Galaxy device is flickering

Application Where does the Google app save downloaded images?

FAQ for Samsung mobile phones. Find more about Where does the Google app save downloaded images? with Samsung Support.

Application How to remove ads from a Galaxy smartphone

Find out how to stop and remove pop-up ads on your Samsung Galaxy smartphone with our easy guide and instructions.

Audio What to do if the sound on your Galaxy smartphone is not working properly

FAQ for Samsung mobile phones. Find more about What to do if the sound on your Galaxy smartphone is not working properly with Samsung Support.

How to use How can I stop my phone from getting hot in the sun?

FAQ for Samsung Mobile Devices. Find more about 'How can I stop my phone from getting hot in the sun?'

How to use How to stop the screen from dimming on your Galaxy smartphone

Find out why your Samsung Galaxy phone screen keeps dimming with auto-brightness off. Learn how to stop this from occurring with our guide & instructions.

Application How to fix apps that keep crashing or freezing

Find out why your Samsung Galaxy Android phone apps keep crashing, closing, freezing or stop working. Fix the issue with our guide and instructions.

Setting What to do if the location information is inaccurate on my smartphone

Find out why your Samsung Galaxy Android phone GPS location information is wrong. Learn how to fix this with our easy guide and instructions.

Samsung Apps How to use My Files

Find out how to use the Samsung My Files App on your Galaxy smartphone with our easy guide and instructions.

Network & WiFi How to activate Wi-Fi Calling on a Galaxy smartphone

Wi-Fi Calling lets you make calls from your phone using a Wi-Fi network. It's a great backup for when you don't have signal. Find out how to activate Wi-Fi calling on your Galaxy phone.

Battery Which charger should I use for my Galaxy phone or tablet?

You can charge your device using any Samsung travel adapter, but there are a lot of different factors to take into consideration. Learn what kind of charger you should use with your phone or tablet.

Message How to remove voicemail notifications

Find out how to remove or get rid of voicemail notifications from your Samsung Galaxy phone with our easy guide and instructions.

Multimedia How to deactivate text message delivery reports

Find out how to turn off or deactivate Samsung text message delivery reports with our easy guide and instructions.

How to use How to optimise the performance of a Galaxy smartphone

Optimising your Galaxy phone is quick and simple. Use the built-in Device care feature to check your devices battery, storage, memory and security or run automatic optimisation checks on your phone for faster, better performance.

Battery How to optimise the battery life on a Galaxy smartphone

Find out how improve the performance and keep the battery at its best on your Galaxy smartphone

How to use How to use the camera on a Galaxy smartphone

Check our FAQ and discover the main features of your Galaxy camera, how to use it, the different ways to open it, to take and save pictures.

How to use How to use SmartThings

Find out how to use the SmartThings app, how to add a device to it and how to manage it remotely from your smartphone.

Call & Contacts How to use or manage dual SIM cards

Find out how to choose which SIM card is the default SIM card for mobile data usage on your Galaxy smartphone.

Samsung Apps I cant access my Yahoo email account through the Samsung Email app

FAQ for Samsung mobile device. Find more about I cant access my Yahoo email account through the Samsung Email app with Samsung Support

How to use How do I connect my SmartTag to my phone?

FAQ for Samsung smartphones. Find more about How do I connect to my SmartTag? with Samsung Support.

How to use How do I find my SmartTag?

FAQ for Samsung mobile devices. Find out more about ' How do I find my SmartTag?' with Samsung Support.

How to use How to activate SOS messages on your Samsung Galaxy Devices

Find more about 'How to activate SOS messages on your Samsung Galaxy device' with Samsung Support.

How to use How can I use Dual audio to share media on multiple devices?

FAQ for Samsung mobile phones. Find more about "How can I use Dual audio to share media on multiple devices?" with Samsung Support.

How to use Record and capture your Galaxy phone screen

Learn how to screen record and screen capture on your Samsung Galaxy phone using our easy to follow guide and instructions.

How to use Troubleshooting a problem when using Smart View

FAQ for Samsung mobile phones. Find more about "Troubleshooting a problem when using Smart View" with Samsung Support.

How to use Useful audio settings on the Galaxy phone including Separate app sound

FAQ for Samsung mobile phones. Find more about "Useful audio settings on the Galaxy phone including Separate app sound" with Samsung Support.

How to use What to do if your Galaxy phone's touch screen doesn't work properly

FAQ for Samsung mobile phones. Find more about 'What to do if your Galaxy phone's touch screen doesn't work properly' with Samsung Support

How to use How to sync your contacts on a Galaxy phone to your Google account and view the synced contacts

Find out how to sync or move contacts on your Samsung Galaxy phone to your Google account with our easy guide and instructions.

How to use How to get your mobile device repaired

FAQ for Samsung Mobile Devices. Find out more about 'How to get your mobile device repaired?' with Samsung Support

How to use Samsung Smart Switch

FAQ for Samsung mobile devices. Find out more about 'Samsung Smart Switch' with Samsung Support.

How to use What do the different indicator icons mean on your Galaxy phone

FAQ for Samsung Mobile. Find more about what do the different indicator icons mean on your Galaxy phone with Samsung Support.

How to use How to resize a photo in the Gallery app on your Galaxy phone

FAQ for Samsung Mobile. Find more about how to resize a photo in Gallery app on your Galaxy phone with Samsung Support.

Power What to do if the battery of my new phone seems to be draining faster?

FAQ for Samsung Mobile. Find more about what to do if the battery of a new phone seems to be drained faster with Samsung Support

How to use How to use 5G on your Galaxy phone

FAQ for Samsung Mobile. Find more about how to use 5G on your Galaxy phone with Samsung Support.

How to use What to do if your Galaxy phone won’t power on properly?

FAQ for Samsung Mobile. Find more about what to do if your Galaxy phone won’t power on properly with Samsung Support.

How to use How to disable the Dynamic Lock screen on your Galaxy phone

FAQ for Samsung Mobile. Find more about how to disable Dynamic Lock screen on your Galaxy phone with Samsung Support.

How to use How to clear up storage space on your smartphone

Find out how to clear or free up internal storage on your Samsung Galaxy phone if your storage space is full using our easy guide and instructions.

How to use Registering your Samsung product

Registering your Samsung Device is quick & easy. Simply complete this online form to register your device or read our FAQs to get your questions answered.

How to use Make sure that the protective film on your new Galaxy phone is completely removed

FAQ for Samsung Mobile. Find more about make sure that the protective vinyl on your new Galaxy phone is completely removed with Samsung Support.

How to use Do you hear a small noise from inside of the device when shaking your Galaxy phone?

FAQ for Samsung mobile phones. Find more about do you hear a small noise from inside of the device when shaking your Galaxy phone? with Samsung Support.

How to use How to troubleshoot the microphone of your Galaxy phone when it does not recognise a voice well

Find out what to do if your Samsung Galaxy phone microphone is not working during phone calls with our easy guide and instructions.

Application What to do when GPS is not working properly on Android mobile device

FAQ for Samsung mobile phones. Find more about “What to do when GPS is not working properly on Android mobile device” with Samsung Support.

Samsung Apps What to do if you have lost your Galaxy device

FAQ for Samsung Mobile. Find more about What to do if you have lost your Galaxy device with Samsung Support.

How to use How can I recover deleted photo?

Find out how to recover, retrieve, or restore a deleted photo on your Samsung Galaxy phone gallery with our easy guide and instructions.

How to use How to set up fast charging on your Galaxy device

Learn how to enable Fast charging on your Galaxy device and speed up the charging process.

How to use Why is my Samsung Galaxy device slowing down and how can I speed it up?

Find out why your Samsung Galaxy phone is slowing down and how you can speed it up using our easy guide and instructions.

Bluetooth How to fix Bluetooth connection problems with your phone or tablet

FAQ for Samsung mobile. Find more about How to fix Bluetooth connection problems with your Galaxy phone or tablet with Samsung Support.

How to use The GPS location on my smartphone is inaccurate. How do I fix it?

FAQ for Samsung mobile. Find more about The GPS location on my smartphone is inaccurate. How do I fix it? with Samsung Support.

How to use What is Smart Lock feature and how do I set it on?

FAQ for Samsung Mobile. Find more about how to use Smart Lock on your Galaxy phone with Samsung Support.

How to use How to remove unwanted objects from photos on your Galaxy phone

Find out how to remove objects or people from your photos using the Object Eraser tool on your Samsung Galaxy smartphone with our easy guide and instructions.

How to use How to adjust the font size and style on your Galaxy phone

FAQ for Samsung Mobile. Find more about how to adjust the font size and style on your Galaxy phone with Samsung Support.

How to use How to activate the Always On Display feature on your Galaxy phone

FAQ for Samsung Mobile. Find more about how to activate the Always On Display feature on your Galaxy phone with Samsung Support.

How to use What to do when your phone heats up

FAQ for Samsung Mobile. Find more about what to do when your phone heats up with Samsung Support.

Audio What to do when there is no sound in my wired headphones

FAQ for Samsung Mobile. Find more about what to do when there is no sound in my wired headphones with Samsung Support.

Setting The proximity sensor is not working properly

FAQ for Samsung Mobile. Find more about the proximity sensor is not working properly with Samsung Support.

Call & Contacts What to do when your Galaxy device is unable to make or receive calls

Find out why your Samsung Galaxy Android phone is not allowing you to make any calls. Find out how to fix this with our guide and instructions.

Setting How do I delete all of my personal information from my device?

FAQ for Samsung Mobile. Find more about how do i delete all of my personal information from my device with Samsung Support.

Setting My device displays a water drop icon and will not charge

FAQ for Samsung Mobile. Find more about my device displays a water drop icon and will not charge with Samsung Support.

How to use How to troubleshoot Camera app errors

FAQ for Samsung Mobile. Find more about how to troubleshoot Camera app errors with Samsung Support.

How to use How to troubleshoot software update issues

FAQ for Samsung Mobile. Find more about how to troubleshoot software update issues with Samsung Support.

Battery Issues with wired charging

FAQ for Samsung Mobile. Find more about issues with wired charging with Samsung Support.

Battery Issues with wireless charging

FAQ for Samsung Mobile. Find more about issues with wireless charging with Samsung Support

How to use I dropped my device in water

FAQ for Samsung Mobile. Find more about what to do if you drop your device in water with Samsung Support.

Network & WiFi How to troubleshoot Mobile data issues

FAQ for Samsung Mobile. Find out more about how to troubleshoot Mobile data issues with Samsung Support.

Backup & Restore How to troubleshoot when your device doesn't detect an SD card

FAQ for Samsung Mobile. Find out more about how to troubleshoot when your device doesn’t detect an SD card

Audio How to troubleshoot poor sound quality during a phone call

FAQ for Samsung Mobile. Find out more about how to troubleshoot poor sound quality during a phone call with Samsung Support.

How to use How to reboot a frozen Galaxy device

FAQ for Samsung Mobile. Find more about how to reboot a frozen Galaxy device with Samsung Support.

How to use How to protect your Galaxy device from malware

FAQ for Samsung Mobile. Find more about how to protect your Galaxy device from malware with Samsung Support.

How to use How to use an eSIM with your Galaxy phone

Find out more about how to use an eSIM with your galaxy phone.

How to use What to do if my Galaxy phone camera does not focus on the subject?

FAQ for Samsung Mobile. Find more about what to do if the Galaxy phone camera does not focus on the subject with Samsung Support.

How to use What to do if the screen turns off while using the Galaxy phone?

FAQ for Samsung Mobile. Find more about what to do if the screen turns off while using the Galaxy phone with Samsung Support.

How to use How to set the display refresh rate on your Galaxy phone

FAQ for Samsung Mobile. Find more about how to set the display refresh rate on your Galaxy phone with Samsung Support.

How to use Emergency Alerts

Find out everything you need to know about emergency alerts with Samsung Support

Battery How to show or hide the battery percentage on your Samsung phone

Learn how to show or hide the battery percentage on your Samsung phone. Personalise your status bar by checking out our step-by-step guide on how to show or hide your phones power percentage.

How to use what is the secure wifi feature and how do i enable or use it

The Secure Wi-Fi feature lets you browse the internet safely, even when you’re using unsecured public networks. Learn how to enable it & use this feature.

How to use how to manage and transfer files on your galaxy phone

Learn how to manage, transfer, and access files on your Samsung Galaxy phone with the My Files app. Follow our easy guide and instructions.

How to use How to turn off or disable Bixby on your Galaxy phone

Learn how to turn off or disable Bixby virtual assistant on your Samsung Galaxy smartphone with our guide and instructions

How to use Know what the green dot at the top of your screen means

FAQ for Mobile Devices. Find out Know what the green dot at the top of your screen means with Samsung Support.

How to use How to scan QR code on your Galaxy phone or tablet

Learn how to scan a QR code on your Samsung Galaxy phone or tablet with our easy guide and instructions.

How to use How to stop your Galaxy phone or tablet screen going dark & timing out?

Find out how to stop your Samsung Galaxy phone or tablet screen from going dark. Learn how to adjust the timer settings with our guide and instructions.

How to use How to hide the navigation bar on Galaxy devices

FAQ for Mobile Devices. Find more about How to hide the navigation bar on Galaxy devices with Samsung Support.

How to use How to connect Galaxy Buds to other devices

Find out how to pair your Galaxy Buds with your devices and customise the earbuds settings with our easy guide and instructions.

How to use What is Power saving mode on my Galaxy phone?

FAQ for Mobile Devices. Find more about What is Power saving mode on my Galaxy phone with Samsung Support.

How to use What is the Secure Folder and how can I use it?

FAQ for Mobile Devices. Find more about What is the Secure Folder and how can I use it with Samsung Support.

How to use How to use Samsung Members Diagnostics

FAQ for Mobile Devices. Find more about How to use Samsung Members Diagnostics with Samsung Support.

How to use What is Other storage on your Galaxy phone

Find out more about the other category in your Samsung Galaxy phone’s internal storage and how to delete files from it with our guide and instructions.

How to use How to solve S Pen connection issues

FAQ for Mobile Devices. Find more about How to solve S Pen connection issues with Samsung Support.

How to use How to use Scroll Capture on a Galaxy smartphone

FAQ for Mobile Devices. Find more about How to use Scroll Capture on a Galaxy smartphone with Samsung Support.

How to use What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?

FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4 with Samsung Support.

How to use What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?

FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4 with Samsung Support.

How to use What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4?

FAQ for Mobile Devices. Find more about What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.

Samsung Apps How to change your Samsung Account mobile number using two-step phone verification

Find out how you can change the mobile number of your Samsung Account using two-step phone verification.

How to use How to use Galaxy device in an emergency to contact emergency contacts and view important medical information

Find out how to add your emergency contact and medical info or ID on your Samsung Galaxy phone lock screen with our easy guide.

How to use How to connect your Galaxy device to other devices using Connected Devices

FAQ for Mobile Devices. Find more about How to connect your Galaxy device to other devices using Connected Devices with Samsung Support.

Application How to set up email app on Samsung phone or tablet

Find out how to set up email app on your Samsung Android Phone. Learn how to access mail app settings with our easy guide and instructions.

How to use How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch

FAQ for Mobile Devices. Find more about How to transfer data from an iPhone or iPad to a new Galaxy deice with Smart Switch.

How to use Galaxy eSIM and supported network carriers

FAQ for Mobile Devices. Find more about Galaxy eSIM and supported network carriers with Samsung Support.

Power How to use Super fast charging

Learn how to use super fast charging on your Samsung Galaxy S23 or S22 with our easy guide and instructions.

How to use Professional Photography with Galaxy Expert RAW App

FAQ for Mobile Devices. Find more about Professional Photography with Galaxy Expert RAW App with Samsung Support. 

Camera How Samsung Galaxy Cameras Combine Super Resolution Technologies with AI to Produce High-Quality Images of the Moon

Find out about the deep learning-based AI processes that Galaxy phone cameras use to take high quality photos of the moon.

Battery Why isn’t Samsung including earphones and a charger plug in the box?

KeywordsFind out why Samsung is not including earphones and a charger plug with their Galaxy smartphones anymore.

Call & Contacts How to turn off Emergency SOS on your Galaxy phone

FAQ for Mobile Devices. Find more about How to turn off Emergency SOS function with Samsung Support.

Setting How to find & delete duplicate files on your Galaxy phone

FAQ for Mobile Devices. Find more about How to find & delete duplicate files on your Galaxy phone with Samsung Support. 

Camera How to use Samsung Video editor

FAQ for Mobile Devices. Find more about How to use Samsung Video editor with Samsung Support.

Setting How to solve screenshot errors on devices with Android 13 OS

FAQ for Mobile Devices. Find out How to solve screenshot errors on devices with Android 13 OS with Samsung Support.

How to use How to activate or deactivate auto rotate on you Galaxy smartphone or tablet

Find out how to adjust the screen rotation settings on your Samsung Galaxy smartphone or tablet.

How to use What is Samsung Care+ and how does it work?

Find out about Samsung Care+, Samsung’s extra care package for your Galaxy devices.

Troubleshoot NFC issues on Galaxy devices

NFC technology enables faster and more convenient in-person payments on Samsung Galaxy devices. If you encounter any issues with its functionality, there are steps you can take to troubleshoot the problem.

How to use Navigate your Galaxy phone and Galaxy tablet using Multi control

Find out how to use Samsung Multi Control on your Galaxy phone or tablet with our easy guide and instructions.

Hardware Specifications for the new Galaxy S23 FE

Use this guide to review the specifications for the new Samsung Galaxy S23 FE.

Call & Contacts How to use Live translate for phone calls with Galaxy AI

Use this guide to enable Live translate on your S24, and then use the feature during phone calls.

How to use How to set up and use the Browsing assist features with Galaxy AI

Use this guide to learn how to set up and use different AI features in Browsing assist on the S24.

How to use How to use Transcribe assist with Galaxy AI

Follow this guide to learn how to use the Transcribe Assist feature on Galaxy S24 in a few quick steps.

How to use How to use Generative photo editing with Galaxy AI

Follow this guide to learn how to use the generative AI photo editing feature on the new S24.

How to use How to set up and use the Interpreter app on Galaxy devices

Utilise these instructions to learn how to set up and use the Interpreter app on Galaxy devices.

Samsung Apps Use the Samsung Find app to share your location with your friends, child, family, and other contacts

Find out how to share your location with friends, family and other contacts using the Samsung Find App. Learn more with our easy guide.

Samsung Apps Use the Samsung Find app to locate a lost device

Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.

How to Set Up Curve Card on Samsung Pay+

Find out what Samsung Pay Plus is and how to use it with your Curve Card. Browse our various FAQs to get the help you need.

How to Use Samsung Pay+

Find out what Samsung Pay Plus is and how to use it with your Curve Card. Browse our various FAQs to get the help you need.

Cashback with Samsung Pay+

Find out what Samsung Pay Plus is and how to use it with your Curve Card. Browse our various FAQs to get the help you need.

Audio How to use hearing aids with Samsung Galaxy devices

Discover how to use your hearing aids with your Galaxy device as well as how to use your device’s hearing enhancements features.

Lock How to reset your smartphone with the previous screen lock PIN, password or pattern

Find out how to reset your Galaxy smartphone with the previous screen lock PIN, password or pattern.

How to use Connecting a 3.5mm headphone jack via USB-C to your Samsung Galaxy device

Find out what to do If you are having problems connecting your Samsung device to a 3.5mm audio jack via USB-C.

How to use What is Voice Over LTE?

Find out what the VoLTE or LTE icon is on your Samsung device and what are the benefits of using it.

Lock Unlock Your Samsung Galaxy with a previous screen lock method

Discover how to unlock your Galaxy device with a previous screen lock method when you’ve forgotten your current PIN, password, or pattern.

Network & WiFi What to do if you have a poor signal and cannot make calls on your Samsung Galaxy device

Find out what to do if your Samsung Galaxy smartphone has poor signal and you are unable to use data or make calls with our easy guide and instructions.

Samsung Apps View your step count in Samsung Health

Learn to use Galaxy devices to track your step count in the Samsung Health app.

Software Upgrade How to update your Samsung Galaxy phone or tablet

Learn how to keep your Galaxy phone or tablet up-to-date.

Battery How to set the display of charging information on your Samsung Galaxy device

Find out how to display or show charging information on your Samsung Galaxy phone screen with our easy guide and instructions.

Audio Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications

Find out what to do if your Samsung Galaxy phone is not vibrating when receiving incoming calls or notifications with our easy guide and instructions.

Power What to do if your Samsung Galaxy device turns off unexpectedly

Find out what to do if your Samsung Galaxy phone turns or powers off unexpectedly by itself with our easy guide and instructions.

How to use How to fix the “No SIM Card Detected” error on Samsung Galaxy devices

Learn how to fix the 'No SIM Card Detected' error on your Galaxy phone with this guide to resolve SIM card issues.

Application How to use the Samsung Members app

FAQ for Samsung Mobile. Find more about 'How to use the Samsung Members app' with Samsung Support.

Setting How do I change the wallpaper on my Samsung Galaxy smartphone?

Personalise your Galaxy smartphone by setting your own wallpaper. Choose from a selection of available wallpapers to download or use a photo or video you have taken yourself.

How to use How can I personalise and turn predictive text on and off on my Samsung Galaxy device?

Predictive text suggests words as you type on your Samsung Galaxy device. Learn how to turn it on and off as well as how to personalise it here.

Bluetooth How do I connect a Bluetooth headset to my Samsung Galaxy smartphone or tablet?

Learn how to connect or pair Bluetooth wireless headphones or earbuds to your Samsung Galaxy phone or tablet with our guide and instructions.

Hardware Is there something wrong with my Samsung mobile device if it often gets hot?

FAQ for Samsung Mobile Device. Find more about 'Is there something wrong with my Samsung mobile device if it often gets hot?' with Samsung Support.

How to use How to backup and restore contacts on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to backup and restore contacts on your Samsung Galaxy smartphone with Samsung Support.

How to use How to enable and disable app notifications on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to enable and disable app notifications on your Samsung Galaxy smartphone with Samsung Support.

How to use How to force reboot your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to force reboot your Samsung Galaxy smartphone with Samsung Support.

How to use How to set a custom ringtone for a contact on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to set a custom ringtone for a contact on your samsung galaxy smartphone with Samsung Support.

How to use How to check for and schedule software updates on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to check for and schedule software updates on your Samsung Galaxy smartphone with Samsung Support.

How to use How to import and export contacts on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to import and export contacts on your Samsung Galaxy smartphone with Samsung Support.

How to use How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone with Samsung Support.

How to use How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to use the ‘screen recording’ feature on your Samsung Galaxy smartphone with Samsung Support.

How to use How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone with Samsung Support.

How to use How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone

FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call waiting’ feature in your Samsung Smartphone with Samsung Support.

How to use How to ensure seamless performance of your Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to ensure seamless performance of your Galaxy smartphone with Samsung Support.

How to use How to update software

FAQ for Samsung Mobile. Find more about how to update software with Samsung Support.

How to use How to ensure optimum charging

FAQ for Samsung Mobile. Find more about how to ensure optimum charging with Samsung Support.

How to use How to optimize your smartphone’s performance and avoid heating

FAQ for Samsung Mobile. Find more about how to optimize your smartphone’s performance and avoid heating with Samsung Support.

How to use How to optimize charging of your Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to optimize charging of your Galaxy smartphone with Samsung Support.

How to use Get complete diagnostic support for your smartphone on the Samsung Members app

FAQ for Samsung Mobile. Find more about Get complete diagnostic support for your smartphone on the Samsung Members app with Samsung Support.

How to use What is this Proximity Sensor on your Samsung smartphone

FAQ for Samsung Mobile. Find more about what is this Proximity Sensor on your Samsung smartphone with Samsung Support.

How to use How to check the battery percentage on your Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to check the battery percentage on your Galaxy smartphone with Samsung Support.

Application What is S Finder and how do I use it?

FAQ for Samsung Mobile Device. Find more about 'What is S Finder and how do I use it?' with Samsung

Application What is the S Health app?

FAQ for Samsung Mobile Device. Find more about 'What is the S Health app?' with Samsung

Application How do I download the Outlook app for my Samsung Galaxy device?

FAQ for Samsung Mobile Device. Find more about 'How do I download the Outlook app for my Samsung Galaxy device?' with Samsung

How do I change the theme on my Galaxy smartphone?

FAQ for Samsung Mobile Device. Find more about 'How do I change the theme on my Galaxy device?' with Samsung

How to use How do I get ready for a Mobile & Tablet Remote Management session?

FAQ for Samsung mobile devices. Find more about How do I get ready for a Mobile & Tablet Remote Management session (Smart Switch)? with Samsung Support.

Application How do I stop my children from making in-app purchases on my Samsung Galaxy device?

FAQ for Samsung Mobile Device. Find more about 'How do I stop my children from making in-app purchases on my Samsung Galaxy device?' with Samsung Support.

Application Why does my music keep playing after I close the app?

FAQ for Samsung Mobile Device. Find more about 'Why does my music keep playing after I close the app?' with Samsung

Application How can I use the Smart Tutor app to get support for my device?

FAQ for Samsung Mobile Device. Find more about 'How can I use the Smart Tutor app to get support for my device?' with Samsung

Hardware Can I get my Samsung Galaxy or Gear device wet?

FAQ for Samsung mobile devices. Find out more about ' Can I get my Samsung Galaxy device wet?' with Samsung Support.

Camera Why do lines, dots, or lights appear in my photos after using the camera app?

Find out more about what causes lights, dots, or lines on your photos with Samsung Support

What can I do with the Air Command feature?

FAQ for Samsung mobile phones. Find more about "What can I do with the Air Command feature?" with Samsung Support.

Camera What is Panorama mode and how do I use it?

FAQ for Samsung mobile. Find more about 'What is Panorama mode and how do I use it?' with Samsung Support.

Camera What is AR (Augmented Reality) Emoji and how do I use it?

FAQ for Samsung mobile. Find more about 'What is AR (Augmented Reality) Emoji and how do I use it?' with Samsung Support.

Camera What is Live broadcast and how do I use it?

FAQ for Samsung Mobile. Find more about 'What is Live broadcast and how do I use it?' with Samsung Support.

Setting How do I use the Do not Disturb feature

FAQ for Samsung smartphones. Find more about 'How do I use the Do not Disturb feature?' with Samsung Support.

Network & WiFi What is 5G and how do I use it?

Find out more about using 5G with Samsung Support

Audio How to activate Dolby Atmos on your Galaxy smartphone

FAQ for Samsung mobile phones. Find more about “How to activate Dolby Atmos on your Galaxy smartphone” with Samsung Support.

Camera How do I use the basic functions of my smartphone camera?

FAQ for Samsung smartphones. Find more about How do I use the basic functions of my smartphone camera with Samsung Support.

Hardware SIM cards and expandable storage on the Galaxy Note10

FAQ for Samsung Galaxy Note10. Find more about 'SIM cards and expandable storage on the Galaxy Note10' with Samsung Support.

How to use Dolby Atmos on the Galaxy Fold

FAQ for Samsung mobile devices. Find more about 'Customising sound settings on the Galaxy Fold' with Samsung Support.

How to use How to set-up Bixby on the Galaxy Fold

FAQ for Samsung smartphones. Find more about 'How to set-up Bixby on the Galaxy Fold' with Samsung Support

Camera How to record steady videos on the Galaxy A80

Find out more about "How to record steady videos on the Galaxy A80" with Samsung Support.

Camera How to create videos like a pro with Live focus on the Galaxy A80

Find more about "How to create videos like a pro with Live focus on the Galaxy A80" with Samsung Support.

How to use What is Call & Message Continuity and how do I use it?

FAQ for Samsung smartphones. Find more about 'What is Call & Message Continuity and how do I use it?' with Samsung Support.

How to use How do I navigate my Galaxy smartphone?

FAQ for Samsung smartphones. Find out more about 'How do I navigate my Galaxy smartphone?' with Samsung Support

How to use I can't upload photos to Facebook. What can I do to fix it?

FAQ for Samsung mobile phones. Find out more about "I can't upload photos to Facebook. What can I do to fix it?" with Samsung Support.

Hardware How to identify counterfeit accessories

FAQ for Samsung mobile phones. Find more about "Customer notice regarding counterfeit products" with Samsung Support.

Samsung Apps How can I play PC games on my mobile device?

FAQ for Samsung Mobile Devices. Find more about 'What is PlayGalaxy Link?' with Samsung Support.

How to use What is True Single SKU?

FAQ for Samsung smartphones. Find more about 'What is True Single SKU?' with Samsung Support.

Call & Contacts What is the small blinking light on my phone screen?

FAQ for Samsung mobile phones. Find more about What is the small blinking light on my phone screen? with Samsung Support.

Software Upgrade What's changed with One UI 2?

FAQ for Samsung mobile phones. Find more about What's changed with One UI 2? with Samsung Support.

Samsung Apps How to add a Yahoo calendar to the Calendar app

FAQ for Samsung mobile phones. Find more about How to add a Yahoo calendar to the Calendar app with Samsung Support.

How to use Will Samsung Pay Card be available on all devices?

Find out more about 'Will Samsung Pay+ be available on all devices?' with Samsung support.

How to use Is my money safe with curve?

Find out more about 'Is my Money safe with Curve?' with Samsung Support

Hardware How to prevent accidental touches on your Galaxy smartphone

FAQ for Samsung Mobile. Find more about 'How to block accidental touches on your Galaxy smartphone' with Samsung Support.

Multimedia How to control media and devices using your Galaxy smartphone

FAQ for Samsung Mobile. Find more about 'How to control media and devices using your Galaxy smartphone' with Samsung Support.

Samsung Apps What is Samsung Flow and how do I use it?

FAQ for Samsung Mobile. Find more about 'What is Samsung Flow and how do I use it?' with Samsung Support.

Power What to do if your water-resistant phone or tablet detects moisture in the charging port

A phone or tablet that has been exposed to water may not charge or power on. In this case, you should remove the moisture and use a wireless charger if possible.

How to use Key features of the Knox Suite

Knox Suite provides you a complete set of tools to secure, deploy and manage your enterprise’s corporate mobile devices.

How to use Syncing my Reminders with Microsoft on my Samsung Phone

Learn how to sync reminders with your Microsoft account on your Samsung smartphone

How to use Galaxy Gear end of service

FAQ for Samsung mobile devices. Find out more about Galaxy Gear end of service with Samsung Support.

How to use How do I control my Smart Home devices using my SmartTag?

FAQ for Samsung mobile devices. Find more about 'How do I control my Smart Home devices using my SmartTag?' with Samsung Support.

Software Upgrade Why are some Android apps crashing

There have been reports of certain Android apps crashing after they are launched. Find out how to resolve this issue on your Samsung Galaxy Device

How to use How to check the date and time in the Samsung Gallery app

FAQ for Samsung mobile phones. Find more about 'How to check the date and time in the Samsung Gallery app' with Samsung Support

How to use Precautions when using the Galaxy foldable devices

FAQ for Samsung Mobile. Find more about precautions when using the Galaxy foldable devices with Samsung Support.

How to use Enjoy the Galaxy Z Fold3 5G camera with unique foldable experience

FAQ for Samsung Mobile. Find more about enjoy the Galaxy Z Fold3 5G camera with unique foldable experience with Samsung Support.

How to use How to use the versatile multi window experience with Galaxy Z Fold3 5G

FAQ for Samsung Mobile. Find more about how to use the versatile multi window experience with Galaxy Z Fold3 5G with Samsung Support.

How to use The first ever S Pen integration on Galaxy Z Fold3 5G

FAQ for Samsung Mobile. Find more about the first ever S Pen integration on Galaxy Z Fold3 5G with Samsung Support.

How to use Check out the new and enhanced features of Galaxy Z Flip3 5G

FAQ for Samsung Mobile. Find more about the new and enhanced features of Galaxy Z Flip3 5G with Samsung Support.

How to use Unique camera experiences with Flex mode on Galaxy Z Flip3 5G

FAQ for Samsung Mobile. Find more about unique camera experiences with Flex mode on Galaxy Z Flip3 5G with Samsung Support.

How to use How to make a video call with the Duo app on a Galaxy phone

FAQ for Samsung Mobile. Find more about how to make a video call with the Duo app on a Galaxy phone with Samsung Support.

How to use Restart your Galaxy phone regularly to prevent it from slowing down or freezing

FAQ for Samsung Mobile. Find more about restart your Galaxy phone regularly to prevent it from slowing down or freezing with Samsung Support.

How to use Check the SIM card when phone calls and mobile data is not available

FAQ for Samsung mobile phones. Find more about check the SIM card when phone calls and mobile data is not available with Samsung Support.

Samsung Apps How to set up and use the Bixby Routines feature on your Galaxy phone

FAQ for Samsung Mobile. Find more about how to set up and use the Bixby Routines feature with Samsung Support.

Audio How to remove external factors that affect the sound of mobile device

FAQ for Samsung mobile phones. Find more about “How to remove external factors that affect the sound of mobile device” with Samsung Support.

How to use How to keep your Galaxy mobile device from slowing down

FAQ for Samsung mobile phones. Find more about “How to keep your Galaxy mobile device from slowing down” with Samsung Support.

Camera Phenomena that may occur when using Note20 camera

FAQ for Samsung Mobile. Find more about Phenomena that may occur using Note20 camera with Samsung Support.

How to use How can I purchase an app on the Google Play Store and Galaxy Store?

FAQ for Samsung Mobile. Find more about How can I purchase an app on the Google Play Store and Galaxy Store with Samsung Support.

How to use Will device NFC work if equipped with LED cover?

FAQ for Samsung Mobile. Find more about Will device NFC work if equipped with LED cover with Samsung Support.

How to use How to set up Call settings on Android phone

FAQ for Samsung Mobile. Find more about How to set up Call settings on Android phone with Samsung Support

How to use How to protect your financial data on your Galaxy phone

FAQ for Samsung Mobile. Find more about how to protect your financial data on your Galaxy phone.

How to use How to use the TalkBack feature

FAQ for Samsung Mobile. Find more about how to activate and deactivate TalkBack with Samsung Support.

How to use How to use Diagnostics in the Samsung Members app on your Galaxy phone

FAQ for Samsung Mobile. Find more about how to use Diagnostics in Samsung Members on your Galaxy phone with Samsung Support.

How to use Tips to make the most out of your Galaxy phone's battery

FAQ for Samsung Mobile. Find more about Tips to make the most out of your Galaxy phone's battery with Samsung Support.

How to use How to reduce eye strain by using Dark mode on your Galaxy phone

FAQ for Samsung Mobile. Find more about how to reduce eye strain by using Dark mode on your Galaxy phone with Samsung Support.

Setting Remove accounts from your Galaxy phone or tablet

FAQ for Samsung Mobile. Find more about remove accounts from your Galaxy phone or tablet with Samsung Support.

SNS Poor picture quality when sharing pictures to Instagram

FAQ for Samsung Mobile. Find more about poor picture quality when sharing pictures to instagram with Samsung Support.

Bluetooth How to troubleshoot when Bluetooth headset audio is unstable

FAQ for Samsung Mobile. Find more about how to troubleshoot when bluetooth headset audio is unstable with Samsung Support.

Network & WiFi What to do when calls disconnect or there’s no network signal on your Galaxy device

FAQ for Samsung Mobile. Find more about what to do when calls disconnect or there’s no network signal on your Galaxy device with Samsung Support.

How to use How to prevent the overheating of your Galaxy device

FAQ for Samsung mobile. Find more about How to prevent the overheating of your Galaxy device with Samsung Support.

Samsung Apps The display isn't working properly

FAQ for Samsung Mobile. Find more about what to do if the display isn't working properly with Samsung Support.

How to use How to clean your Galaxy device

FAQ for Samsung Mobile. Find out more about how to clean your Galaxy device with Samsung Support.

How to use There is a gap between the screen and frame of my device

FAQ for Samsung Mobile. Find more about the gap between the screen and frame of your device with Samsung Support.

How to use My device is shattered and there is a crack on my screen

FAQ for Samsung Mobile. Find more about what to do if your device is shattered or there is a crack on your screen with Samsung Support.

How to use What's new in ONE UI 4.0?

FAQ for Samsung Mobile. Find more about what’s new in ONE UI 4.0 with Samsung Support.

How to use How to change the screen mode or adjust the display colour to your preference

Find out how to change the screen mode or adjust the display colour to your preference

How to use How to set a music file as a notification sound for apps on your Galaxy phone

FAQ for Samsung Mobile. Find more about how to set a music file as a notification sound for apps on Galaxy phone with Samsung Support.

How to use What to do if your S Pen is often disconnected from your Galaxy phone

FAQ for Samsung Mobile. Find more about what to do if S Pen is often disconnected from your Galaxy phone with Samsung Support.

How to use How to find the S Pen Pro connected to your Galaxy Z Fold3 using SmartThings

FAQ for Samsung Mobile. Find more about how to find your S Pen Pro connected to Galaxy Z Fold3 using SmartThings with Samsung Support.

Hardware Why earphones and a charger plug are not included as in-box items

FAQ for Samsung Mobile. Find more about why earphones and charger are not included in the Galaxy phone package with Samsung Support.

How to use How do I apply a screen protector to my Galaxy S22?

Learn how to apply a screen protector to your Galaxy S22 smartphone screen correctly without any air bubbles using our video guide.

How to use What to do if S Pen isn't working with Galaxy phone screen

If the S Pen isn't working with your Galaxy phone on the bottom part of the screen, try these steps to solve the problem.

How to use How to Use AR Emoji Stickers

FAQ for Mobile Devices. Find more about How to use AR Emoji Stickers with Samsung Support.

How to use What to do if your Touch Screen is not working properly

FAQ for Mobile Devices. Find more about What to do if your Touch Screen is not working properly with Samsung Support.

How to use What to do if your microphone or speaker is not working properly

FAQ for Mobile Devices. Find more about What to do if your microphone or speaker is not working properly with Samsung Support.

How to use How to make the most of Single Take with the Galaxy S22 AI Camera

FAQ for Mobile Devices. Find more about How to make the most of Single Take with the Galaxy S22 AI Camera with Samsung Support.

How to use What are the features of the Samsung clock?

FAQ for Mobile & Devices. Find more about What are the features of the Samsung clock with Samsung Support.

How to use How to play sound in both speakers and solve mute problems

FAQ for Mobile & Devices. Find more about How to play sound in both speakers and solve mute problems with Samsung Support.

How to use How to improve the vibration of your Galaxy S22 device

FAQ for Mobile Devices. Find more about How to improve the vibration of your Galaxy S22 device.

How to use Information about materials used in Samsung products

Find out more about the materials used in Samsung products.

How to use What is Extra brightness mode on Galaxy S22 & how to turn it on

Find out what Extra brightness mode is & how to turn it on your Samsung Galaxy S22 Ultra, S22 Plus, or S22 5G with our guide & instructions.

How to use How to create an automatic highlight reel

Follow the steps in this video to create an automatic highlight reel with the new One UI 4 feature.

How to use How to make the most out of Edge panels

FAQ for Mobile Devices. Find more about How to make the most out of Edge panels with Samsung Support.

How to use How to use Android Message on my Galaxy device

FAQ for Mobile Devices. Find more about How to use Android Message on my Galaxy device with Samsung Support.

How to use How to manage calls when multiple Bluetooth devices are connected

FAQ for Mobile Devices. Find more about How to manage calls when multiple Bluetooth devices are connected with Samsung Support.

How to use What is the foldable display and protective film on my smartphone?

FAQ for Mobile Devices. Find more about What is the foldable display and protective film on my smartphone with Samsung Support.

How to use How do I customise the watch face on my Galaxy Watch?

FAQ for Mobile Devices. Find more about How do I customise the watch face on my Galaxy Watch with Samsung Support.

How to use How can I see the navigation bar on my Galaxy device?

FAQ for Mobile Devices. Find more about How can I see the navigation bar on my Galaxy device with Samsung Support.

How to use What is the Device care feature in Galaxy smartphones?

FAQ for Mobile Devices. Find more about What is the Device care feature in Galaxy smartphones with Samsung support.

How to use How to use Samsung DeX on the Galaxy S22

FAQ for Mobile Devices. Find more about How to use Samsung DeX on the Galaxy S22 with Samsung Support.

How to use How can I find my watch and Buds using Galaxy Wearable?

FAQ for Mobile Devices. Find more about How can I find my watch and Buds using Galaxy Wearable with Samsung support.

How to use How to use Always On Display

Find out what is Always On Display (AOD) and learn how to use it with our easy guide and instructions.

How to use How to use the Galaxy Z Fold4 Taskbar

FAQ for Mobile Devices. Find more about How to use the Galaxy Z Fold4 Taskbar with Samsung Support.

How to use What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?

Find out what Flex Mode is and learn how to use it with your Samsung Galaxy Z Flip 4 and Galaxy Z Fold 4.

How to use How to improve the Galaxy Z Flip4 battery life

FAQ for Mobile Devices. Find more How to improve the Galaxy Z Flip4 battery life with Samsung Support.

How to use What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?

Find out what the fast charging feature is and learn how to use it with your Samsung Galaxy Z Flip 4 and Galaxy Z Fold 4.

How to use How to use S Pen Pro on my Galaxy Z Fold4

FAQ for Mobile Devices. Find more about How to use S Pen Pro on my Galaxy Z Fold4 with Samsung Support.

How to use How to attach the protective film to the Galaxy Z Fold4

Find out how to apply the official Samsung screen protector to your Galaxy Z Fold 4 with our easy guide and instructions.

Application No sound when uploading videos to WhatsApp from your phone

FAQ for Samsung Apps & Services. What to do when there is no sound when uploading videos.

How to use Safety precautions when using a Galaxy device

FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.

How to use How to use your Galaxy camera to add and edit a watermark for your photos

FAQ for Mobile Devices. Find more about How to use your Galaxy camera to add and edit a watermark for your photos with Samsung Support.

How to use How to automatically refresh the Samsung Galaxy weather widget through movement

FAQ for Mobile Devices. Find more about How to automatically refresh the Samsung Galaxy weather widget through movement with Samsung Support.

How to use How to select and view only the albums you want to see in Galaxy gallery

FAQ for Mobile Devices. Find more about How to select and view only the albums you want to see in Galaxy gallery with Samsung Support.

How to use how-to-shoot-videos-with-galaxy-supersteady-mode

FAQ for Mobile Devices. Find more about How to shoot videos with Galaxy SuperSteady Mode with Samsung Support.

How to use How to automatically optimise your Galaxy device

FAQ for Mobile Devices. Find more about How to automatically optimise your Galaxy device with Samsung Support.

Setting How to update quick settings panel menu on Galaxy phone

FAQ for Mobile Devices. Find more about How to update quick settings panel menu on Galaxy phone with Samsung Support.

Application What does Vodafone’s RCS termination mean for my galaxy device?

Vodafone’s RCS service is terminating. Find out how you can continue to use this service on your Galaxy device.

Camera How to capture an image from a video frame

FAQ for Mobile Devices. Find more about How to capture an image from a video frame with Samsung Support.

How to use How to record, edit and share videos in 8K with your Galaxy device

FAQ for Mobile Devices. Find more about How to record, edit and share videos in 8K with your Galaxy device with Samsung Support. 

How to use How to use Galaxy Wearable Self Diagnostics

FAQ for Mobile Devices. Find more about How to use Galaxy Wearable Self Diagnostics with Samsung Support.

How to use How to self-diagnose your Samsung Galaxy

Discover how to self-diagnose your Samsung Galaxy

Network & WiFi 5G Network Carriers for Galaxy phones & tablets

Find out which network carriers support 5G for your Samsung Galaxy phone or tablet in your location.

How to use How to customise the accessibility settings on your smartphone

Use the accessibility features on your phone to adjust settings to make using it easier for you.

How to use How to download and use the Netflix app on your Samsung Galaxy smartphone or tablet

Find out how to download and use the Netflix app on your Galaxy smartphone or tablet.

How to use Use two hands with your Samsung Galaxy devices for maximum productivity

Find out how to use 2 handed mode on your Samsung Galaxy Z Flip 5, Fold 5 & Tab S9 with our easy guide & instructions.

Network & WiFi How to run eSIM self-diagnostics for the Galaxy Watch series

Find out how to run eSIM self-diagnostics for your Samsung Galaxy Watch using our easy guide and instructions.

Power Causes and solutions for when your Samsung Galaxy device gets warm

Find out why you Samsung Galaxy phone or tablet is feeling hot and how to fix the issue with our easy guide and instructions.

How to use Remove the case or cover on the Galaxy Z Flip and Z Fold series

You can use the steps in our guide to properly remove the case or cover on your Galaxy Z Flip or Galaxy Z Fold model.

Application Galaxy device slows down, freezes, or displays ads after installing third-party apps

Find out what to do if you Samsung Galaxy phone or tablet has slowed down after installing third-party apps with our easy guide and instructions.

How to use How to apply Galaxy Z Flip 5 screen protector

Find out how to apply your Samsung Galaxy Z Flip5 screen protector with our easy guide and instructions.

How to use How to apply Galaxy Z Fold 5 screen protector

Find out how to apply your Samsung Galaxy Z Fold5 screen protector with our easy guide and instructions.

How to use How to clean your Samsung Galaxy device

Find out how to clean your Samsung Galaxy phone, tablet or watch with our easy guide and instructions.

Software Upgrade Simplified app names in Galaxy One UI 6

Find out how to shorten and simplify app names on your Samsung Galaxy smartphone with Galaxy One UI 6.

Camera A look at the Under Display Camera (UDC) on the Galaxy Z Fold4 and Fold5

Explore the cutting-edge Under-Display Camera (UDC) technology on the Galaxy Z Fold4 and Z Fold5.

How to use Protect your Galaxy device with the Auto Blocker feature

Find out how to protect and secure your Samsung Galaxy phone with the Auto Blocker feature using our easy guide and instructions.

Message An overview of the enhancement (Writing Assist) when sending or receiving messages on Galaxy devices

Learn to use Live Translate, Writing composer, and Suggested replies on your Galaxy Devices while sending text messages.

How to use How to use Note assist with Galaxy AI

Utilise this guide to learn how to use Note assist.

Call & Contacts eSIM Contact saving function support discontinued

Use our guide below to move your contacts from an eSIM to another location on your Galaxy device.

Setting How to enable swipe gestures (Swipe from bottom, Gesture hints) on Galaxy devices

Learn how to enable swipe gestures on the Galaxy S24.

Setting Features with restricted access for underage Google Accounts on Galaxy devices

Secure your child's online journey with restricted access to the new Galaxy S24 features.

Camera Edit suggestion for photos with Galaxy AI

Discover the benefits and how to use the new AI photo editing feature on the Galaxy S24.

Samsung Apps Features of the Samsung Find app

Discover the various features of the Samsung Find app.

How to use How to set Generative wallpaper on Galaxy devices

Learn how to use generative wallpaper on the Galaxy S24.

Multimedia How to use Quick Share to share a file between phones

Learn how to use the Quick Share feature on your Galaxy S24.

Camera Enhanced zoom and Nightography on Galaxy devices

Discover the latest improvements in the enhanced zoom and night time photography features included on the Samsung Galaxy S24.

How to use How to use One-handed mode and One Hand Operation +

Learn more about One-handed mode and One Hand Operation + on your Galaxy device with Samsung support.

Network & WiFi Samsung Galaxy device's GPS signal is lost

Discover the causes of a lost GPS signal on a Galaxy device.

Hardware Solid foreign object and water resistance rating (IP ratings) guide

Discover the features and meanings behind Ingress Protection (IP) ratings, which indicate a product's resistance to dust and water, helping you make informed decisions.

How to use Samsung Galaxy Ring materials and wearing precautions

Learn about the materials, care tips, IP ratings, and safety precautions for wearing and maintaining your Samsung Galaxy Ring.

Software Upgrade About the updated Edge Panel and accessing the Smart select feature

Discover how the redesigned Edge Panel has made accessing the Smart select feature more convenient.

Audio Sounds, vibrations, and notifications on your Samsung Galaxy devices

Find out how to turn on sounds, vibrations and customise notifications on your Samsung Galaxy phone or tablet with our easy guide and instructions.

How to use How to locate the digital User guide on your device

Find out how to access and open your user manual and guide directly from your Samsung Galaxy phone or tablet with our easy guide and instructions.

How to use How to pair a Galaxy Watch with your Samsung Galaxy device

Find out how to connect or pair your Samsung Galaxy Watch with your phone using our easy guide and instructions.

How to use What to do if your Samsung Galaxy device is not responding to S Pen Air actions

Learn how to troubleshoot your Galaxy device if S Pen air actions are not responding.

Audio Troubleshooting speaker and sound issues on a Samsung Galaxy device

Learn how to troubleshoot and fix speaker and sound issues on your Samsung Galaxy device.

Lock Brief widgets on your Samsung Galaxy S25 Lock screen

Find out how to use Brief Widgets on your Samsung Galaxy S25 Lock Screen Wallpaper to customise widgets with apps using our easy guide and instructions.

How to use Guide to Apps screen changes on the Samsung Galaxy S25

Find out how to use the Apps Screen's new features and updates on your Samsung Galaxy S25 with our easy guide and instructions.

How to use How to use the Galaxy Avatar feature on your Samsung Galaxy S25

Find out how to create your Galaxy Avatar or AR Emoji on your Samsung Galaxy S25 phone with our easy guide and instructions.

How to use Changes to the Home screen on the Samsung Galaxy S25

Explore the Samsung Galaxy S25 with improved Home Screen layouts, landscape mode, widget labels, enlarged folders and customisation.

Battery How can I optimise and extend the battery life on my Samsung Galaxy smartphone?

Wondering how you can optimise and extend the battery life on a Samsung Galaxy smartphone? Find out how to look after your smartphone's battery here.

How to use How to use the Multi Window function in Android Pie

FAQ for Samsung mobile phones. Find more about “How to use the Multi Window function in Android Pie” with Samsung Support.

Battery Why isn’t Samsung including earphones and a charger plug in the box?

KeywordsFind out why Samsung is not including earphones and a charger plug with their Galaxy smartphones anymore.

Application How do I set up gmail or Hotmail on my Samsung Galaxy device?

Find out how to set up email app on your Samsung Android Phone. Learn how to access mail app settings with our easy guide and instructions.

Samsung Apps How do I connect my mobile device to a screen using DeX?

FAQ for Apps & Services. Find more about How to use Samsung DeX with Samsung Support.

How to use How to use the ‘call recording’ feature on your Samsung Galaxy smartphone

We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.

How to use How to create a Samsung account

FAQ for Apps & Services. Find more about How to create a Samsung account with Samsung Support.

How to use How to remove accounts from your Galaxy phone or tablet

Find out how to remove accounts from that you're no longer using to free up space on your Galaxy device.

Message How to set an audio file as a message notification or ringtone

Find out how to set an audio or sound file as a notification or ringtone on your Galaxy smartphone.

Samsung Apps How to use Samsung TV Plus Mobile

Find out how to access and use Samsung TV Plus Mobile, where you can stream live TV along with video-on-demand content on your smartphone or tablet

Setting How to use security settings on your phone

Find out more about security settings with Samsung Support

How to use Using Wireless Powershare on the Galaxy Fold

FAQ for Samsung Galaxy Smartphones. Find more about 'Using Wireless Powershare on the Galaxy Fold' with Samsung Support.

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