HG50AU800EE
HG50AU800EESolutions & Tips
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How to use
How to use Accessibility features on my Samsung Smart TV
FAQ for Samsung TV audio and video. Find more about How to use Accessibility features on my Samsung Smart TV with Samsung Support.
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How to use
[2022] How do I split my Samsung Smart TV screen with Multi View
FAQ for Samsung TV audio and video. Find more about How do I split my Samsung Smart TV screen with Multi View with Samsung Support.
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Power
My TV switches itself off
Find out why your Samsung TV keeps turning or switching itself off automatically. Learn how to fix the issue with our easy guide and instructions.
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Media
What is Screen Mirroring and how do I use it with my Samsung TV and Samsung mobile device?
Screen mirroring allows you to watch your mobile's content on your TV. Learn how to use screen mirroring.
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How to use
How should I clean my TV screen?
FAQ for Samsung Television. Find more about 'How should I clean my TV screen?' with Samsung Support
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Audio
How do I turn the menu sounds on or off on my Samsung TV?
FAQ for Samsung Television. Find more about 'How do I turn the menu sounds on or off on my Samsung TV?' with Samsung
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Firmware / Software
How do I update the software on my Samsung Smart TV?
Find out how to update or upgrade your Samsung Smart TV software or firmware with our easy guide and instructions.
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Samsung Apps
How do I clear the Internet browser history on my smart TV?
FAQ for Samsung Television. Find more about 'How do I clear the Internet browser history on my smart TV?' with Samsung
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Accessory
My TV remote isnt working
FAQ for Samsung television. Find out more about 'My TV remote isn't working' with Samsung Support.
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TV_Others
What is burn-in and how can I avoid getting it on my TV?
FAQ for Samsung television. Find more about 'What is burn-in and how can I avoid getting it on my TV?' with Samsung Support.
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TV_Others
Where can I buy replacement parts for Samsung products?
FAQ for Samsung products. Find more about 'Where can I buy replacement parts for Samsung products?' with Samsung Support.
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Network
How to troubleshoot internet connectivity for Samsung TV
Learn what to do if your Samsung Smart TV is not finding your Wi-Fi network or connecting to the internet with our easy guide and instructions.
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Installation / Connection
Attaching your Samsung TV to a stand
FAQ for Samsung televisions. Find out more about how to assemble your TV and attach it to the stand with Samsung Support.
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Audio
How to set up your Samsung Soundbar
FAQ for Samsung television. Find more about 'How to set up your Samsung Soundbar?' with Samsung Support.
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TV_Others
Do I need a tv licence to stream on Samsung products?
FAQ for Samsung television. Find more about 'Do I need a tv licence to stream on Samsung products?' with Samsung Support.
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How to use
How to charge and use the Samsung SolarCell Remote
FAQ for Samsung Visual Display. Find more about How to charge and use the Samsung SolarCell Remote with Samsung Support.
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Channel
How to install, watch and stream the Discovery Plus TV App on Smart TV
Learn how to download and use the Discovery Plus TV App on your Samsung Smart TV using our easy guide and instructions.
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How to use
How to cold boot, reboot, restart, or reset your Samsung Smart TV
Find out how to cold boot, reboot, restart, or reset your Samsung Smart TV with our easy guide and instructions.
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How to use
[2022] How to edit channels on your Samsung TV
FAQ for Samsung TV. Find more about how to edit channels on your Samsung TV with Samsung Support.
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How to use
[2022] How to troubleshoot when Voice Recognition does not work on your Samsung TV
FAQ for Samsung TV. Find more about how to troubleshoot when Voice Recognition does not work on your Samsung TV with Samsung Support.
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How to use
How to disable the Voice Guide function on your Samsung TV
FAQ for Samsung TV. Find more about how to disable the Voice Guide function on your Samsung TV with Samsung Support.
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How to use
[2022] How to install apps and manage downloaded apps on your Samsung TV
FAQ for Samsung TV. Find more about how to install apps and manage downloaded apps on your Samsung TV with Samsung Support.
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Picture
How to screen mirror laptop to TV?
Find out how to mirror the screen of your laptop on your Samsung TV.
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How to use
How to use the BBC iPlayer app on Samsung TV
Find out how to use the BBC iPlayer app on your Samsung TV. Learn how to stream your favourite TV shows and movies with our easy guide.
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How to use
How to use the Netflix app on your Samsung TV
Find out how to use the Netflix app on your Samsung TV. Learn how to stream your favourite TV shows and movies with our easy guide.
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How to use
How to use the NOW TV app on Samsung TV
Find out how to use the NOW TV app on your Samsung TV. Learn how to stream your favourite TV shows and movies with our easy guide.
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How to use
How to use the Amazon Prime Video app on Samsung TV
Find out how to use the Amazon Prime Video app on your Samsung TV. Learn how to stream your favourite TV shows and movies with our easy guide.
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How to use
How to use the YouTube app on your Samsung TV
Find out how to use the YouTube app on your Samsung TV. Learn how to stream YouTube content with our easy guide.
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How to use
How to download Britbox app & stream on Samsung TV
Find out how to download the Britbox app on your Samsung TV. Learn how to stream your favourite British TV shows with our easy guide.
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How to use
How to use gaming hub on your Samsung tv
Find out how to use Gaming Hub streaming cloud platform on your Samsung Smart TV with our easy guide and instructions.
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Installation / Connection
How to set up Alexa on your TV
Find out how to set up Alexa on your Samsung TV
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Accessory
How to identify a good HDMI lead?
FAQ for Samsung television. Find more about 'How to identify a good HDMI lead?' with Samsung Support.
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How to use
How to replace the remote control batteries of your TV
FAQ for Samsung television. Find more about “How to replace the remote control batteries of your TV” with Samsung Support.
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How to use
How to set up the Portrait screen on the Auto Rotating Accessory
FAQ for Samsung television. Find more about How to set up the Portrait screen on the Auto Rotating Accessory with Samsung Support.
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Accessory
How to use the Auto Rotating Accessory on the Samsung Smart TV
FAQ for Samsung television. Find more about How to use the Auto Rotating Accessory on the Samsung Smart TV with Samsung Support.
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Audio
How to use Multi-Output Audio on your TV
Learn more about the multi-output audio accessibility feature on Samsung TVs.
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How to use
Control your TV by connecting to Bixby
Control your TV using Bixby. Keep reading to learn how to use the Bixby AI on your TV.
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Installation / Connection
How to set up Google Home on your TV
Get the help & support you need for your Samsung TV, Projector & Sound Device with our how-to videos, installation guides, tips & much more.
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How to use
How to use the Channel 4 app on Samsung TV
Get the help & support you need for your Samsung TV, Projector & Sound Device with our how-to videos, installation guides, tips & much more.
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Audio
How to connect external audio using an optical cable
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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Picture
Picture Clarity Settings unavailable when viewing BBC iPlayer
Get the help & support you need for your Samsung TV, Projector & Sound Device with our how-to videos, installation guides, tips & much more.
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How to use
Can I still use voice control on my F Range Smart TV when its camera is off or hidden?
Get the help & support you need for your Samsung TV, Projector & Sound Device with our how-to videos, installation guides, tips & much more.
Manuals & Downloads
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Useful links
Other software tools and services
Troubleshoot and book a repair
Need help with your product? Troubleshoot the issue or book a repair with an Authorised Service Centre
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