How to back up or restore WhatsApp data
If you want to transfer your WhatsApp chat history when you switch to a new phone, there are several solutions. The easiest option is to transfer your WhatsApp data to a new phone by restoring your data from Google Drive.
Back up WhatsApp to Google Drive
Step 1: Transfer WhatsApp from a Google Drive backup
If you have a Google account, you are able to transfer WhatsApp between two phones via Google Drive. Since WhatsApp backs up all your messages and photos to Google Drive by default, transferring WhatsApp to your new phone in this way provides an easy solution. The transferring process consists of two stages; first, you need to back up your WhatsApp messages, and then transfer it to another Samsung device.
Before you begin your Google Drive WhatsApp backup, you need to check the following are in place:
- Your phone is signed into Google Drive
- Google Play must be installed (only available for Android OS 2.3.4 and higher). You can find out which version of Android you are using here
- Your Google Drive must have enough space for your WhatsApp data
- Your phone must have enough free space to create the backup. You can check the amount of storage space on your device here
- Your new phone has the same phone number and Google account as the original one
2. Tap the More Options icon
3. Tap Settings
4. Tap Chats
5. Tap Chat backup
6. Tap Back up to Google Drive
7. Set the backup frequency
8. Choose an account
9. Tap Back up
Stage 2: Transfer and restore your WhatsApp backup
2. Select your language, then tap the arrow
3. Tap Agree and continue
4. Enter your phone number and tap NEXT. When prompted, enter the verification code
5. Tap Continue in the Contacts and media popup
6. Tap Allow on the popups
7. Tap Restore
8. WhatsApp will restore your chats and media to your new phone from Google Drive
9. Tap Back up
Can I use Samsung Smart Switch to transfer WhatsApp?
Yes. Smart Switch allows you to transfer a plethora of data effortlessly between an old and new Galaxy device, and you can now use it for transferring WhatsApp data also.
Can I transfer WhatsApp from an iPhone to Samsung?
If you are making the switch from an iPhone to Samsung Galaxy device and looking to move WhatsApp to your new phone, we recommend that you transfer your WhatsApp data via Google Drive, following the instructions above.
More information on transferring WhatsApp to a new phone can be found by referring to the WhatsApp About changing phones guide.
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