Experience dedicated service for your Galaxy Z Fold7 & Galaxy Z Flip7 device, from our team of Samsung Experts.
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Fast-track Support
We're here to help
Whether it’s over the phone or online chat, our team is ready to support you and your Galaxy Z Fold7 or Flip7.
Should you need to contact us, you will receive fast tracked, dedicated support from our Samsung Experts.
In-store Priority
Use the fast lane when you visit us in-store
For in-store support, Galaxy Z Fold7 or Flip7 owners can go straight to a dedicated help desk in selected Samsung Stores1.
Free screen protectors replacements are available to customers with a Galaxy Z Fold7 or Flip72.
Doorstep Repair
'We come to you' Galaxy smartphone support
With our Doorstep Repair Service, a mobile engineer will come to you at your preferred location and repair your device3.
If you have a Galaxy Z Fold7 or Flip7 and your device is in warranty, your Doorstep repair will be free of charge4.
What our customers are saying...
Fantastic service
Dhigg
Brilliant service, came when he said phone is like new
Excellent service.
Evee
Very easy, quick and professional service. THANK YOU!
Great service
Vee@
I loved having my phone repaired at the comfort of my door step✌️
My Samsung Ultra looks spanking brand new!
Charlz
It's an excellent service.. Ruhel is a top engineer and knows his stuff!
Amazing service
AF95
Josh was quick, efficient and easy to understand. Great service from Josh!
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Loan Device Service
Stay connected without the wait
Can’t be without a phone? We will provide you with a Galaxy smartphone whilst your Galaxy Z Fold7 or Flip7 is being repaired5.
FAQs
Got questions? We’ve got answers
Have a quick question about your device? Explore our FAQs to get instant answers to the most common issues and features—no waiting required.
Samsung Community
Get ready to unfold your world
Discover real-world tips and answers from fellow Galaxy Z Fold and Z Flip users. Explore the Galaxy Z Fold | Z Flip board to connect, learn, and share.
Switching made easy
Trade in and trade up
1Only available in certain store locations in the UK.
2Free screen protector replacements offered twice a year, for the duration of the warranty period.
3Only Available in selected locations only.
4Out of warranty customers will not need to pay the ‘call out fee’ charge for the engineer but will be charged the price of a repair.
5Only applicable for in-warranty customers. Repair time must exceed 24 hours for a loan device to be offered. Subject to availability. Terms & Conditions Apply.
