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Samsung Finance

Samsung Finance

See it. Love it. Spread the cost.

Spread the cost from 0% APR Representative

Spread the cost from 0% APR Representative

Whether you’re looking for a TV or a phone, Samsung Finance offers a range of options to pay for your new Samsung product in monthly instalments.

See the table below for details of available interest rates and loan durations.

View FAQs

Mobile products (Incl. phones, tablets, laptops, watches, and earbuds)

Mobile products (Incl. phones, tablets, laptops, watches, and earbuds)

Order value

£150 - £250

£250+

£750+

Minimum deposit

20%

10%

10%

Loan Duration

12 months

12 or 24 months

36 months

Interest rate p.a. (fixed)

0% APR representative

0% APR representative

14.9% APR representative


Representative example: 14.9% APR representative (fixed). Cash price: £750 Total amount of credit of £775.58 over 36 months at an interest rate of 14.9% p.a. (fixed). Monthly repayment £21.54. Total interest: £100.58. Total amount payable £850.58.

Home Appliances, TVs, and other electronics

Mobile products (Incl. phones, tablets, laptops, watches, and earbuds)

Order value

£150 - £250

£250+

£750+

Minimum deposit

20%

10%

10%

Loan Duration

12 months

24 months

36 months

Interest rate p.a. (fixed)

0% APR representative

10.9% APR representative

 

 

 

Representative example: 10.9% APR representative (fixed). Cash price: £250 Total amount of credit of £274.53 over 24 months at an interest rate of 10.9% p.a. (fixed). Monthly repayment £6.93. Total interest: £24.53. Total amount payable £274.53

14.9% APR representative



Representative example: 14.9% APR representative (fixed). Cash price: £750 Total amount of credit of £775.58 over 36 months at an interest rate of 14.9% p.a. (fixed). Monthly repayment £21.54. Total interest: £100.58. Total amount payable £850.58.

Galaxy S25 Ultra

Make it yours from just £124.90 and then £46.83 a month for 24 months at 0% APR representative.1

Representative example: 0% APR representative (fixed). Cash price: £1,249.00 Pay upfront: £124.90. Total amount of credit of £1,124.10 over 24 months at an interest rate of 0% p.a. (fixed). Monthly repayment £46.83. Total interest: £0.00. Total amount payable £1,249.00.

Buy now
A Galaxy S25 Ultra with an S Pen lying on the front of the phone, both in front of another camera facing S25 Ultra and a grey background. A Galaxy S25 Ultra with an S Pen lying on the front of the phone, both in front of another camera facing S25 Ultra and a grey background.

Smaller basket? Spread the cost in 12 equal payments

Smaller basket? Spread the cost in 12 equal payments

Available for smaller baskets between £150 and £250

Pay a 20% deposit and then the remaining 80% in 12 equal monthly instalments1

View FAQs

Galaxy Buds3
£159

Representative example:
Pay upfront: £15.90
12 monthly payments: £11.93
Total Credit: £143.10
Total cost of credit: £0.00
Interest rate: 0% APR representative (fixed)
Total cost: £159.00

Buy now
An open Galaxy Buds3 case in silver lies open showing off the buds. An open Galaxy Buds3 case in silver lies open showing off the buds.

Galaxy Buds3 Pro
£219

Representative example:
Pay upfront: £21.90
12 monthly payments: £16.43
Total Credit: £197.10
Total cost of credit: £0.00
Interest rate: 0% APR representative (fixed)
Total cost: £219.00

Buy now
An open Galaxy Buds3 Pro case in silver lies open showing off the buds. An open Galaxy Buds3 Pro case in silver lies open showing off the buds.

Galaxy Tab A9+
£239

Representative example:
Upfront £47.80
12 payments of £15.93
Total Credit: £191.20
Total cost of credit: £0.00
Interest rate: 0% APR (fixed)
Total goods cost: £239.00

Buy now
A Galaxy Tab A9+ faces the front with a colourful screen. A Galaxy Tab A9+ faces the front with a colourful screen.

Frequently asked questions

What criteria do I need to apply for Samsung Finance?

Samsung Finance is only available for purchases of Samsung products online. To be eligible, you must be a UK resident over 18 years of age, hold a UK Bank or Building Society Account which allows Direct Debit set-up and have a valid identification document such as a passport, full or provisional driving license or an EU identity card. We will also ask you for your address history for the last three years, your financial dependencies, your annual income and if employed, your employers name.

How much can I borrow for Samsung Finance?

Samsung Finance is available on order values between £150 and £10,000. For purchases between £150 and £250, you must pay a 20% deposit and can then spread the remainder of the cost over a duration of 12 months. For purchases between £250 and £10,000, you can pay a minimum deposit of 10% (you can choose to pay more upfront) and then spread the cost over a loan term of 12 to 36 months.

How will you decide the interest rate (APR) for my loan?

Before we offer you a loan, we will undertake a soft credit check with a Credit Reference Agency. Using this and the information you’ve told us in your application, we will understand your ability to make the monthly repayments on your loan and the kind of borrower you’ve been throughout your borrowing history. You will know before you are committed to the loan what APR we can offer you. Once you’ve accepted the loan, the soft credit check will be converted to a hard credit check. A hard credit check leaves a footprint on your credit report. You will be informed during your application process before this happens.

How do I apply for Samsung Finance?

Samsung Finance is available on Samsung.com. When you apply, should you wish to proceed with the loan agreement, you’ll be given an instant decision and asked to sign your loan agreement digitally. Your loan is only available for goods, or services offered by Samsung. No money will be credited to your personal bank account. Instead, the value of your loan will be passed to Samsung in return for your purchased goods and services.

When will my monthly direct debit be taken?

Your first Direct Debit repayment will be the later of: a month from the date of your loan if you take away your goods from a store on the day; or a month from the date you received your goods, if multiple items have been purchased, this will be one month from the date all your items have been received; or a date that you’ve agreed with us. This will be detailed in your welcome email and Samsung Finance customer portal. You can only change the date of your Direct Debit after the first repayment has been made.

What if I change my mind?

If you change your mind and no longer want the loan, you’ll have 14 days to cancel your loan agreement from the date we confirm to you in writing that we have entered into this Credit Agreement or (if later) the date you received the goods. Just call us on 0333 00 33 777(Lines are open 9am to 6pm Monday to Saturday. Calls are charged at the same rate as standard landline numbers) or email support@samsungfinance.co.uk.

You will need to arrange for your loan to be repaid in full or return your goods and services to Samsung as per their Terms and Conditions of Sale within 30 days from the date you notify us that you wish to cancel. We won’t charge you any fees or interest for doing this. After this 14-day period you'll be bound by the terms of your loan, but we don’t charge any early settlement fees if you wish to repay your loan in full or make any overpayments. There are no payment holiday entitlements with this loan, but if you find yourself in financial difficulties, please get in contact with us on 0333 00 33 777(Lines are open 9am to 6pm Monday to Saturday. Calls are charged at the same rate as standard landline numbers). We’re here to help.

How do I register with the customer portal?

The Samsung Finance customer portal contains all your loan documentation, shows you when your next payment is due and allows you to make additional or catch-up repayments on your loan if needed. You will receive an email notification once your loan agreement has been processed. This welcome email will contain your loan agreement and details for when your loan will activate. It also provides you with information on how to register and manage your online account. If you forget your password, you can access your customer portal through www.samsungfinance.co.uk and select ‘forgotten your password’ and follow the instructions.

How do I change my contact details?

To change your name, address or email please contact us on 0333 00 33 777 (Lines are open 9am to 6pm Monday to Saturday. Calls are charged at the same rate as standard landline numbers). Due to security reasons, only the person who has the loan with Samsung Finance can make these changes.

Can I change my direct debit details?

You can change the date of your Direct Debit after your first repayment. To make any changes to your Direct Debit, please call us on 0333 00 33 777 (Lines are open 9am to 6pm Monday to Saturday. Calls are charged at the same rate as standard landline numbers).

Can I increase my borrowing?

We understand that situations may change and you may wish to purchase additional Samsung goods and services. Your existing loan cannot be increased however subject to your financial circumstances and a good repayment history with Samsung Finance, you may be eligible for a further loan agreement. Please note that the rate we offer on any new loan could be lower or higher than your existing loan but no higher than 9.9%. The loan amount and the rate we will lend you will depend on your personal circumstance and credit assessment.

How do I request my annual statement?

The easiest way to get a copy of your statement is to download it from the Samsung Finance customer portal. This will be the same as the copy we will send you annually by email.

What happens if I miss a payment?

If you think you’re going to miss a repayment or your payment will be late, we will ask that you contact us immediately on 0333 00 33 777 (Lines are open 9am to 6pm Monday to Saturday. Calls are charged at the same rate as standard landline numbers). If a payment is received late or missed, this will be registered with a Credit Reference Agency and could affect your credit rating. We will charge you a late payment fee of £12 on any late or missed payments under your Credit Agreement. Missing payments could have serious consequences. You may have to repay what you owe us early. Your credit records may be affected making it harder or more expensive to borrow in future. It could also result in legal proceedings being taken against you to recover what you owe. We want to help you avoid this, so if you think you will have any problems repaying your loan, please contact us immediately on 0333 00 33 777 (Lines are open 9am to 6pm Monday to Saturday. Calls are charged at the same rate as standard landline numbers).

What if I get turned down for a loan?

Getting turned down for a loan can be disheartening, especially if you don’t know why you were rejected. Your loan application may be rejected by Samsung Finance because you do not meet our lending criteria, we don’t think you can afford the loan and its repayments, or your credit history doesn’t meet our credit criteria. As part of the application, we obtained information from the credit reference agency, TransUnion International UK Limited. They can be contacted by phoning 0330 024 7574 or by visiting www.transunion.co.uk

What can I do if I’m having financial difficulties?

If you are having financial difficulties, worried about making your repayments or you’ve already slipped behind, we are here to help you and find the support you need. We help our customers get on top of their money worries every day, so talk to us, we are ready to listen. Whatever the reason for the issues you have, we'll help you find a solution that works for you. Please contact us on 0333 00 33 777 (Lines are open 9am to 6pm Monday to Saturday. Calls are charged at the same rate as standard landline numbers). Depending on your circumstances we may be able to reduce the amount you repay for a period or give you more time to make your repayments. Taking one of these options may mean you need to pay more in other months to get back up to speed. Once you contact us, we will work with you to find the right option for you. For free and impartial debt support, you could also talk to:
- Money Helper: www.moneyhelper.org
- Citizens Advice Bureau: www.citizensadvice.org.uk
- Step Change: www.stepchange.org
- Debt Advice Foundation: www.debtadvicefoundation.org
- National Debt Line: www.nationaldebtline.org
Please note that there will be no impact on the information held about you by UK Credit Reference Agencies due to the impact of Coronavirus. This is unless you miss a repayment.

How do I complain?

We aim to always provide the highest level of service to our customers. Should you feel that we have failed to meet your expectations, please get in contact with us on 0333 00 33 777 (Lines are open 9am to 6pm Monday to Saturday. Calls are charged at the same rate as standard landline numbers) so that we can put it right quickly. Complaints can be made over the telephone or by emailing to complaints@samsungfinance.co.uk. As soon as we receive your complaint, we’ll investigate the issue raised and try to resolve the matter as soon as we can. We will keep you updated on our progress by email. We endeavour to resolve any concerns you raise with us, however, if you are not satisfied with the outcome or you have not received a reply from us within eight weeks of raising your complaint, you have the right to refer your case to the Financial Ombudsman Service:
Email: complaint.info@financial-ombudsman.org.uk
Call: 0800 023 4567
Write to: The Financial Ombudsman Service Exchange Tower Harbour Exchange Square London E14 9GE 15.

Can I have my data deleted?

The right to have your data deleted is known as the ‘right to erasure’, you may sometimes hear this called the ‘right to be forgotten’. You can ask us to delete any data that we hold on you or withdraw your consent from us using that data. In some circumstances, we will be able to do this if we no longer need your data for the original reason we collected it. For more information, please contact us on 0333 00 33 777 (Lines are open 9am to 6pm Monday to Saturday. Calls are charged at the same rate as standard landline numbers) or emailing support@samsungfinance.co.uk

Can I see the information you hold on me?

Your personal information belongs to you. You can ask us to provide details about what we’ve collected, and you can ask us to delete it or correct any inaccuracies. You can also ask us to restrict or limit processing, sharing, or transfer of your personal information, as well as to provide to you your personal information that we’ve collected so you can use it for your own purposes. However, requesting the deletion of your personal information may also result in a loss of access to services we provide. We won’t delete data that we’re required by law to retain.

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1. Subject to status and credit check. 18+ UK only. Rate offered could be higher than the representative APR shown. Orders between £150 and £250 require a 20% deposit and 12 fixed monthly payments at 0% APR representative. Orders over £250 require a 10% deposit and up to 24 fixed monthly payments at 0% APR representative. 10% deposit and 36 fixed monthly payments at 14.9% APR representative available on orders over £750.

3. Subject to status and credit check. 18+ UK only. Only available on orders over £750, requires a 10% deposit and 36 fixed monthly payments. 14.9% APR representative.

Samsung Electronics (UK) Limited (Registered no: 03086621), registered at Samsung House, 2000 Hillswood Drive, Chertsey, Surrey KT16 0RS, United Kingdom, acts as credit broker and not lender, and is authorised and regulated by the FCA (FRN 727333). Glow Financial Services Limited, 71 Queen Victoria Street, London EC4V 4BE. Registered No. 09127663, authorised and regulated by the FCA (Reference No. 751308), acting as lender, under brand licence as Samsung Finance (powered by Glow) through Samsung Electronics (UK) Limited. Samsung Electronics (UK) Limited works with multiple lenders.

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