My Galaxy device is not fast charging. How do I fix it?

Galaxy devices have an internal coil to support wireless fast charging and wired adaptive fast charging. This built-in feature allows the battery to charge much faster than standard charging methods.

A Galaxy device fully charged with Samsung Fast charger

Please note:

  • The name of these settings may vary depending on your device model and software version.
  • Charging speed may vary depending on the charging environment and other factors.
  • Fast charging may not be supported on some models.
  • Because there are differences based on the appropriate cables and adapters (TA), it is suggested to use Samsung-certified accessories that fulfill the specifications.

Settings home screen Settings home screen

Step 1. Open Settings > Tap Battery.

Battery settings screen Battery settings screen

Step 2. Select Charging settings.

Charging settings screen Charging settings screen

Step 3. Tap the switch to enable each feature.

You can enable the following modes:

  • Show charging information: Show battery level and estimate time until full charge when Always On Display is off or not shown.

  • Fast charging: Enable this mode when using an adaptive fast-wired charger (15W or higher).

  • Fast wireless charging: Enable this mode when using a fast wireless charging pad (9W or higher).

Please note: You cannot enable or disable this feature while your device is charging.

Swipe or click to see each step

STEP 1.

Firmly plug the cable into the USB plug

STEP 2.

Securely plug the charger into a wall socket

STEP 3.

Connect the charging cable to your device’s charging port

STEP 4.

When the battery is charged, disconnect the charger

Check to see if your adapter is connected correctly

Check that the adapter and cable are securely connected. Check that the adapter and cable are securely connected.

Check that the adapter and cable are securely connected

Make sure that the device and charging cable are firmly connected. Make sure that the device and charging cable are firmly connected.

Make sure that the device and charging cable are firmly connected

Please note:

  • Disconnect the charger from your device before unplugging it from the wall socket.
  • The charging adapter is sold separately.

Samsung Authorised Adapter

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Swipe or click to see each step

STEP 1.

Place the back of your device onto the wireless charger in order for charging to begin

STEP 2.

If the connection is weak, try moving your device around on the wireless charger to establish a stronger connection

Check to see if your wireless charger is connected and placed correctly

Check that the wireless charger and cable are securely connected. Check that the wireless charger and cable are securely connected.

Check that the wireless charger and cable are securely connected

Make sure that the device is properly placed and in contact with the coils on the wireless charger. Make sure that the device is properly placed and in contact with the coils on the wireless charger.

Make sure that the device is properly placed and in contact with the coils on the wireless charger

Please note:

  • The location of the charging coil may vary depending on the device’s model.
  • When using wireless charging, the charging time may be longer with thicker device cases.
  • Charging times may vary due to different charging conditions and case materials.
  • The wireless charging pad is sold separately.

Samsung Authorised Wireless Charger

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