UE55JU6500K
UE55JU6500KSolutions & Tips
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How to use
No Sound When Connecting a Samsung TV and Soundbar Using HDMI
If you can’t hear sound from your Samsung soundbar when it’s connected to a Samsung TV with an HDMI cable, you can review our troubleshooting steps for solutions.
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How to use
How to enable or disable the microphone switch on Samsung Smart TVs
The microphone switch on your Samsung Smart TV can be turned on or off at any time.
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Installation / Connection
What is HDMI Pass-Through?
FAQ for Samsung Television. Find more about 'What is HDMI Pass-Through?' with Samsung Support
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How to use
How to troubleshoot the Samsung TV that will not turn on
FAQ for Samsung TV, Find more about how to troubleshoot the Samsung TV that will not turn on with Samsung Support.
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Media
Changes to Google Play Movies & TV on Samsung Smart TVs
FAQ for Samsung TVs. Find out more about 'Changes to Google Play Movies & TV on Samsung Smart TVs' with Samsung Support.
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Samsung Apps
How to Use Game Mode on Your Samsung Smart TV
FAQ for Samsung TVs. Find out more about 'How to Use Game Mode on Your Samsung Smart TV' with Samsung Support.
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Specification
Find the Model or Serial Number for Samsung TVs
FAQ for Samsung TVs. Find out more about 'Find the Model or Serial Number for Samsung TVs' with Samsung Support.
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Power
What to do if your Samsung TV won't turn on
To figure out why your TV won’t turn on, you can check the red standby light in the corner of your TV.
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How to use
Show Content from Your iPhone on Your Samsung TV
FAQ for Samsung TVs. Find out more about 'Show Content from Your iPhone on Your Samsung TV' with Samsung Support.
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How to use
Use Anynet+ (HDMI-CEC) on your Samsung Smart TV
With Anynet+ on your Samsung TV, you can connect devices using an HDMI cable and then control them using your TV’s remote.
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Samsung Apps
Use the SmartThings app to control your Smart TV
Learn how to control your Samsung TV using the mobile remote in the SmartThings app.
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Accessories
What is a Set-Top Box?
FAQ for Samsung Television. Find more about 'What Is a Set-Top Box?' with Samsung Support
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How to use
How to delete and reinstall TV apps
Utilize these instructions to delete and reinstall apps on your Samsung TV.
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How to use
How to disable the Voice Guide feature on Samsung Smart TVs
The Voice Guide feature on your Samsung Smart TV can be turned off at any time if you do not want to use it.
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Samsung Apps
Creating a Samsung Account while setting up your Samsung TV
Learn how to create a Samsung Account while setting up your Samsung TV.
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Samsung Apps
Setting up your Samsung TV using your Samsung Account
Learn how to set up your Samsung TV using your Samsung Account.
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Can Set-Top Box placed in a vertical position?
FAQ for Samsung Television. Find more about 'Can Set-Top Box placed in a vertical position?' with Samsung Support
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How to use
How to use the display function when watching a movie on Samsung TV?
FAQ for Samsung Television. Find more about 'How to use the display function when watching a movie on Samsung TV?' with Samsung Support
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How to use
How to use gesture to control Samsung TV?
FAQ for Samsung Television. Find more about 'How to use gesture to control Samsung TV?' with Samsung Support
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Media
How to play media from Samsung Mobile Device to a Smart TV?
FAQ for Samsung Mobile. Find more about 'How to play media from Samsung Mobile Device to a Smart TV?' with Samsung Support
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Audio
How to use Sound Mode on Samsung TV?
FAQ for Samsung Television. Find more about 'How to use Sound Mode on Samsung TV?' with Samsung Support
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How to use
How to change Menu Language on Samsung TV?
FAQ for Samsung Television. Find more about 'How to change Menu Language on Samsung TV?' with Samsung Support
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Installation / Connection
How to Use the HDMI-ARC port on a Samsung TV
How to Use the HDMI-ARC port on a Samsung TV? Get your product support at Samsung Singapore
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How to use
What eARC is and how to set on Samsung Smart TV
FAQ for Samsung TV, Find more about What is eARC and how to set on Samsung Smart TV with Samsung Support.
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Firmware / Software
How To Set Tv Audio Format
FAQ for Samsung Mobile. Find more about 'How To Set Tv Audio Format' with Samsung Support.
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Firmware / Software
How To Use Samsung Remote Support
FAQ for Samsung Mobile. Find more about 'How To Use Samsung Remote Support' with Samsung Support.
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How to use
Troubleshoot USB error messages when updating Kant-SU2 and Kant-S2 TV models
FAQ for Samsung TV, Find more about Troubleshoot USB error messages when updating Kant-SU2 and Kant-S2 with Samsung Support.
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How to use
How to update the Samsung TV's firmware using a USB drive
FAQ for Samsung TV, Find more about How to update the Samsung TV's firmware using a USB with Samsung Support.
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How to use
How to set up the Universal Remote through MBR
FAQ for Samsung TV, Find more about How to set up Universal Remote through MBR with Samsung Support.
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How to use
How to use the Intelligent Mode of Samsung QLED TV
FAQ for Samsung TV, Find more about How to use Intelligent Mode of Samsung QLED TVs with Samsung Support.
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How to use
How to troubleshoot the Samsung TV that keeps turning on by itself
FAQ for Samsung TV, Find more about how to troubleshoot the Samsung TV that keeps turning on by itself with Samsung Support.
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How to use
How to troubleshoot apps that are not working on the Samsung Smart TV
FAQ for Samsung TV, Find more about how to troubleshoot apps that are not working on the Samsung Smart TV with Samsung Support.
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How to use
How to use Bixby on a Samsung Smart TV
FAQ for Samsung TV, Find more about how to use Bixby on a Samsung Smart TV with Samsung Support.
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How to use
How to Use the PC on TV Function on Your Samsung Smart TV
FAQ for Samsung TVs. Find out more about 'How to Use the PC on TV Function on Your Samsung Smart TV' with Samsung Support.
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How to use
How to Use SmartThings on Your TV
FAQ for Samsung TVs. Find out more about 'How to use SmartThings on your TV' with Samsung Support.
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Samsung Apps
How to Use Multi View
FAQ for Samsung TVs. Find out more about 'How to Use Multi View ' with Samsung Support.
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Samsung Apps
How to Launch the New Game Bar Features
FAQ for Samsung TVs. Find out more about 'How to Launch the New Game Bar Features' with Samsung Support.
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Installation / Connection
How to Control Your TV from Mobile SmartThings App
FAQ for Samsung TVs. Find out more about 'How to Control Your TV from Mobile SmartThings App' with Samsung Support.
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How to use
What can you do with the new Smart Hub
FAQ for Samsung television. Find more about ‘What can you do with the new Smart Hub’ with Samsung Support.
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How to use
How to Clean Your Samsung TV Screen
FAQ for Samsung TVs. Find out more about 'How to Clean Your Samsung TV Screen' with Samsung Support.
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TV_Others
How to Troubleshoot TV Remote Control
FAQ for Samsung TVs. Find out more about 'How to Troubleshoot TV Remote Control' with Samsung Support.
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How to use
Replace Remote Control Batteries for Samsung TV
FAQ for Samsung TVs. Find out more about 'Replace Remote Control Batteries for Samsung TV' with Samsung Support.
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Installation / Connection
Connect PlayStation 4 or 5 to Your Samsung TV
FAQ for Samsung TVs. Find out more about 'Connect PlayStation 4 or 5 to Your Samsung TV' with Samsung Support.
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Installation / Connection
Connect Xbox One X or Series X to Samsung TV
FAQ for Samsung TVs. Find out more about 'Connect Xbox One X or Series X to Samsung TV' with Samsung Support.
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How to use
Best Settings for UHD Gaming on Samsung TV
FAQ forSamsung TVs. Find out more about 'Best Settings for UHD Gaming on Samsung TV' with Samsung Support.
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Audio
Connect Rear Speaker and Subwoofer to TV
FAQ for Samsung TVs. Find out more about 'Connect Rear Speaker and Subwoofer to TV' with Samsung Support.
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Network
Solving Wi-Fi connection issues on your Samsung TV
If you are having trouble maintaining a Wi-Fi connection on your Samsung TV, you can review our helpful troubleshooting guide for solutions.
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How to use
How to reset my Samsung TV
Factory reset or soft reset your Samsung TV, if apps are slowing down or there is a connection issue.
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How to use
Enjoy the new Game Bar features on your 2023 Samsung Smart TV
The Game Bar on 2023 Samsung Smart TVs offers multiple ways to get the most out of your gaming experience.
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How to use
Use Game Mode on your Samsung Smart TV
With Game Mode on your Samsung smart TV, you’ll enjoy optimized image quality and low latency with every game you play!
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Accessories
Set up Hue Sync on your Samsung Smart TV
Enjoy a unique lighting experience when watching shows on your Samsung Smart TV with the Philips Hue Sync app.
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How to use
How to use the SmartThings Hub and connect the SmartThings Dongle to your Samsung Smart TV
You may need to use the SmartThings Dongle accessory with your Samsung Smart TV when connecting certain IoT devices.
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How to use
[2023] How to use the SmartThings app on your Samsung Smart TV
You can use the SmartThings app on your Samsung Smart TV to connect and control your home’s smart devices.
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How to use
[2023] How to register and control devices using SmartThings on your Samsung Smart TV
The SmartThings app on your Samsung Smart TV can be used to register and control the smart devices in your home.
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How to use
Enlarge the screen and text on your Samsung Smart TV
You can magnify the screen and enlarge the text on your Samsung TV when you need assistance seeing the screen.
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How to use
Unable to use apps from Samsung TV Smart Hub Home
You must register your Samsung Account on your Samsung Smart TV to use Smart Hub apps and services like Netflix, as well as Samsung apps like Samsung Health.
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How to use
Use voice commands to search YouTube on your Samsung Smart TV and Smart Monitor
You can use voice commands to search for content in the YouTube app on your Samsung Smart TV and Smart Monitor.
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How to use
Use voice controls with your 2024 Samsung Smart TV DU6000/7000/8000 series model
If your Samsung Smart TV does not support voice commands by default, you can still use the function with a Samsung Smart Remote or the SmartThings app.
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Picture
Adjust the picture size on your Samsung TV
You can use our guide to learn how to change the picture size on your Samsung TV.
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Samsung Apps
Samsung TV is offline in the SmartThings app
If your Samsung TV is offline in the SmartThings app, you can check the network connection or send an error report.
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How to use
How to set up Q-Symphony on a 2024 Samsung Smart TV
Q-Symphony on 2024 Samsung Smart TVs connects a soundbar or Music Frame to your TV for maximum sound.
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How to use
How to use apps on a 2024 Samsung Smart TV
You can install a variety of apps on your 2024 Samsung Smart TV.
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How to use
How to use Parental Settings on a Samsung Smart TV or Smart Monitor
Learn how to set up Parental Settings on your Samsung Smart TV or Smart Monitor.
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Samsung Apps
Use Workspace to remotely connect a computer to a 2024 Samsung Smart TV
You can remotely connect your 2024 Samsung Smart TV with your PC or Mac using the Workspace function.
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Samsung Apps
How to use the Daily Board on your Samsung Smart TV
Your Samsung Smart TV’s Daily Board screen lets you view useful information and perform actions with voice commands.
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Samsung Apps
Samsung Smart TV is already registered in SmartThings app
If your Samsung TV is already registered in SmartThings and the app is displaying an error, you can use the steps in our guide to solve the issue.
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Samsung Apps
Use the Multi View feature on your Samsung Smart TV
Multi View splits your TV’s screen into sections so you can view different types of content at once.
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Accessories
Differences between the polarizing film and protective film on Samsung TVs
Learn the differences between polarizing and protective films on Samsung TV screens.
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Network
Set up a network connection on your Samsung Smart TV
Learn how to connect your Samsung Smart TV to a wired or wireless network.
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Installation / Connection
Set up your Samsung Smart TV using a remote control
Learn how to set up your Samsung TV using the Samsung remote control.
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Installation / Connection
Set up your Samsung Smart TV using a mobile device
Learn how to set up your Samsung TV using your phone.
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Samsung Apps
How to use Smart Hub Home on your Samsung Smart TV
Learn how to use Smart Hub Home on your Samsung Smart TV.
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Picture
How to adjust picture settings on your Samsung Smart TV
Learn how to adjust your Samsung Smart TV’s picture settings and picture mode.
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Audio
How to adjust sound settings on your Samsung Smart TV
Learn how to adjust your Samsung Smart TV’s sound settings and sound mode.
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Audio
How to adjust the sound output on your Samsung Smart TV
Learn how to adjust the sound output on your Samsung Smart TV.
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Installation / Connection
Connect external video devices and switch input sources on a Samsung Smart TV
Learn how to connect external video devices and switch input sources on your Samsung Smart TV.
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Firmware / Software
How to update the software on your Samsung Smart TV and Smart Monitor
Learn how to update the software on your Samsung Smart TV and Smart Monitor.
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How to use
How to use Power and Energy Saving functions on your 2025 Samsung Smart TV
Learn how to use the Power and Energy Saving functions on your 2025 Samsung Smart TV.
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Samsung Apps
How to set up SmartThings app notifications on your TV
Learn how to set up SmartThings app notification features on your Samsung TV.
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Samsung Apps
How to set up SmartThings Energy and check for supported devices in the SmartThings app
Discover how to set up SmartThings Energy and check for supported devices in the SmartThings app.
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Accessories
Connect the Samsung Smart Remote to your Samsung TV
Learn how to connect your Samsung Smart Remote to your Samsung TV.
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Samsung Apps
Mirror your Galaxy phone’s screen to your Samsung Smart TV with Smart View
Learn how to mirror your Galaxy phone’s screen to your Samsung Smart TV with Smart View.
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Samsung Apps
Mirror your iOS device’s screen to your Samsung Smart TV
Learn how to mirror your iOS device’s screen to your Samsung Smart TV.
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Samsung Apps
Mirror your PC’s screen to your Samsung Smart TV with Screen Sharing
Learn how to mirror your PC’s screen to your Samsung Smart TV using Screen Sharing.
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How to use
How to use Anynet+?
FAQ for Samsung Television. Find more about 'How to use Anynet+?' with Samsung Support
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Specification
What Is The Difference Between An HDTV Tuner And Receiver?
FAQ for Samsung Television. Find more about 'What Is The Difference Between An HDTV Tuner And Receiver?' with Samsung Support
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How to use
Does PIP (Picture in Picture) Work With Set Top Boxes?
FAQ for Samsung Television. Find more about 'Does PIP (Picture in Picture) Work With Set Top Boxes?' with Samsung Support
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Firmware / Software
How to update Samsung Smart TV Software and Firmware?
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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TV_Others
How to lock/unlock Apps on Samsung TV?
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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Network
How To Troubleshoot Internet Connectivity For Samsung Tv
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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Samsung Apps
What is Smart Hub and how to use it to download apps on Samsung TVs?
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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How to use
How to use HDMI ARC on Samsung Smart TV
FAQ for Samsung TV, Find more about How do I use HDMI ARC on Samsung Smart TV with Samsung Support.
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Power
How to solve no power issue in Samsung TV?
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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Installation / Connection
How to connect the Antenna Cable in Samsung TV?
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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Channel
What to do when delay occurs while changing channels on Samsung TV?
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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How to use
What Screen Mirroring is and how do I use it with my Samsung TV
Screen mirroring (or screen casting) allows you to watch your mobile's content on your TV. Learn how to use screen mirroring and which devices are compatible.
Manuals & Downloads
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User Manual
- 7.66 MB
- Aug 06. 2015
ENGLISH
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