Galaxy J7 (2016)

FAQ for Samsung Mobile. Find more about how to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone with Samsung Support.

Others How to take screenshots using the side keys of your Samsung smartphone

FAQ for Samsung Mobile. Find more about how to take screenshots using the side keys of your Samsung smartphone with Samsung Support.

Others How to take screenshots with a ‘palm swipe’ on your Samsung smartphone

FAQ for Samsung Mobile. Find more about how to take screenshots with a ‘palm swipe’ on your Samsung smartphone with Samsung Support.

Others How to use custom flash notifications on your Samsung smartphone

FAQ for Samsung Mobile. Find more about how to use custom flash notifications on your Samsung smartphone with Samsung Support.

Others How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to use the ‘screen recording’ feature on your Samsung Galaxy smartphone with Samsung Support.

Others How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone with Samsung Support.

Others How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone

FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone with Samsung Support.

Others How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone

FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call waiting’ feature in your Samsung Smartphone with Samsung Support.

Others How to ensure seamless performance of your Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to ensure seamless performance of your Galaxy smartphone with Samsung Support.

Others How to view call logs on your Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to view call logs on your Galaxy smartphone with Samsung Support.

Others How to check the battery percentage on your Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to check the battery percentage on your Galaxy smartphone with Samsung Support.

Others How to create a Samsung account

FAQ for Samsung Mobile. Find more about how to create a Samsung account with Samsung Support.

Others How to backup and restore contacts on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to backup and restore contacts on your Samsung Galaxy smartphone with Samsung Support.

Others How to enable and disable app notifications on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to enable and disable app notifications on your Samsung Galaxy smartphone with Samsung Support.

Others How to force reboot your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to force reboot your Samsung Galaxy smartphone with Samsung Support.

Others How to use the ‘call recording’ feature on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to use the ‘call recording’ feature on your Samsung Galaxy smartphone with Samsung Support.

Others How to set a custom ringtone for a contact on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to set a custom ringtone for a contact on your samsung galaxy smartphone with Samsung Support.

Others How to block and unblock contacts on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to block and unblock contacts on your Samsung Galaxy smartphone with Samsung Support.

Others How to check for and schedule software updates on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to check for and schedule software updates on your Samsung Galaxy smartphone with Samsung Support.

Others How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone with Samsung Support.

Others How to import and export contacts on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to import and export contacts on your Samsung Galaxy smartphone with Samsung Support.

Others How to view, edit and save contacts on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to view, edit and save contacts on your Samsung Galaxy smartphone with Samsung Support.

Application Smart Switch: iOS to Galaxy through iCloud

How to Video for Samsung Mobile Phone. Find more about 'Smart Switch: iOS to Galaxy through iCloud' with Samsung Support.

[Smart Switch] How to transfer data from one android device to a Galaxy device?

How to Video for Samsung Mobile Phone. Find more about '[Smart Switch] How to transfer data from one android device to a Galaxy device?' with Samsung Support.

Software Upgrade Problems after software update

Problems after software update

Lock How to unlock the galaxy device when you forgot the pin code, pattern, or password?

How to unlock the galaxy device when you forgot the pin code, pattern, or password?

Hardware Check the liquid damage indicator on the phone

Check the liquid damage indicator on the phone

Network & WiFi How do I set up Wi-Fi tethering on my Samsung Galaxy device?

FAQ for Samsung Mobile Phone. Find more about 'How do I set up Wi-Fi tethering on my Samsung Galaxy device?' with Samsung Support.

Battery Should I use batteries with my device that are not made by Samsung?

FAQ for Samsung Mobile Phone. Find more about 'Should I use batteries with my device that are not made by Samsung?' with Samsung Support.

Settings How to set up and use the Samsung Accounts

FAQ for Samsung Mobile Phone. Find more about 'How to set up and use the Samsung Accounts' with Samsung Support.

Battery How to check the charging accessories of Samsung Smart Phone?

FAQ for Samsung Mobile Phone. Find more about 'How to check the charging accessories of Samsung Smart Phone?' with Samsung Support.

Hardware How do I install the memory card in my Galaxy J (2016) device?

FAQ for Samsung Mobile Phone. Find more about 'How do I install the memory card in my Galaxy J (2016) device?' with Samsung Support.

Others I want to learn about Samsung warranty policy.

FAQ for Samsung Air Conditioning. Find more about 'I want to learn about Samsung warranty policy.' with Samsung Support.

Settings Samsung Account: How can I change the language of the Samsung account?

FAQ for Samsung Mobile Phone. Find more about 'Samsung Account: How can I change the language of the Samsung account?' with Samsung Support.

Backup & Restore How to manage Samsung Cloud on the browser?

Samsung Cloud access on the browser

Application How to track the lost Galaxy phone using the Find my Mobile service?

FAQ guide on how to track a lost Samsung Galaxy phone

Application How to disable the display of Touch Input Block Error message on the device?

How to disable the display of Touch Input Block Error message on the device?

Others What do I do when the location information is inaccurate on my Samsung smartphone?

What do I do when the location information is inaccurate on my Samsung smartphone?

Others How to fast charge on your galaxy device?

How to fast charge on your galaxy device?

Others How to pair and switch devices that is connected to the galaxy buds?

How to pair and switch devices that is connected to the galaxy buds?

Others What to do if my galaxy buds does not connect properly?

What to do if my galaxy buds does not connect properly?

Others Precautions when using the Galaxy foldable devices

FAQ for Samsung Mobile. Find more about precautions when using the Galaxy foldable devices with Samsung Support.

Others The first ever S Pen integration on Galaxy Z Fold3 5G

FAQ for Samsung Mobile. Find more about the first ever S Pen integration on Galaxy Z Fold3 5G with Samsung Support.

Others How to use the versatile multi window experience with Galaxy Z Fold3 5G

FAQ for Samsung Mobile. Find more about how to use the versatile multi window experience with Galaxy Z Fold3 5G with Samsung Support.

Others Enjoy the Galaxy Z Fold3 5G camera with unique foldable experience

FAQ for Samsung Mobile. Find more about enjoy the Galaxy Z Fold3 5G camera with unique foldable experience with Samsung Support.

Others Use the informative Cover screen on the Galaxy Z Flip3 5G

FAQ for Samsung Mobile. Find more about use the informative Cover screen on the Galaxy Z Flip3 5G with Samsung Support.

Others Check out the new and enhanced features of Galaxy Z Flip3 5G

FAQ for Samsung Mobile. Find more about the new and enhanced features of Galaxy Z Flip3 5G with Samsung Support.

Others Unique camera experiences with Flex mode on Galaxy Z Flip3 5G

FAQ for Samsung Mobile. Find more about unique camera experiences with Flex mode on Galaxy Z Flip3 5G with Samsung Support.

Backup & Restore How to transfer and backup data using Smart Switch on a Galaxy phone

FAQ for Samsung Mobile. Find more about how to transfer and backup data using Smart Switch on a Galaxy phone with Samsung Support.

Power What to do if the battery of my new phone seems to be draining faster?

FAQ for Samsung Mobile. Find more about what to do if the battery of my new phone seems to be draining faster with Samsung Support.

Battery What to do if your Samsung Galaxy device is not charging

FAQ for Samsung mobile. Find more about 'What to do when mobile device has problem with charging, turning on, or boot loop' with Samsung Support.

Others What to do if you cannot hear the phone call sound well

FAQ for Samsung Mobile. Find more about what to do if you cannot hear the phone call sound well with Samsung Support.

Others Restart your Galaxy phone regularly to prevent it from slowing down or freezing

FAQ for Samsung Mobile. Find more about restart your Galaxy phone regularly to prevent it from slowing down or freezing with Samsung Support.

Others How to set up Call settings on Android phone

FAQ for Samsung Mobile. Find more about How to set up Call settings on Android phone with Samsung Support

Settings Useful audio settings on the Galaxy phone including Separate app sound

FAQ for Samsung Mobile. Find more about 'Useful audio settings on the Galaxy phone including Separate app sound' with Samsung Support.

Others How to troubleshoot the microphone of your Galaxy phone when it does not recognize a voice well

FAQ for Samsung Mobile. Find more about how to troubleshoot the microphone of the Galaxy phone that does not recognize the voice well with Samsung Support.

Others Check the SIM card when phone calls and cellular data is not available

FAQ for Samsung Mobile. Find more about how to check the SIM card when phone call and cellular data is not available with Samsung Support.

Others Troubleshooting a problem when using Smart View

FAQ for Samsung Mobile. Find more about troubleshooting the problem when using Smart View with Samsung Support.

Network & WiFi How to troubleshoot a Galaxy phone that won't connect to a Wi-Fi network

FAQ for Samsung Mobile. Find more about how to troubleshoot the Galaxy phone that won't connect to a Wi-Fi network with Samsung Support.

Others Will device NFC work if equipped with LED cover?

FAQ for Samsung Mobile. Find more about Will device NFC work if equipped with LED cover with Samsung Support.

Audio What to do when there is no sound in my wired headphones

FAQ for Samsung Mobile. Find more about what to do when there is no sound in my wired headphones with Samsung Support.

Settings How do I delete all of my personal information from my device?

FAQ for Samsung Mobile. Find more about how do i delete all of my personal information from my device with Samsung Support.

Accessory & Bluetooth How to troubleshoot when Bluetooth headset audio is unstable

FAQ for Samsung Mobile. Find more about how to troubleshoot when bluetooth headset audio is unstable with Samsung Support.

Call & Contacts What to do when your Galaxy device is unable to make or receive calls

FAQ for Samsung Mobile. Find more about what to do when your galaxy device is unable to make or receive calls with Samsung Support.

Settings The proximity sensor is not working properly

FAQ for Samsung Mobile. Find more about the proximity sensor is not working properly with Samsung Support.

Samsung Apps How to use Diagnostics in the Samsung Members app on your Galaxy device

FAQ for Samsung Mobile. Find more about how to use diagnostics in the samsung members app on your galaxy device with Samsung Support.

Network & WiFi What to do when calls disconnect or there’s no network signal on your Galaxy device

FAQ for Samsung Mobile. Find more about what to do when calls disconnect or there’s no network signal on your Galaxy device with Samsung Support.

Settings Remove accounts from your Galaxy phone or tablet

FAQ for Samsung Mobile. Find more about remove accounts from your Galaxy phone or tablet with Samsung Support.

Power How can I prevent micro-vibrations?

FAQ for Samsung Mobile. Find more about how can I prevent micro-vibrations with Samsung Support.

Others How to prevent the overheating of your Galaxy device

FAQ for Samsung mobile. Find more about How to prevent the overheating of your Galaxy device with Samsung Support.

Others What to do when the keys on your Galaxy device stop working

FAQ for Samsung Mobile. Find more about what to do when the keys on your Galaxy device stop working with Samsung Support.

Others There is a gap between the screen and frame of my device

FAQ for Samsung Mobile. Find more about the gap between the screen and frame of your device with Samsung Support.

Others How to troubleshoot Camera app errors

FAQ for Samsung Mobile. Find more about how to troubleshoot Camera app errors with Samsung Support.

Settings My device displays a water drop icon and will not charge

FAQ for Samsung Mobile. Find more about my device displays a water drop icon and will not charge with Samsung Support.

Others How to troubleshoot software update issues

FAQ for Samsung Mobile. Find more about how to troubleshoot software update issues with Samsung Support.

Battery Issues with wireless charging

FAQ for Samsung Mobile. Find more about issues with wireless charging with Samsung Support

Others What's new in ONE UI 4.0?

FAQ for Samsung Mobile. Find more about what’s new in ONE UI 4.0 with Samsung Support.

Network & WiFi How to troubleshoot Mobile data issues

FAQ for Samsung Mobile. Find out more about how to troubleshoot Mobile data issues with Samsung Support.

Backup & Restore How to troubleshoot when your device doesn't detect an SD card

FAQ for Samsung Mobile. Find out more about how to troubleshoot when your device doesn’t detect an SD card

Samsung Apps The display isn't working properly

FAQ for Samsung Mobile. Find more about what to do if the display isn't working properly with Samsung Support.

Others How to clean your Galaxy device

FAQ for Samsung Mobile. Find out more about how to clean your Galaxy device with Samsung Support.

Audio How to troubleshoot poor sound quality during a phone call

FAQ for Samsung Mobile. Find out more about how to troubleshoot poor sound quality during a phone call with Samsung Support.

Others Questions about ONE UI 4.0

FAQ for Samsung Mobile. Find more questions about ONE UI 4.0 with Samsung Support.

Battery Issues with wired charging

FAQ for Samsung Mobile. Find more about issues with wired charging with Samsung Support.

Others How to reboot a frozen Galaxy device

FAQ for Samsung Mobile. Find more about how to reboot a frozen Galaxy device with Samsung Support.

Others I dropped my device in water

FAQ for Samsung Mobile. Find more about what to do if you drop your device in water with Samsung Support.

Others How to protect your Galaxy device from malware

FAQ for Samsung Mobile. Find more about how to protect your Galaxy device from malware with Samsung Support.

Others My device is shattered and there is a crack on my screen

FAQ for Samsung Mobile. Find more about what to do if your device is shattered or there is a crack on your screen with Samsung Support.

Others How to install a nano-SIM card and eSIM on the Galaxy S22 Series

FAQ for Samsung Mobile. Find more about how to install Nano-SIM card and eSIM and how to activate them with Samsung Support.

Others How to use and set up fingerprint recognition to unlock the Galaxy S22 Series

FAQ for Samsung Mobile. Find more about how to use and set up fingerprint recognition as lock methods on your Galaxy phone with Samsung Support.

Others How to use the S Pen with a Galaxy S22 Ultra and check its compatibility

FAQ for Samsung Mobile. Find more about how to use the S Pen with Galaxy S22 Ultra and check its compatibility with Samsung Support.

Others Meet the next level of brighter and smoother display on the Galaxy S22 Series

FAQ for Samsung Mobile. Find more about meet the next level of brightest and smoothest display of Galaxy S22 Series with Galaxy S22 Series with Samsung Support.

Others How to fast charge the Galaxy S22 Series wired or wirelessly

FAQ for Samsung Mobile. Find more about how to fast charge Galaxy S22 Series wirelessly or wired and how to use Wireless power sharing with Samsung Support.

Others Enjoy the epic standard of smartphone experiences with the Galaxy S22 Series

FAQ for Samsung Mobile. Find more about enjoy the epic standard of smartphone experiences with Galaxy S22 Series with Samsung Support.

Others What are the new features and upgrades of One UI 4.1?

FAQ for Samsung Mobile. Find more about the new features and upgrades of One UI 4.1 with Samsung Support.

Others Check out the new Camera functions of the Galaxy S22 Series

FAQ for Samsung Mobile. Find more about the new Camera functions of the Galaxy S22 Series with Samsung Support.

Others How to use the S22 Ultra S Pen and check its compatibility

FAQ for Mobile Devices. Find more about How to use the S22 Ultra S Pen and check its compatibility with Samsung Support.

Others How to use AR Emoji Sticker

FAQ for Mobile devices. Find more about How to use AR Emoji Sticker with Samsung Support.

Others What to do if your Touch Screen is not working properly

FAQ for Mobile Devices. Find more about What to do if your Touch Screen is not working properly with Samsung Support.

Others What to do if your microphone or speaker is not working properly

FAQ for Mobile Devices. Find more about What to do if your microphone or speaker is not working properly with Samsung Support.

Others What are the features of the Samsung clock?

FAQ for Mobile & Devices. Find more about What are the features of the Samsung clock with Samsung Support.

Others How to make the most of Single Take with the Galaxy S22 AI Camera

FAQ for Mobile Devices. Find more about How to make the most of Single Take with the Galaxy S22 AI Camera with Samsung Support.

Others How to play sound in both speakers and solve mute problems

FAQ for Mobile & Devices. Find more about How to play sound in both speakers and solve mute problems with Samsung Support.

Others How to improve the vibration of your Galaxy S22 device

FAQ for mobile devices. Find more about How to Improve the Vibration of your Galaxy S22 Device with Samsung Support.

Others Know what the green dot at the top of your screen means

FAQ for Mobile Devices. Find out Know what the green dot at the top of your screen means with Samsung Support.

Others How to make the most out of Edge panels

FAQ for Mobile Devices. Find more about How to make the most out of Edge panels with Samsung Support.

Others How to use Android Message on my Galaxy device

FAQ for Mobile Devices. Find more about How to use Android Message on my Galaxy device with Samsung Support.

Others How to connect a Galaxy Watch to a smartphone

FAQ for Mobile Devices. Find more about How to connect a Galaxy Watch to a smartphone with Samsung Support.

Others How to connect Galaxy Buds to other devices

Learn how to pair your Galaxy Buds with other devices.

Others How to manage calls when multiple Bluetooth devices are connected

FAQ for Mobile Devices. Find more about How to manage calls when multiple Bluetooth devices are connected with Samsung Support.

Others What is the foldable display and protective film on my smartphone?

FAQ for Mobile Devices. Find more about What is the foldable display and protective film on my smartphone with Samsung Support.

Others What is the Galaxy Buds 360 audio feature?

FAQ for Mobile Devices. Find more about What is the Galaxy Buds 360 audio feature with Samsung Support.

Others How to charge my Galaxy Buds

FAQ for Mobile Devices. Find more about How to charge my Galaxy Buds with Samsung Support.

Others How do I change the display name of my Galaxy Buds?

FAQ for Mobile Devices. Find more about How do I change the display name of my Galaxy Buds with Samsung Support.

Others How can I take a screenshot on my Galaxy Watch?

FAQ for Mobile Devices. Find more about How can I take a screenshot on my Galaxy Watch with Samsung Support.

Others How can I see the navigation bar on my Galaxy device?

FAQ for Mobile Devices. Find more about How can I see the navigation bar on my Galaxy device with Samsung Support.

Others What is the Device care feature in Galaxy smartphones?

FAQ for Mobile Devices. Find more about What is the Device care feature in Galaxy smartphones with Samsung support.

Others How can I find my watch and Buds using Galaxy Wearable?

FAQ for Mobile Devices. Find more about How can I find my watch and Buds using Galaxy Wearable with Samsung support.

Others How to solve S Pen connection issues

FAQ for Mobile Devices. Find more about How to solve S Pen connection issues with Samsung Support.

Others How to use Always On Display

FAQ for Mobile Devices. Find more about How to use Always On Display with Samsung Support.

Others how-to-use-samsung-dex-on-the-galaxy-s22

FAQ for Mobile Devices. Find more about How to use Samsung DeX on the Galaxy S22 with Samsung Support.

Others What is Power saving mode on my Galaxy phone?

FAQ for Mobile Devices. Find more about What is Power saving mode on my Galaxy phone with Samsung Support.

Others How to use Samsung Members Diagnostics

FAQ for Mobile Devices. Find more about How to use Samsung Members Diagnostics with Samsung Support.

Others How to use Scroll Capture on a Galaxy smartphone

FAQ for Mobile Devices. Find more about How to use Scroll Capture on a Galaxy smartphone with Samsung Support.

Others What is the Secure Folder and how can I use it?

FAQ for Mobile Devices. Find more about What is the Secure Folder and how can I use it with Samsung Support.

Others How to use the Galaxy Z Fold4 Taskbar

FAQ for Mobile Devices. Find more about How to use the Galaxy Z Fold4 Taskbar with Samsung Support.

Others What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?

FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4 with Samsung Support.

Others What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?

FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4 with Samsung Support.

Others What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?

FAQ for Mobile Devices. Find more about What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.

Others How to use S Pen Pro on my Galaxy Z Fold4

FAQ for Mobile Devices. Find more about How to use S Pen Pro on my Galaxy Z Fold4 with Samsung Support.

Others How to improve the Galaxy Z Flip4 battery life

FAQ for Mobile Devices. Find more about How to improve the Galaxy Z Flip4 battery life with Samsung Support.

Others How to attach the protective film to the Galaxy Z Fold4

FAQ for Mobile Devices. Find more about How to attach the protective film to the Galaxy Z Fold4 with Samsung Support.

Others What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?

FAQ for Mobile Devices. Find more about What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.

Others What is the Galaxy Buds2 Pro 360 audio feature?

FAQ for Mobile Devices. Find more about What is the Galaxy Buds2 Pro 360 audio feature with Samsung support.

Others Where can I fix the screen protector film for Galaxy Foldable Devices?

Where can I fix the screen protector film for Galaxy Foldable Devices?

Accessory & Bluetooth Can't connect a Bluetooth device to a Samsung phone

Can't connect a Bluetooth device to a Samsung phone

Settings How to find phone's model number, serial number or IMEI number

How to find phone's model number, serial number or IMEI number

Others Safety precautions when using a Galaxy device

FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.

Others How to automatically refresh the Samsung Galaxy weather widget through movement

FAQ for Mobile Devices. Find more about How to automatically refresh the Samsung Galaxy weather widget through movement with Samsung Support.

Others How to use Galaxy device in an emergency to contact emergency contacts and view important medical information

FAQ for Mobile Devices. Find more about How to use Galaxy device in an emergency to contact emergency contacts and view important medical information with Samsung Support.

Others How to change the language settings of each app in your Galaxy device

FAQ for Mobile Devices. Find more about How to change the language settings of each app in your Galaxy device with Samsung Support.

Others How to connect your Galaxy device to other devices using Connected Devices

FAQ for Mobile Devices. Find more about How to connect your Galaxy device to other devices using Connected Devices with Samsung Support.

Others How to select and view only the albums you want to see in Galaxy gallery

FAQ for Mobile Devices. Find more about How to select and view only the albums you want to see in Galaxy gallery with Samsung Support.

Others How to use your Galaxy camera to add and edit a watermark for your photos

FAQ for Mobile Devices. Find more about How to use your Galaxy camera to add and edit a watermark for your photos with Samsung Support.

Others Galaxy eSIM and supported network carriers

FAQ for Mobile Devices. Find more about Galaxy eSIM and supported network carriers with Samsung Support.

Others Galaxy Phone Water Resistance

FAQ for Mobile Devices. Find more about Galaxy phone water resistance with Samsung Support.

Call & Contacts How to turn off Emergency SOS function

FAQ for Mobile Devices. Find more about How to turn off Emergency SOS function with Samsung Support. 

Settings How to add or remove buttons from quick setting panel

FAQ for Mobile Devices. Find more about How to add or remove buttons from Quick Setting panel with Samsung Support. 

Settings How to find and remove duplicate files on your Galaxy device

FAQ for Mobile Devices. Find more about How to find and remove duplicate files on your Galaxy device with Samsung Support. 

Others How to use Samsung Video editor

FAQ for Mobile Devices. Find more about How to use Samsung Video editor with Samsung Support. 

Others How to capture an image from a video frame

FAQ for Mobile Devices. Find more about How to capture an image from a video frame with Samsung Support. 

Settings How to solve screenshot errors on devices with Android 13 OS

FAQ for Mobile Devices. Find out How to solve screenshot errors on devices with Android 13 OS with Samsung Support.

Others How to record, edit and share videos in 8K with your Galaxy device

FAQ for Mobile Devices. Find more about How to record, edit and share videos in 8K with your Galaxy device with Samsung Support. 

Kies Smart Switch: Transfer your data from iOS to Galaxy phone using USB connector

Smart Switch: Transfer your data from iOS to Galaxy phone using USB connector

Camera How to display the watermark and the date and time on the picture captured by Galaxy camera

How to display the watermark and the date and time on the picture captured by Galaxy camera

Network & WiFi Network carriers that support 5G for Samsung Galaxy devices

With the power of 5G, enjoy lightning-fast speeds, reduced latency, and seamless connectivity. Discover if your area is covered by a 5G network.

Others Use two hands with your Samsung Galaxy devices for maximum productivity

Using two hands to navigate your Galaxy devices will increase your productivity throughout the day.

Troubleshoot NFC issues on Galaxy devices

NFC technology enables faster and more convenient in-person payments on Samsung Galaxy devices. If you encounter any issues with its functionality, there are steps you can take to troubleshoot the problem.

Network & WiFi How to run eSIM self-diagnostics for the Galaxy Watch series

If you're having trouble with the eSIM on your Galaxy watch, there are several possible solutions you can try at home.

Others Navigate your Galaxy phone and Galaxy tablet using Multi control

Multi control lets you connect your Galaxy tablet to your Galaxy phone for convenient multitasking capabilities!

Hardware Frequently asked questions regarding the Galaxy Z Flip5 and Fold5 hinge technology

Use this guide to understand how the new Flex hinge technology in Galaxy Z Flip5 and Fold5 works.

Power Causes and solutions for when your Samsung Galaxy device gets warm

If you are unsure as to why your Samsung Galaxy device is giving off heat, we may be able to help identify a cause and a solution.

Application Galaxy device slows down, freezes, or displays ads after installing third-party apps

The Device care feature on your Galaxy device can be used to track down unwanted apps that may be causing ads or other issues.

Camera How to take a selfie with the Samsung Galaxy Z Flip5 FlexCam

Use this guide to learn how Samsung’s Galaxy Z Flip5 FlexCam enables users to effortlessly take selfies.

Camera Tips for taking clear close-up photos with Galaxy phones

Use the tips in this guide to achieve clear photos when using your Samsung Galaxy S23 series, Galaxy Z Fold5, and Galaxy Z Flip5 phones.

Others How to clean your Samsung Galaxy device

Considering how dirt and germs accumulate on the devices we use every day, it is wise to learn how to clean your Samsung Galaxy device.

Software Upgrade Simplified app names in Galaxy One UI 6

Discover the streamlined experience of Samsung Galaxy One UI 6.0, where app names are simplified for enhanced usability. Explore Samsung's latest user interface updates, making your Android device even more user-friendly.

Others Protect your Galaxy device with the Auto Blocker feature

A guide to discover effective strategies to safeguard your Samsung device with Auto Blocker. Learn how to prevent installing unauthorised apps, secure your device against malicious activity and enhance privacy and security.

Hardware Third-party products causing paint to peel off Galaxy devices

Use this guide to discover how third-party products can cause cosmetic damage to your Samsung Galaxy device.

Samsung Apps Why I can’t find some of the features of SmartThings Find?

Why I can’t find some of the features of SmartThings Find?

Call & Contacts eSIM Contact saving function support discontinued

Learn how the discontinuation of the eSIM Contact saving function will affect where you store your contacts’ information.

Samsung Apps Use the Samsung Find app to share your location with your friends, child, family, and other contacts

Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.

Samsung Apps Use the Samsung Find app to locate a lost device

Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.

Samsung Apps Features of the Samsung Find app

Discover the various features of the Samsung Find app.

Others How to set Generative wallpaper on Galaxy devices

Learn how to use generative wallpaper on the Galaxy S24.

Multimedia How to use Quick Share to share a file between phones

Learn how to use the Quick Share feature on your Galaxy S24.

Others Galaxy AI languages & usage guide

FAQ for Galaxy AI languages & usage guide

Camera Enhanced zoom and Nightography on Galaxy devices

Discover the latest improvements in the enhanced zoom and nightography features included on the S24.

Network & WiFi Samsung Galaxy device's GPS signal is lost

Discover the causes of a lost GPS signal on a Galaxy device.

Audio How to use hearing aids with Samsung Galaxy devices

Discover how to use your hearing aids with your Galaxy device as well as how to use your device’s hearing enhancements features.

Hardware Solid foreign object and water resistance rating (IP ratings) guide

Discover the features and meanings behind Ingress Protection (IP) ratings, which indicate a product's resistance to dust and water, helping you make informed decisions.

Network & WiFi What to do if you have a poor signal and cannot make calls on your Samsung Galaxy device

Learn some simple solutions for when your Galaxy device has a poor signal.

Samsung Apps How can I turn off App protection mode on Fold6 and Flip6

App protection mode

Software Upgrade How to update your Samsung Galaxy phone or tablet

Learn how to keep your Galaxy phone or tablet up-to-date.

Settings About the updated Edge Panel and accessing the Smart select feature

Discover how the redesigned Edge Panel has made accessing the Smart select feature more convenient.

Audio Sounds, vibrations, and notifications on your Samsung Galaxy devices

Personalise sounds, vibrations, and notification settings on your Samsung Galaxy devices to enhance your user experience.

Battery How to set the display of charging information on your Samsung Galaxy device

Learn how to customise the display of charging notifications.

Others How to locate the digital User guide on your device

Learn how to locate your Galaxy device’s digital user manual on your device.

Audio Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications

Learn some troubleshooting solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications.

Power What to do if your Samsung Galaxy device turns off unexpectedly

If your Galaxy device turns off suddenly, this guide offers troubleshooting steps to identify the cause and solutions to ensure that it stays powered on when you need it.

Others How to pair a Galaxy Watch with your Samsung Galaxy device

Learn how to connect your Galaxy Watch to your Samsung Galaxy device with this step-by-step guide.

Power How to use the Wireless power sharing feature on your Galaxy Device

Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.

Settings How to use your Galaxy phone or Watch to manage notifications on your wearable device

Learn how to use your Galaxy phone and Galaxy Watch to enable and disable notifications on your wearable device.

Power How to set up fast charging on your Galaxy device

Learn how to enable Fast charging on your Galaxy device and speed up the charging process.

Others How to fix the “No SIM Card Detected” error on Samsung Galaxy devices

Learn how to fix the 'No SIM Card Detected' error on your Galaxy phone with this guide to resolve SIM card issues.

Others Why is my Samsung Galaxy device slowing down and how can I speed it up?

Learn about a few things you can try when your Galaxy phone is slowing down.

Others What to do if your Samsung Galaxy device is not responding to S Pen Air actions

Learn how to troubleshoot your Galaxy device if S Pen air actions are not responding.

Audio Troubleshooting speaker and sound issues on a Samsung Galaxy device

Learn how to troubleshoot and fix speaker and sound issues on your Samsung Galaxy device.

Others How to use the Galaxy Avatar feature on your Samsung Galaxy S25

Learn how to use the Galaxy Avatar feature on your Samsung Galaxy device to create and personalise your digital avatar.

Others Changes to the Home screen on the Samsung Galaxy S25

Explore the Samsung Galaxy S25 with improved Home Screen layouts, landscape mode, widget labels, enlarged folders, and enhanced customisation for Galaxy devices.

Lock Brief widgets on your Samsung Galaxy S25 Lock screen

Learn how to customise the Brief widgets on your Samsung Galaxy Lock screen.

Others Guide to Apps screen changes on the Samsung Galaxy S25

Discover the Apps screen changes on the Samsung Galaxy S25, including improved search bar placement, vertical scrolling for alphabetical sorting, and enhanced one-handed usability.

Hardware What is UMS(USB Mass Storage)

FAQ for Samsung Mobile Phone. Find more about 'What is UMS(USB Mass Storage)' with Samsung Support.

The battery drains fast, How do I extend the battery life?

FAQ for Samsung Mobile Phone. Find more about 'The battery drains fast, How do I extend the battery life?' with Samsung Support.

Discuss in detail the APN settings for Android phones using Etisalat and Du in UAE

FAQ for Samsung Mobile Phone. Find more about 'Discuss in detail the APN settings for Android phones using Etisalat and Du in UAE' with Samsung Support.

Network & WiFi Smart Phone: How to setup the APN and how to reset it?

How to Guide for Samsung Mobile Phone. Find more about 'Smart Phone: How to setup the APN and how to reset it?' with Samsung Support.

Others How can I use the Bixby application?

How can I use the Bixby application?

Backup & Restore How can I back up data on my Galaxy device automatically?

How can I back up data on my Galaxy device automatically?

Accessory & Bluetooth Pairing a Bluetooth device to my Samsung Phone

Pairing a Bluetooth device to my Samsung Phone

Settings How to remove lock screen ads?

How to remove lock screen ads?

Others How to use and manage dual sim cards?

how-to-use-and-manage-dual-sim-cards

Others How to remove lock screen Ads

How to remove lock screen Ads

Others How to fix apps keep crashing and freezing?

How to fix apps keep crashing and freezing?

Settings How to perform a hardware test on my phone

How to perform a hardware test on my phone

Hardware The phone’s microphone has issues

The phone’s microphone has issues

Application Why Are Apps on My Samsung Mobile Device Forcibly Closing?

Why Are Apps on My Samsung Mobile Device Forcibly Closing?

Others What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4?

FAQ for Mobile Devices. Find more about What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.

SNS Poor picture quality when sharing pictures to Instagram

FAQ for Samsung Mobile. Find more about poor picture quality when sharing pictures to instagram with Samsung Support.

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