how to use samsung wallet to make a payment

Last Update date : Dec 05. 2024

Samsung Wallet is an easy and safe way to make a purchase with your phone or your watch. Learn more about how this useful feature works below.

View of the Samsung Wallet main screen.

If you have added at least one card to Samsung Pay, you can access Samsung Wallet by swiping up from the bottom of the display on the home screen, the lock screen. You can also access Samsung Pay when the phone is locked, and the display is off. To make a payment using Samsung Pay, here is what you need to do: 

1 Swipe up from the bottom of the display (from the home screen or lock screen) to open Samsung Wallet. Your default debit or credit card will show up on the screen. If you have multiple cards set up, simply swipe left or right to switch to the card you wish to use.
2 To enter payment mode, tap the fingerprint button if you have Samsung Wallet secured with the biometric sensor, or the "PIN" button if you want to enter your PIN. If you have Samsung Wallet secured via the fingerprint sensor, simply tap the sensor with your finger and the payment mode will activate.
3 Then, touch the back of the phone to the payment terminal or card machine. You might need to touch the phone to the side of the card machine in some cases. You have 50 seconds to do so, but if time runs out, simply repeat step 2. You can stop touching the phone to the payment terminal or card machine once your card has been detected. You may be required to enter your card’s PIN on the terminal or card machine to authorise the payment.

Can I use my Samsung Wallet abroad?

You can use a Samsung Wallet device to make payments when traveling abroad if the card issuer allows the physical card to be used abroad. The same currency exchange rates and fees will still apply. For further details, contact the card issuer.

Once your card is added to Samsung Pay, it will be activated by the payment card network (e.g., Visa, MasterCard, mada) and the card issuer On average, activation will take place 5-10 minutes after any additional verification requirements have been met, such as entering your one-time password (OTP). During that time, you will be unable to use your card in Samsung Pay. Your card will display a notice and you will receive a notification when the card has been activated.

Please note: An active internet connection is required to add a card in Samsung Pay.

Related Questions

Thank you for your feedback!

Contact us

Online

There are a number of a different ways of contacting us via Live Chat, Email and more
Learn more

Call

Speak to one of our dedicated team of experts
Learn more

Face to face Support

Search the nearest Samsung Service Centers in your area.
Find a service center
View more