How to update the software on your Samsung Smart TV and Smart Monitor

Last Update date : Jan 03. 2025
Samsung Smart TV displaying an ocean wave, Smart Monitor showing a space game.

Software updates for your Samsung Smart TV and Smart Monitor provide access to enhanced features and bug fixes. Our guide provides instructions for updating your TV or monitor to the latest version. You can perform updates automatically, manually, or by using a USB flash drive.

Samsung TV displaying lush green hills at sunset in a living room.

If your Samsung Smart TV or monitor is connected to a network and the Auto Update option is enabled, your TV or monitor will automatically update when it is turned off. You can follow the steps below to enable Auto Update.

1 Navigate to Settings, then select All Settings, and then select Support.
2 Select Software Update.
3 Select Auto Update to turn it on and enable automatic updates.
Software Update screen on a Samsung TV with 'Auto Update' toggle enabled.
Hand holding Samsung TV remote with home screen visible in the background.

If your Samsung Smart TV or monitor is connected to a network, you can manually update the software using the Software Update menu.

1 Navigate to Settings, then select All Settings, and then select Support.
2 Select Software Update, and then select Update Now.
Software Update screen on a Samsung TV showing 'Update Now' option highlighted.
3 Your TV or monitor will check for available updates. If an update is available, the update process will begin immediately.
Samsung laptop connected to a monitor with a USB flash drive, displaying software update files.

If your Samsung Smart TV or monitor is not connected to a network, you can download the latest software file from the Samsung website and save it to a USB flash drive. Then, you can connect the USB flash drive to your TV or monitor to perform the update.

Notes:

  • Save the update package in the USB drive’s top-level folder. Otherwise, the TV or monitor will not be able to locate the update package.
  • If there are multiple files, place all of the files in the USB drive’s top-level folder.
1 On your TV or monitor, navigate to Settings, then select All Settings, and then select Support.
2 Select About TV or About Monitor to find your Model Code.
About TV screen on a Samsung TV highlighting 'Model Code'.
3 Using a computer, visit the Samsung website and then select Support in the top right corner. Select Manual & Software.
Samsung support webpage with 'Manuals & Software' highlighted.
4 Next, enter the model code to access the support page for your specific model. You can also select your product type and then search for your product.
Samsung 'Manuals & Documents' page with model code search box highlighted.
5 Select the desired software file, and then select Download.
Samsung support site showing 'Download' button for 'Upgrade File (USB type), MAIN' highlighted.
6 Allow the download to complete. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
File explorer window with 'T-OSCPCKAUC.zip' in Downloads folder.
7 Next, connect a USB flash drive to your computer. Copy or move all of the files that were included in the zip file to the USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
File explorer window displaying 'T-OSCPCKAUC' folder with 'image' file inside on USB Drive (D:).
8 Insert the USB flash drive into a USB port on your TV or monitor.
Diagram showing USB flash drive being connected to various USB ports on a Samsung Smart TV and monitor.
9 Follow the prompts to update the software. Alternatively, navigate to Settings, then select All Settings, and then select Support. Select Software Update, and then select Update Now.

Note: The update will take at least 10 minutes to complete. The TV will restart automatically afterward. Do not turn off the TV or remove the USB flash drive until the update is complete.

Notes:

  • If you are having trouble with your Samsung Smart TV, you can check for available software updates, as these may contain a solution to your problem.
  • Device screenshots and menus may vary depending on the device model and software version.

Related Questions

Thank you for your feedback!

Contact Info

Online

There are a number of a different ways of contacting us via Live Chat, Email and more
Learn more

Call

Speak to one of our dedicated team of experts
Learn more

Face to face Support

Whether your product is in warranty or out of warranty, we're here to help.
Find a support centre
View more