[Galaxy Grand Prime+] What to do if I cannot sign in to MS Office?
Last Update date : Nov 24. 2020
Samsung is aware of this symptom which may appear on some devices and this symptom can appear due to incompatibility between MS office and WebView with specific version installed on your device.
At that time we recommend to update WebView to the latest version through Play store. Then to sign in MS office will work normally.
![[Galaxy Grand Prime+] What to do if I cannot sign in to MS Office?](http://images.samsung.com/is/image/samsung/assets/pk/support/mobile-devices/galaxy-grand-prime-plus-what-to-do-if-i-cannot-sign-in-to-ms-office/20170131141454100_GJNPPV1B.png?$ORIGIN_PNG$)
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