If I pay online, how do I verify that my payment has been received and order is confirmed?
1. If you select COD or Credit & Debit card option, you will receive a payment confirmation email. In case of Credit & Debit card option, payment confirmation will be contingent upon the approval from the relevant/selected Bank. Any payment lost in transit and not credited to M&P will be at the customer's sole risk.
2. Incase of Bank Transfer Option, you are required to follow the steps mentioned in Q2 the answer to FAQ 4 above.
3. For Mobile Wallet Bank, your order will only be confirmed once you have successfully completed the following steps:
a. On the Samsung Website check-out page, a pop-up will appear where you will be required to enter your Mobile Wallet number.
b. After you have entered your Mobile Wallet number, another pop-up will appear where you will be required to enter the one-time password (“OTP”), which you will be sent by your Mobile Wallet Bank. In some cases, instead of the OTP and in some cases, in addition to the OTP, another pop-up will appear where you will be required to enter the Mobile Personal Identification Number (“MPIN”), which you will have received from your Mobile Wallet Bank.
c. Upon the correct completion of the above steps, your payment will be processed, and you will be redirected to the order confirmation page where your order will be confirmed.
4. For all methods of online payment, if the requisite steps are not fully complied with, your order may be automatically cancelled. Any payment lost in transit and not credited to M&P will be at the customer’s sole risk.