Can I cancel my order?
How to cancel your order
If your order hasn't been packaged yet for shipping, you can still cancel your order. Kindly contact our Customer Service agents who will happily make all the arrangements for you:
☎ #GALAXY (425299)
✉ Email
⌨ Live Chat support 
Can we help?
Phone
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
1-800-10-7267864 [All Product, Toll-Free, PLDT]
1-800-8-7267864 [All Product, Toll-Free, Globe]
84222111 [All Product, Landline]
Daily (8:00 AM to 8:00 PM)
Available 24/7
1-800-10-7267864 [All Product, Toll-Free, PLDT]
1-800-8-7267864 [All Product, Toll-Free, Globe]
84222111 [All Product, Landline]
Daily (8:00 AM to 8:00 PM)
Live Chat
Mobile Devices
Available 24/7
Television, Audio & Digital Appliances
Available daily from 8:00 AM - 8:00 PM
Click on the live chat bubble at the bottom-right corner of this page or start live chat here
.
Available 24/7
Television, Audio & Digital Appliances
Available daily from 8:00 AM - 8:00 PM
Click on the live chat bubble at the bottom-right corner of this page or start live chat here
.Reach us via email thru ph_shop@samsung.com
Available 24 hours daily, 7 days weekly.
Available 24 hours daily, 7 days weekly.