Redeem your
Exclusive Samsung Gift

Learn how to use the Samsung RMS to get that exciting gift Samsung has for you.

 

Step 1

Click the redemption link

Redemption links may be found in the product buy page for Samsung Online Store promos and as call to action buttons for Retail Store (offline) promos.

RMS step 1: Click the redemption link RMS step 1: Click the redemption link

Step 2

Login or register

If you already have a Samsung Account you may simply login to proceed with the rest of the process. If you don't have an account yet, you may click on the "Sign up here" link or click the "Continue with Google" button.

RMS step 2: Login or register RMS step 2: Login or register

Step 3

Create a Samsung Account

Fill in the required fields to create your Samsung Account. With a Samsung account, you would be able to access exclusive services available only to Samsung customers.

RMS step 3: Create a Samsung Account RMS step 3: Create a Samsung Account

Step 4

Verify your Samsung Account

Once you've created an account, take time to verify it so that the system would acknowledge you as a legitimate account holder.

RMS step 4: Verify your Samsung Account RMS step 4: Verify your Samsung Account

Step 5

Accept the terms and conditions

Privileges come with rules. You must read, agree and accept the terms and conditions stipulated for the Samsung Account service to continue enjoying the benefits it provides.

RMS step 5: Accept the terms and conditions RMS step 5: Accept the terms and conditions

Step 6

Enter purchase information

You must indicate the details of your Samsung product purchase for us to better verify your claim. Information like IMEI and the type of store where you made your purchase is very crucial.

RMS step 6: Enter purchase information RMS step 6: Enter purchase information

Step 7

Select your gift

Some offers allow you to choose gifts/freebies from a selection of items. Similar to doing a shopping spree, just pick the freebie that you like and then we'll be off to the next step.

RMS step 7: Select your gift RMS step 7: Select your gift

Step 8

Enter delivery address

Now that we know which gift you want, we'd be needing to know where to send it next. Please enter your complete delivery address so that our courier service won't have a hard time getting the gift to your doorsteps.

RMS step 8: Enter delivery address RMS step 8: Enter delivery address

Step 9

Upload documents

For your protection and ours, we will need you to upload documents that formed part of your purchase. Please upload a photo of a valid ID, the combined images official and delivery Receipts. And last, also include a screenshot of the IMEI of the device you purchased.

RMS step 9: Upload documents RMS step 9: Upload documents

Step 10

Review and submit

Now come the last part. Review all the information you have entered for your claim. Make sure all information is correct. Processing is not immediate. And errors/inconsistencies/misrepresentations will definitely add to the processing time if not having your request cancelled altogether. Once everything is in order, you may proceed to submit your request and you'll be on your way to receiving an exciting gift from Samsung.

RMS step 10: Review and submit RMS step 10: Review and submit

Get your gifts and freebies here