Samsung Finance+

Samsung Finance+ is a platform that allows customers to buy Samsung devices with an affordable monthly amortization scheme. In the Philippines, customers will be able to avail of Samsung Finance+ at 0% interest, with no processing fees.

Samsung Finance+ is the new easy way to own a Galaxy device. It promises consumers 0% hassle:

• 0% Interest on device loans
• 0% Processing Fee
• 0% Downpayment*
*As low as 0% downpayment depending on risk scoring.
(Downpayment Range: 0-30% from Selected Device)

Customers can apply for Samsung Finance+ at select participating Samsung stores across the Philippines.

The Samsung Finance+ UnionBank Loan is a fully digital loan product provided by UnionBank to persons interested to purchase a Samsung gadget.

You can apply for the loan via the Samsung Finance+ app available in select Samsung stores. The application process is fully digital and takes as fast as 5 minutes. Applicants only need one valid government-issued ID to apply.

Once approved for the loan, you can choose the device you will purchase through the Samsung Finance+ UnionBank Loan.

There is no processing fee for Samsung Finance+.

The entire application process takes as fast as 5 minutes.

Unfortunately, you can only have one (1) Samsung Finance+ UnionBank Loan at a time. After your last monthly loan amount payment, you can apply for a new Samsung Finance+ UnionBank.

Yes, Samsung Trade-in function is available now.

Samsung Finance+ can only be used to purchase Mobile phones and Tablets for now. Purchase of Samsung Wearables and Accessories.

Samsung care+ will be available soon.

SF+ is offered to all persons (“Applicants”) who:

• Wish to purchase a participating Samsung Device (“Samsung Device”) through the SF+ Loan,
• Apply for the SF+ Loan through the SF+ Merchant app available in participating Samsung stores,
• Are at least twenty-one (21) years old at the time of application,
• Are of good credit standing at the time of application,
• Are not prohibited under applicable Gifts, Anti-Bribery and Corruption Laws, regulations, and policies from availing of SF+, and
• Are not UnionBank employees or related parties to UnionBank employees,
• Have an active email address
• Have an active mobile number
• Have a valid government-issued ID
• Additionally, you must pass the Know-Your-Customer process to complete your application

Only 1 valid government-issued ID to apply for a Samsung Finance+ loan. The following government-issued IDs are accepted:
*Only accepted Physical IDs.
• Passport with Signature
• Driver’s License
• Unified Multipurpose ID (UMID)
• Philsys

Samsung Finance+ applicants may be rejected due to the following reasons:

• Bad credit history
• Mismatch on customer information provided on merchant app vs. ID submitted
• Selfie/ ID submission does not meet KYC requirements (ex. Blurry photo, Invalid ID)

Minimum income required is ₱180,000 gross annual income.

You may go to the Home Screen of the Samsung Finance+ app on your Samsung phone and click “Pay Now” to process your payment.

Once you click, “Pay Now,” you will choose the payment method for your monthly loan amount payment. Payment methods include:

GCash, Grab, and over-the-counter partners:
• SM Store
• Robinsons Department Store
• Cebuana Lhuillier
• Palawan Pawnshop
• M. Lhuillier
• Bayad Center
• ECPay (7/11)

For online payment:
• Access the Samsung Finance+ app on your Samsung Device and tap on Pay from the Home page.
• Under the Pay online option, tap on Pay.
• Choose GCash or GrabPay.
• Review and confirm your payment details.
• Agree to the Privacy Policy and tap on Continue to Payment.
• Follow the prompts on the screen and enter your details to complete your payment.

For over-the-counter payment:
• Access the Samsung Finance+ app on your Samsung Device. Take note of your Loan ID and tap on Pay.
• Under the Pay cash option, tap Cash payment locations.
• Select your preferred over-the-counter channel and tap on Pay.
• Review and confirm your payment details. Agree to the Privacy Policy.
• Scroll down and take note of the Reference Number and Total Amount.
• Proceed to your chosen payment center and fill out the payment slip. Be sure to input the correct details indicated in your Samsung Finance+ app and proceed with your payment.

The monthly due date is on the 1st calendar day of the month. You may go to the Home Screen of the Samsung Finance+ app and tap "Details" to view your entire payment history, including previous payments and future monthly due dates.

Customers may opt to restart a new application or retry for an SF+ loan after 90 days/ 3 months.

The monthly due date is on the 1st calendar day of the month.

• If the customer purchases a Samsung device between 1-10th day of the month, the monthly due date will be the 1st calendar day of the following month. Customer purchase between 1-10th day of November, monthly due date is December 1st.

• If the customer purchases a Samsung device between 11-31st day of the month, the monthly due date will be the 1st calendar day of the month after the following month. Customer purchase between 11-31st day of November, monthly due date is January 1st.

You may go to the Home Screen of the Samsung Finance+ app on your Samsung phone to view your due date and the number of days until your next due date.

Refund for overpayment is not possible. The overpaid amount will be part of the lump sum payments and topped up on the last month (meaning, customer can pay less than the overpaid amount on the last month).

You may go to the Home Screen of the Samsung Finance+ app on your Samsung phone to view your Loan ID.

You may find your Loan Documents via the email address registered for Samsung Finance+ UnionBank Loan, which is the email address you inputted during your application for the loan. These loan documents were sent to you over email by Samsung during the date of your application approval.

You may also find your Promissory Note in the Help Panel of the Samsung Finance+ Customer App, under the section Terms and Conditions.

Customer can pay monthly installments and full loan amount from Samsung Finance+ App.

You may contact UnionBank through samsungfinanceloans@unionbankph.com or call Unionbank hotline, (+632) 8841-8600 for any related Samsung Finance+ payment inquiries.

Knox Guard is Samsung's existing security system on phones purchased through the Samsung Finance+ app, which will remind customers to make payments before they are due. This will also enable device locking, if customer fails to pay on the prescribed due date.

You must pay your monthly loan amount, and any late payment fee incurred, to unlock your phone.

You may go to the Home Screen of the Samsung Finance+ app on your Samsung phone and click “Pay Now” to process your payment.

Once you click, “Pay Now,” you will choose the payment method for your monthly loan amount payment. Payment methods include: GCash, Grab, and over-the-counter partners.

Reminder: Once customer paid the monthly due and late payment fees, unlocking of device should happen Realtime. However, the processing days may vary depending on the payment option selected by the customer. To avoid late payments and locking of device, customers must be advised on paying the amount due at least 3 working days earlier.

You may contact UnionBank through samsungfinanceloans@unionbankph.com.

To better assist me, I agree to provide the following information via email
• Full name,
• Loan Account ID, and
• Concern (subject of email) and background

If you fail to pay your monthly loan amount due during your due date, you will incur a ₱150 late payment fee and your Samsung device will be locked.

While your phone is locked, you will only be able to access the Samsung Finance+ app to make your monthly loan amount due payment, answer incoming calls, and make emergency contact calls.

If you fail to pay your monthly loan amount due during your due date, you will incur a ₱150 late payment fee and your Samsung device will be locked.

While your phone is locked, you will only be able to access the Samsung Finance+ app to make your monthly loan amount due payment, answer incoming calls, and make emergency contact calls.

You may report this to UnionBank via samsungfinanceloans@unionbankph.com. You will still need to pay the monthly loan amounts to pay off your loan, or else will be considered delinquent.

To better assist me, I agree to provide the following information via email:
• Full name,
• Loan Account ID, and
• Concern (subject of email) and background

Cancellation of purchase after Pre-Do is not possible. If not paid, customer will be considered delinquent.

If a device has a defect within 7 days (replacement). If after 7 days (repair):

• Customer must go to service center with the official receipt with SF+ stamp
• Service Center will give a technical report if defect of the customer's device is valid
• Once customer has a technical report, customer can proceed to the Store where customer bought the Device and a promoter will be able to assist the customer
• Promoter checks the technical report, once valid - promoter checks new device for factory defect
• If new device is in good condition, promoter proceeds to swapping old IMEI with new IMEI and upload the technical report in SF+ merchant app
• Promoter must make sure the new device has SF+ Customer App installed before letting the customer leave

Customer address doesn't need to match the ID address.

Change SIM card number can be done in SF+ Customer App.