1. |
The Samsung Galaxy A32 5G is available for purchase with Smart Signature, Signature 5G and Infinity Plans.
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2. |
Customer purchases a Samsung Galaxy A32 5G from any participating channel by applying for a new or renewal Smart Postpaid Plan (Signature or Infinity) within the indicated promo period.
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Customer gets the following as part of the launch bundle offer. Freebie colors are limited. Freebies are dependent on the type of postpaid subscriber, which channel it was applied and date of postpaid application & approval. Date of postpaid application must fall on the specified dates below:
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Promo Duration |
Participating Channel |
Qualified Subscribers |
Freebies |
July 1 – 31, 2021 |
Smart Stores, Satellite Branches and Post Field Sales |
NEW CONNECT and RETENTION |
For the Galaxy A32 5G: FREE Cover worth ₱1,899 |
Smart Telesales |
Smart Online Store |
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4. |
Only approved and successful subscriber postpaid plan applications are eligible to redeem the freebie. Basis of purchase date is the date of postpaid plan application.
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5. |
Standard Smart Postpaid Terms and Conditions apply to all applications.
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6. |
Change of Ownership is not allowed within one's contract period.
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7. |
Approval of all applications is subject to credit parameters and guidelines.
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8. |
Customers will be able to claim their handset: Galaxy A32 5G depending on where they availed it: through the Smart Store if ordered via Smart Stores, Satellite Branches and Post Field Sales or direct delivery for orders made through Telesales and Smart Online Store.
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9. |
Upon claiming, customer needs to present the following:
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Official receipt of the down payment
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Valid ID matching the official receipt
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10. |
This offer is not convertible to cash.
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11. |
Customers will be able to redeem their freebies by registering in the Samsung redemption website:
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Promo Duration |
Freebies Covered |
Redemption Links |
July 1 – 31, 2021 |
For the Galaxy A32 5G: FREE Cover worth P1,899 |
Smart Signature: |
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12. |
Customers must follow the step by step procedure in the Samsung redemption website to claim the freebie items.
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13. |
Customers can redeem their freebie until September 30, 2021.
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14. |
Customer must upload the following:
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15. |
Smart Signature customers:
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a. |
Screenshot of the device IMEI
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b. |
Valid ID (matches name on the Official Receipt)
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c. |
Official Postpaid application acknowledgement received by Customer (SMS Screenshot or E-mail Screenshot, matches name on the Valid ID)
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Smart Infinity/Enterprise customers:
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a. |
Screenshot of the device IMEI
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b. |
Valid ID (matches name on the Official Receipt)
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17. |
The freebie item shall be delivered to the customer’s registered address.
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18. |
The customer shall not be able to redeem their free item at the Smart store where the phone or handset was purchased.
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19. |
Delivery lead time upon successful validation of redemption documents (validation lead time of 7-14 working days):
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a. |
Metro Manila: 7 working days
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b. |
Luzon: 10 working days
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c. |
Visayas / Mindanao: 12 working days
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*Delivery of freebie lead times indicated above assumes that delivery location is NOT under Enhanced Community Quarantine or Modified Enhanced Community Quarantine (ECQ/MECQ).Otherwise, delays in delivery is expected. **Lead times indicated above may be subject to change until further notice
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20. |
Only Galaxy A32 5G units purchased within the promo period are valid for this promotion.
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21. |
Colors are limited. Customers cannot choose the color of the freebies.
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22. |
This offer is not convertible to cash
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23. |
This offer cannot be availed with other promotions, unless otherwise stated.
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24. |
Samsung reserves the right to refuse delivery to locations that it deems unsafe / unreachable. In this case, another delivery address shall be provided by the customer.
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Servicing and after sales of freebies should be care of Samsung (One (1) year warranty at any Samsung Service Center).
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26. |
For any concerns related to the freebies, they may reach out to the Samsung hotline:
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#GALAXY (#425299) Toll free, all networks.
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Landline: 02 8-422-2177
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27. |
All complaints and queries regarding their Smart Postpaid Plan or handsets may be attended to by Smart’s toll-free 24/7 Hotline that may be reached by dialing *888 from any Smart Postpaid or Prepaid line.
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