Galaxy J5 Pro 2Degrees

Explore how to use Secure Folder to protect your private contents/apps on your Samsung mobile device & get your product support at Samsung New Zealand with FAQs!

Lock What are the Secure Lock settings?

Find more about 'What are the Secure Lock settings?' with Samsung Support.

How to use How can I personalise and turn predictive text on and off on my Samsung Galaxy device?

Find more about 'How can I personalise and turn predictive text on and off on my Samsung Galaxy device?' with Samsung Support.

Galaxy Apps How to use the Samsung Email app and how to open attachments on a Galaxy phone

Find more about 'How to use the Samsung Email app and how to open attachments on a Galaxy phone' with Samsung Support.

How to use What do the different indicator icons mean on your Galaxy phone

FAQ for Samsung Mobile Devices. Find more about 'What do the different indicator icons mean on your Galaxy phone' with Samsung Support.

How to use How to Migrate WhatsApp Data from iPhone to Samsung Phone

FAQ for Samsung mobile devices. Find more about 'How to Migrate WhatsApp Data from iPhone to Samsung Phone' with Samsung Support.

How to use How do I print from a Samsung Phone?

FAQ for Samsung mobile devices. Find more about 'How do I print from a Samsung Phone?' with Samsung Support.

How to use How to set notification sounds for each app on you Galaxy phone

FAQ for Samsung mobile device. Find more about 'How to set notification sounds for each app on you Galaxy phone' with Samsung Support.

How to use How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch

FAQ for Mobile Devices. Find more about How to transfer data from an iPhone or iPad to a new Galaxy deice with Smart Switch.

How to use Galaxy eSIM and supported network carriers

FAQ for Mobile Devices. Find more about Galaxy eSIM and supported network carriers with Samsung Support.

How to use How to backup and restore contacts on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to backup and restore contacts on your Samsung Galaxy smartphone with Samsung Support.

How to use How to enable and disable app notifications on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to enable and disable app notifications on your Samsung Galaxy smartphone with Samsung Support.

How to use How to force reboot your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to force reboot your Samsung Galaxy smartphone with Samsung Support.

How to use How to set a custom ringtone for a contact on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to set a custom ringtone for a contact on your samsung galaxy smartphone with Samsung Support.

How to use How to block and unblock contacts on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to block and unblock contacts on your Samsung Galaxy smartphone with Samsung Support.

How to use How to check for and schedule software updates on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to check for and schedule software updates on your Samsung Galaxy smartphone with Samsung Support.

How to use How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone with Samsung Support.

How to use How to import and export contacts on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to import and export contacts on your Samsung Galaxy smartphone with Samsung Support.

How to use How to view, edit and save contacts on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to view, edit and save contacts on your Samsung Galaxy smartphone with Samsung Support.

How to use How to update software

FAQ for Samsung Mobile. Find more about how to update software with Samsung Support.

How to use How to optimize your smartphone’s performance and avoid heating

FAQ for Samsung Mobile. Find more about how to optimize your smartphone’s performance and avoid heating with Samsung Support.

How to use How to optimize network connectivity

FAQ for Samsung Mobile. Find more about how to optimize network connectivity with Samsung Support.

How to use How to optimize charging of your Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to optimize charging of your Galaxy smartphone with Samsung Support.

How to use Get complete diagnostic support for your smartphone on the Samsung Members app

FAQ for Samsung Mobile. Find more about Get complete diagnostic support for your smartphone on the Samsung Members app with Samsung Support.

How to use What is this Proximity Sensor on your Samsung smartphone

FAQ for Samsung Mobile. Find more about what is this Proximity Sensor on your Samsung smartphone with Samsung Support.

How to use How to take screenshots using the edge panel of your Samsung smartphone

FAQ for Samsung Mobile. Find more about how to take screenshots using the edge panel of your Samsung smartphone with Samsung Support.

How to use How to take screenshots using the side keys of your Samsung smartphone

FAQ for Samsung Mobile. Find more about how to take screenshots using the side keys of your Samsung smartphone with Samsung Support.

How to use How to take screenshots with a ‘palm swipe’ on your Samsung smartphone

FAQ for Samsung Mobile. Find more about how to take screenshots with a ‘palm swipe’ on your Samsung smartphone with Samsung Support.

How to use How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone with Samsung Support.

How to use How to use custom flash notifications on your Samsung smartphone

FAQ for Samsung Mobile. Find more about how to use custom flash notifications on your Samsung smartphone with Samsung Support.

How to use How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to use the ‘screen recording’ feature on your Samsung Galaxy smartphone with Samsung Support.

How to use How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone

FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone with Samsung Support.

How to use How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone

FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call waiting’ feature in your Samsung Smartphone with Samsung Support.

How to use How to ensure seamless performance of your Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to ensure seamless performance of your Galaxy smartphone with Samsung Support.

How to use How to view call logs on your Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to view call logs on your Galaxy smartphone with Samsung Support.

How to use How to check the battery percentage on your Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to check the battery percentage on your Galaxy smartphone with Samsung Support.

How to use How to create a Samsung account

FAQ for Samsung Mobile. Find more about how to create a Samsung account with Samsung Support.

How to use How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone with Samsung Support.

How to use How to ensure optimum charging

FAQ for Samsung Mobile. Find more about how to ensure optimum charging with Samsung Support.

Setting Smart Phone : My phone's speed is slowing down

FAQ for Samsung Mobile Device. Find more about 'Smart Phone : My phone's speed is slowing down' with Samsung Support.

How to use In-Hand Troubleshooting

FAQ for Samsung Mobile Device. Find more about 'In-Hand Troubleshooting' with Samsung Support.

Battery Tips to extend your battery life

FAQ for Samsung Mobile Device. Find more about 'Tips to extend your battery life' with Samsung Support.

Software Upgrade Where can I find all the apps I downloaded on my phone?

FAQ for Samsung Mobile Device. Find more about 'Where can I find all the apps I downloaded on my phone?' with Samsung Support.

Multimedia Playing media content from smartphone to Smart TV

FAQ for Samsung Television. Find more about 'Playing media content from smartphone to Smart TV' with Samsung Support.

How to use Spec required on Samsung phones to be compatible with the Samsung Gear accessories?

FAQ for Samsung Mobile Device. Find more about 'Spec required on Samsung phones to be compatible with the Samsung Gear accessories?' with Samsung Support.

How to use How long is the warranty of a Samsung replacement unit?

FAQ for Samsung Mobile Device. Find more about 'How long is the warranty of a Samsung replacement unit?' with Samsung Support.

Bluetooth How do I install the Gear VR software?

FAQ for Samsung Mobile Device. Find more about 'How do I install the Gear VR software?' with Samsung Support.

Application What does Unified Daemon app do?

FAQ for Samsung Mobile Device. Find more about 'What does Unified Daemon app do?' with Samsung Support.

Application What is the compatible USB connection for Galaxy S5?

FAQ for Samsung Mobile Device. Find more about 'What is the compatible USB connection for Galaxy S5?' with Samsung Support.

How to use Where can I find the serial number of my Smart Phone or Tablet?

FAQ for Samsung Mobile Device. Find more about 'Where can I find the serial number of my Smart Phone or Tablet?' with Samsung Support.

Application What happened to the Dropbox Promotion of 50GB?

FAQ for Samsung Mobile Device. Find more about 'What happened to the Dropbox Promotion of 50GB?' with Samsung Support.

Application What is Assistive light on my phone?

FAQ for Samsung Mobile Device. Find more about 'What is Assistive light on my phone?' with Samsung Support.

Battery Will the Wireless Charging Pad damage magnetic bank cards?

FAQ for Samsung Mobile Device. Find more about 'Will the Wireless Charging Pad damage magnetic bank cards?' with Samsung Support.

Kies/Smart Switch PC Kies 3.0: How to copy photos from your device to PC

FAQ for Samsung Mobile Device. Find more about 'Kies 3.0: How to copy photos from your device to PC' with Samsung Support.

How to use What should I do if my device is lost or stolen?

FAQ for Samsung Mobile Device. Find more about 'What should I do if my device is lost or stolen?' with Samsung Support.

Galaxy Apps About Samsung KNOX

FAQ for Samsung Mobile Device. Find more about 'About Samsung KNOX' with Samsung Support.

Backup & Restore How do I reset my smartphone to factory default settings? (OS Version 4.4)

FAQ for Samsung Mobile Device. Find more about 'How do I reset my smartphone to factory default settings? (OS Version 4.4)' with Samsung Support.

Battery Can I still charge my handset if its multipurpose connector gets wet?

FAQ for Samsung Mobile Device. Find more about 'Can I still charge my handset if its multipurpose connector gets wet?' with Samsung Support.

Message Turn OFF the Predictive text option

FAQ for Samsung Mobile Device. Find more about 'Turn OFF the Predictive text option' with Samsung Support.

Application What is the Smart Tutor?

FAQ for Samsung Mobile Device. Find more about 'What is the Smart Tutor?' with Samsung Support.

Application What is mobile tracker?

FAQ for Samsung Mobile Device. Find more about 'What is mobile tracker?' with Samsung Support.

Application What are the supported languages for translator feature in Bixby Vision?

FAQ for Samsung Mobile Device. Find more about 'What are the supported languages for translator feature in Bixby Vision?' with Samsung Support.

How to use Galaxy J5/J7 2017: Basic operation > Sometimes my device does not recognize my fingerprint

FAQ for Samsung Mobile Device. Find more about 'Galaxy J5/J7 2017: Basic operation > Sometimes my device does not recognize my fingerprint' with Samsung Support.

How to use How do I change the grid size on my Home screen

FAQ for Samsung Mobile Device. Find more about 'Galaxy J5/J7 2017: Home and Apps screen > How do I change the grid size on Home screen' with Samsung Support.

How to use Fingerprint > How do I delete fingerprints

FAQ for Samsung Mobile Device. Find more about 'Galaxy J5/J7 2017: Fingerprint > How do I delete fingerprints' with Samsung Support.

How to use Device maintenance > What is Device maintenance feature?

FAQ for Samsung Mobile Device. Find more about 'Galaxy J5/J7 2017: Device maintenance > What is Device maintenance feature?' with Samsung Support.

How to use How can I back up data on my device to prevent data loss?

FAQ for Samsung Mobile Device. Find more about 'How can I back up data on my device to prevent data loss?' with Samsung Support.

How to use How can back up my data to a PC, then recover it when needed?

FAQ for Samsung Mobile Device. Find more about 'How can back up my data to a PC, then recover it when needed?' with Samsung Support.

Setting How do I locate my mobile device details?

How do I locate my mobile device details?, How to find my phones serial number?

Setting How can I customize Edge lighting color?

Explore the five simple steps to customize Edge lighting color & learn about other information on your Samsung devices with our Support page at Samsung New Zealand!

Setting What does the Digital Wellbeing feature on my device do?

FAQ for Samsung Mobile Devices, Find out more about 'What does the Digital Wellbeing feature on my device do?' with Samsung Support

Galaxy Apps Have you heard of “Find My Mobile”?

FAQ for Find My Mobile

Setting What is the Accessibility Feature on my Samsung device

Find out more about 'What is the Accessibility Feature on my Samsung device' with Samsung Support

Setting How do I activate the Two-Step Verification on my Samsung account?

Find out more about 'How do I activate the Two-Step Verification on my Samsung account?' with Samsung Support

Bluetooth Pairing a Bluetooth device to my Samsung Phone

Find out more about "Pairing a Bluetooth device to my Samsung Phone" with Samsung Support

Application What is the Game Launcher and Game Tools on my Samsung Device

FAQ for Samsung Mobile device. Find out more about "What is the Game Launcher and Game Tools on my Samsung Device" with Samsung Support

Setting What do I do when the location information is inaccurate on my Samsung smartphone?

Find out more about What do I do when the location information is inaccurate on my Samsung smartphone? with Samsung Support.

Battery How to fast charge on your Galaxy device

Find more about How to fast charge on your Galaxy device with Samsung support

Bluetooth How to pair and switch devices connected to the Galaxy Buds+

Find out more about How to pair and switch devices connected to the Galaxy Buds+ with Samsung support

Bluetooth What to do if my Galaxy Buds+ does not connect properly?

Find out more about What to do if my Galaxy Buds+ does not connect properly? with Samsung support

Application How to troubleshoot Google Play Store download

Find more about How to troubleshoot Google Play Store download with Samsung Support

Galaxy Apps How to use the Samsung Members app

FAQ for Samsung Mobile Device. Find more about 'How to use the Samsung Members app' with Samsung Support.

Setting How to block accidental touches on your Galaxy smartphone

FAQ for Samsung Mobile Device. Find more about 'How to block accidental touches on your Galaxy smartphone' with Samsung Support.

Multimedia How to control media and devices on your Galaxy smartphone

FAQ for Samsung Mobile Device. Find more about 'How to control media and devices on your Galaxy smartphone' with Samsung Support.

Backup & Restore How can I backup data on my Galaxy device automatically?

FAQ for Samsung Mobile Device. Find more about 'How can I backup data on my Galaxy device automatically' with Samsung Support.

How to use What is the Samsung Flow and how to use it?

FAQ for Samsung Mobile Device. Find more about 'What is the Samsung Flow and how to use it' with Samsung Support.

Galaxy Apps How can I use the Calendar app on my Samsung smartphone?

FAQ for Samsung Mobile Device. Find more about 'How can I use the Calendar app on my Samsung smartphone?' with Samsung Support.

Setting How to find phones model number, serial number or IMEI number

FAQ for Samsung Mobile Device. Find more about How to find phones model number, serial number or IMEI number with Samsung Support.

Backup & Restore How to move from iOS phone to Samsung

FAQ for Samsung Mobile Device. Find more about How to move from iOS phone to Samsung with Samsung Support.

Software Upgrade Delightful Experiences from One UI 3 with Android 11

Find more about 'Delightful Experiences from One UI 3 with Android 11' with Samsung Support.

Network & WiFi How to troubleshoot a Galaxy phone that won't connect to a Wi-Fi network

Find more about 'How to troubleshoot a Galaxy phone that won't connect to a Wi-Fi network' with Samsung Support.

How to use How to turn the Predictive text feature on and off on a Galaxy phone

Find more about 'How to turn the Predictive text feature on and off on a Galaxy phone' with Samsung Support.

How to use How to check the date and time in the Samsung Gallery app

Find more about 'How to check the date and time in the Samsung Gallery app' with Samsung Support.

How to use How to manage the notifications and permissions of apps through settings on a Galaxy phone

Find more about 'How to manage the notifications and permissions of apps through settings on a Galaxy phone' with Samsung Support.

How to use What to do if your Galaxy phone's touch screen doesn't work properly

Find more about 'What to do if your Galaxy phone's touch screen doesn't work properly' with Samsung Support.

How to use How to add apps and widgets on your Galaxy phone's Home screen

Find more about 'How to add apps and widgets on your Galaxy phone's Home screen' with Samsung Support.

How to use How to sync your contacts on a Galaxy phone to your Google account and view the synced contacts

Find more about 'How to sync your contacts on a Galaxy phone to your Google account and view the synced contacts' with Samsung Support.

How to use How to manage photos and videos in the Gallery app by synchronising them with OneDrive

Find more about 'How to manage photos and videos in the Gallery app by synchronizing them with OneDrive' with Samsung Support.

How to use How to enable the Wi-Fi calling function on a Galaxy phone

Find more about 'How to enable the Wi-Fi calling function on a Galaxy phone' with Samsung Support.

How to use What to do if you cannot hear the phone call sound well

FAQ for Samsung Mobile. Find more about what to do if you cannot hear the phone call sound well with Samsung Support.

Setting How can I check what version of android I have on my device?

FAQ for Samsung mobile. Find more about "How can I check what version of android I have on my device?' with Samsung Support.

How to use How can I use Dual audio to share media on multiple devices?

FAQ for Samsung television. Find more about 'How can I use Dual audio to share media on multiple devices?' with Samsung Support.

How to use How to manage files on your Galaxy Phone

FAQ for Samsung television. Find more about 'How to manage files on your Galaxy Phone' with Samsung Support.

How to use Record and capture your Galaxy phone screen

Find more about screen recording and capturing your Galaxy phone screen with Samsung Support New Zealand

How to use Troubleshooting a problem when using Smart View

FAQ for Samsung television. Find more about 'Troubleshooting a problem when using Smart View' with Samsung Support.

Setting Useful audio settings on the Galaxy phone including Separate app sound

FAQ for Samsung television. Find more about 'Useful audio settings on the Galaxy phone including Separate app sound' with Samsung Support.

How to use How to transfer and backup data using Smart Switch on a Galaxy phone

Find more about 'How to transfer and backup data using Smart Switch on a Galaxy phone' with Samsung Support.

How to use How to make a video call with the Duo app on a Galaxy phone

Find more about 'How to make a video call with the Duo app on a Galaxy phone' with Samsung Support.

How to use How to couple with a newly purchased earbud and a used earbud

Find more about 'How to couple with a newly purchased earbud and a used earbud' with Samsung Support.

Battery Check the battery life difference between the left and right earbuds of the Galaxy Buds

Find more about 'Check the battery life difference between the left and right earbuds of the Galaxy Buds' with Samsung Support.

Hardware Do you hear a small noise from inside of the device when shaking your Galaxy phone?

Find more about 'Do you hear a small noise from inside of the device when shaking your Galaxy phone?' with Samsung Support.

How to use Restart your Galaxy phone regularly to prevent it from slowing down or freezing

Find more about 'Restart your Galaxy phone regularly to prevent it from slowing down or freezing' with Samsung Support.

How to use Check the SIM card when phone calls and cellular data is not available

FAQ for Samsung Mobile. Find more about how to check the SIM card when phone call and cellular data is not available with Samsung Support.

How to use How to set up and use the Bixby Routines feature on your Galaxy phone

Find more about 'How to set up and use the Bixby Routines feature on your Galaxy phone' with Samsung Support. Href Grouping Key

How to use How to troubleshoot the microphone of your Galaxy phone when it does not recognise a voice well

FAQ for Samsung Mobile. Find more about how to troubleshoot the microphone of the Galaxy phone that does not recognize the voice well with Samsung Support.

How to use How do I use text messages on my device?

Find more about 'How do I use text messages on my device?' with Samsung Support.

How to use How do I backup and restore data on my Galaxy device?

Find more about 'How do I backup and restore data on my Galaxy device?' with Samsung Support.

Hardware Can I get my Samsung Galaxy or Gear device wet?

Find more about 'Can I get my Samsung Galaxy or Gear device wet?' with Samsung Support.

How to use Precautions when using the Galaxy foldable devices

FAQ for Samsung Mobile. Find more about precautions when using the Galaxy foldable devices with Samsung Support.

How to use Enjoy the Galaxy Z Fold3 5G camera with unique foldable experience

FAQ for Samsung Mobile. Find more about enjoy the Galaxy Z Fold3 5G camera with unique foldable experience with Samsung Support.

How to use The first ever S Pen integration on Galaxy Z Fold3 5G

FAQ for Samsung Mobile. Find more about the first ever S Pen integration on Galaxy Z Fold3 5G with Samsung Support.

How to use How to use the versatile multi window experience with Galaxy Z Fold3 5G

FAQ for Samsung Mobile. Find more about how to use the versatile multi window experience with Galaxy Z Fold3 5G with Samsung Support.

How to use Check out the new and enhanced features of Galaxy Z Flip3 5G

FAQ for Samsung Mobile. Find more about the new and enhanced features of Galaxy Z Flip3 5G with Samsung Support.

How to use Unique camera experiences with Flex mode on Galaxy Z Flip3 5G

FAQ for Samsung Mobile. Find more about unique camera experiences with Flex mode on Galaxy Z Flip3 5G with Samsung Support.

How to use What to do if your Galaxy phone's screen won't rotate?

FAQ for Samsung Mobile Devices. Find more about 'What to do if your Galaxy phone's screen won't rotate?’ with Samsung Support.

How to use How to access data even if your Galaxy phone's touch screen is not available

FAQ for Samsung Mobile Devices. Find more about 'How to access data even if your Galaxy phone's touch screen is not available?' with Samsung Support.

How to use How to set an audio file saved on your Galaxy phone as a ringtone

FAQ for Samsung Mobile Devices. Find more about 'How to set an audio file saved on your Galaxy phone as a ringtone' with Samsung Support.

How to use How to resize photos in the Gallery app on your Galaxy phone

FAQ for Samsung mobile devices. Find more about 'How to resize photos in the Gallery app on your Galaxy phone' with Samsung Support.

How to use What to do if the battery of my new phone seems to be draining faster?

FAQ for Samsung mobile devices. Find more about 'What to do if the battery of my new phone seems to be draining faster?' with Samsung Support.

How to use How to use 5G with your Galaxy phone

FAQ for Samsung mobile devices. Find more about 'How to use 5G with your Galaxy phone' with Samsung Support.

How to use How to find the useful features of the Samsung keyboard on your Galaxy phone

FAQ for Samsung mobile devices. Find more about 'How to find the useful features of the Samsung keyboard on your Galaxy phone ' with Samsung Support.

How to use What to do if your Galaxy phone won’t power on properly?

FAQ for Samsung mobile devices. Find more about 'What to do if your Galaxy phone won’t power on properly?' with Samsung Support.

How to use How to disable the Dynamic Lock screen on your Galaxy phone

FAQ for Samsung mobile devices. Find more about 'How to disable the Dynamic Lock screen on your Galaxy phone' with Samsung Support.

Power How to set up fast charging on your Galaxy device

Learn how to enable Fast charging on your Galaxy device and speed up the charging process.

How to use How to fix Bluetooth connection problems with your phone or tablet?

FAQ for Samsung mobile device. Find more about 'How to fix Bluetooth connection problems with your phone or tablet' with Samsung Support.

How to use Why is my phone slowing down and how can I speed it up?

Learn about a few things you can try when your Galaxy phone is slowing down.

How to use What is Smart Lock feature and how do I set it on?

FAQ for Samsung mobile devices. Find more about 'What is Smart Lock feature and how do I set it on?' with Samsung Support.

How to use How to remove unwanted objects from photos on your Galaxy phone

FAQ for Samsung mobile devices. Find more about 'How to remove unwanted objects from photos on your Galaxy phone' with Samsung Support.

How to use How to adjust the font size and style on your Galaxy phone

FAQ for Samsung mobile devices. Find more about 'How to adjust the font size and style on your Galaxy phone' with Samsung Support.

How to use How to protect your Galaxy phone from installing smishing, pharming, and spy apps

FAQ for Samsung mobile devices. Find more about 'How to protect your Galaxy phone from installing smishing, pharming, and spy apps' with Samsung Support.

How to use How to use the TalkBack feature

FAQ for Samsung mobile devices. Find more about 'How to use the TalkBack feature' with Samsung Support.

How to use How to activate the Always On Display feature on your Galaxy phone

FAQ for Samsung mobile devices. Find more about 'How to activate the Always On Display feature on your Galaxy phone' with Samsung Support.

How to use What to do when your phone heats up

FAQ for Samsung mobile devices. Find more about 'What to do when your phone heats up' with Samsung Support.

How to use Tips to make the most out of your Galaxy phone's battery

FAQ for Samsung mobile devices. Find more about 'Tips to make the most out of your Galaxy phone's battery' with Samsung Support.

How to use How to reduce eye strain by using Dark mode on your Galaxy phone

FAQ for Samsung mobile devices. Find more about 'How to reduce eye strain by using Dark mode on your Galaxy phone' with Samsung Support.

How to use How to customise Samsung Keyboard Background

FAQ for Samsung mobile device. Find more about 'How to customise Samsung Keyboard Background' with Samsung Support.

How to use Removing Location Data from Photos in the Gallery

FAQ for Samsung mobile devices. Find more about 'Removing Location Data from Photos in the Gallery' with Samsung Support.

How to use The GPS location on my smartphone is inaccurate. How do I fix it?

FAQ for Samsung mobile devices. Find more about 'The GPS location on my smartphone is inaccurate. How do I fix it?' with Samsung Support.

How to use My Samsung smartphone is not recognizing fingerprints. How do I fix it?

FAQ for Samsung mobile devices. Find more about 'My Samsung smartphone is not recognizing fingerprints. How do I fix it?' with Samsung Support.

How to use What does IPX8-rated water resistance mean for my Galaxy Z Fold3 or Galaxy Z Flip3?

FAQ for Samsung mobile devices. Find more about 'What does IPX8-rated water resistance mean for my Galaxy Z Fold3 or Galaxy Z Flip3?' with Samsung Support.

How to use How has durability improved with the Galaxy Z Fold3 or Galaxy Z Flip3?

FAQ for Samsung mobile devices. Find more about 'How has durability improved with the Galaxy Z Fold3 or Galaxy Z Flip3?' with Samsung Support.

How to use How to troubleshoot when the Samsung phone display is unexpectedly grayscale

FAQ for Samsung mobile devices. Find more about 'How to troubleshoot when the Samsung phone display is unexpectedly grayscale' with Samsung Support.

Battery What to do if your Samsung Galaxy device is not charging

FAQ for Samsung mobile. Find more about 'What to do when mobile device has problem with charging, turning on, or boot loop' with Samsung Support.

Software Upgrade How to update latest software for your Galaxy mobile device

FAQ for Samsung Mobile. Find more about 'How to update latest software for your Galaxy mobile device' with Samsung Support.

How to use Will device NFC work if equipped with LED cover?

FAQ for Samsung Mobile. Find more about Will device NFC work if equipped with LED cover with Samsung Support.

How to use How to use the Continue apps on other devices feature

FAQ for Samsung mobile device. Find more about 'How to use the Continue apps on other devices feature' with Samsung Support.

How to use How to use the Emoji feature on your Galaxy phone

FAQ for Samsung mobile devices. Find more about 'How to use the Emoji feature on your Galaxy phone' with Samsung Support.

How to use How to activate my location and change settings for location permissions

FAQ for Samsung mobile devices. Find more about 'How to activate my location and change settings for location permissions' with Samsung Support.

How to use How to clear the app cache and data on your Galaxy phone

FAQ for Samsung mobile devices. Find more about 'How to clear the app cache and data on your Galaxy phone' with Samsung Support.

How to use How to use and configure a Mobile Hotspot on your Galaxy phone

FAQ for Samsung mobile devices. Find more about 'How to use and configure a Mobile Hotspot on your Galaxy phone' with Samsung Support.

How to use How to perform a factory reset on your Galaxy phone

Find more about how to perform a factory reset on your Samsung Galaxy phone at Samsung Support. FAQ for Samsung mobile devices.

How to use How to enable or disable Mobile data on your Galaxy phone

FAQ for Samsung mobile devices. Find more about 'How to enable or disable Mobile data on your Galaxy phone' with Samsung Support.

How to use How to create a GIF image from photos on your Galaxy phone

FAQ for Samsung mobile devices. Find more about 'How to create a GIF image from photos on your Galaxy phone' with Samsung Support.

How to use How to create or remove a Google account on your Galaxy phone

FAQ for Samsung mobile devices. Find more about 'How to create or remove a Google account on your Galaxy phone' with Samsung Support.

Setting How to remove lock screen ads

FAQ for Samsung Mobile. Find more about 'How to remove lock screen ads' with Samsung Support.

Application How to fix apps keep crashing and freezing

FAQ for Samsung Mobile. Find more about 'How to fix apps keep crashing and freezing' with Samsung Support.

How to use Using Quick Share on my Galaxy Device

FAQ for Samsung mobile device. Find more about 'Using Quick Share on my Galaxy Device' with Samsung Support.

Bluetooth How to troubleshoot when Bluetooth headset audio is unstable

FAQ for Samsung Mobile. Find more about how to troubleshoot when bluetooth headset audio is unstable with Samsung Support.

Setting How do I delete all of my personal information from my device?

FAQ for Samsung Mobile. Find more about how do i delete all of my personal information from my device with Samsung Support.

Setting Remove accounts from your Galaxy phone or tablet

FAQ for Samsung Mobile. Find more about remove accounts from your Galaxy phone or tablet with Samsung Support.

SNS Poor picture quality when sharing pictures to Instagram

FAQ for Samsung Mobile. Find more about poor picture quality when sharing pictures to instagram with Samsung Support.

Call & Contacts What to do when your Galaxy device is unable to make or receive calls

FAQ for Samsung Mobile. Find more about what to do when your galaxy device is unable to make or receive calls with Samsung Support.

Network & WiFi What to do when calls disconnect or there’s no network signal on your Galaxy device

FAQ for Samsung Mobile. Find more about what to do when calls disconnect or there’s no network signal on your Galaxy device with Samsung Support.

Audio What to do when there is no sound in my wired headphones

FAQ for Samsung Mobile. Find more about what to do when there is no sound in my wired headphones with Samsung Support.

Setting The proximity sensor is not working properly

FAQ for Samsung Mobile. Find more about the proximity sensor is not working properly with Samsung Support.

Galaxy Apps How to use Diagnostics in the Samsung Members app on your Galaxy device

FAQ for Samsung Mobile. Find more about how to use diagnostics in the samsung members app on your galaxy device with Samsung Support.

How to use How to set up and use Samsung Pass on your Galaxy phone

FAQ for Samsung mobile device. Find more about 'How to set up and use Samsung Pass on your Galaxy phone' with Samsung Support.

How to use How to use the Do not disturb mode on your Galaxy phone

FAQ for Samsung mobile device. Find more about 'How to use the Do not disturb mode on your Galaxy phone' with Samsung Support.

How to use How to update apps from the Galaxy Store and Play Store on your Galaxy phone

FAQ for Samsung mobile device. Find more about 'How to update apps from the Galaxy Store and Play Store on your Galaxy phone' with Samsung Support.

How to use How to make calls and send messages on other Galaxy devices

FAQ for Samsung mobile device. Find more about 'How to make calls and send messages on other Galaxy devices' with Samsung Support.

How to use How to set the weather widget location on your Galaxy phone

FAQ for Samsung mobile device. Find more about 'How to set the weather widget location on your Galaxy phone' with Samsung Support.

How to use How to block certain incoming calls on your Galaxy phone

FAQ for Samsung mobile device. Find more about 'How to block certain incoming calls on your Galaxy phone' with Samsung Support.

How to use Tips for increasing the battery runtime of your Samsung smartwatch

FAQ for Samsung mobile device. Find more about 'Tips for increasing the battery runtime of your Samsung smartwatch' with Samsung Support.

How to use How to change themes and icons on your Galaxy phone

FAQ for Samsung mobile device. Find more about 'How to change themes and icons on your Galaxy phone' with Samsung Support.

How to use How to activate and use Game Launcher on your Galaxy phone

FAQ for Samsung mobile device. Find more about 'How to activate and use Game Launcher on your Galaxy phone' with Samsung Support.

How to use How to turn your Galaxy phone's screen auto rotation on and off

FAQ for Samsung mobile device. Find more about 'How to turn your Galaxy phone's screen auto rotation on and off ' with Samsung Support.

How to use How to prevent the overheating of your Galaxy device

FAQ for Samsung mobile. Find more about How to prevent the overheating of your Galaxy device with Samsung Support.

How to use There is a gap between the screen and frame of my device

FAQ for Samsung Mobile. Find more about the gap between the screen and frame of your device with Samsung Support.

How to use What to do when the keys on your Galaxy device stop working

FAQ for Samsung Mobile. Find more about what to do when the keys on your Galaxy device stop working with Samsung Support.

How to use How to troubleshoot Camera app errors

FAQ for Samsung Mobile. Find more about how to troubleshoot Camera app errors with Samsung Support.

Battery Issues with wireless charging

FAQ for Samsung Mobile. Find more about issues with wireless charging with Samsung Support

Setting My device displays a water drop icon and will not charge

FAQ for Samsung Mobile. Find more about my device displays a water drop icon and will not charge with Samsung Support.

How to use How to troubleshoot software update issues

FAQ for Samsung Mobile. Find more about how to troubleshoot software update issues with Samsung Support.

Network & WiFi How to troubleshoot Mobile data issues

FAQ for Samsung Mobile. Find out more about how to troubleshoot Mobile data issues with Samsung Support.

Galaxy Apps The display isn't working properly

FAQ for Samsung Mobile. Find more about what to do if the display isn't working properly with Samsung Support.

Backup & Restore How to troubleshoot when your device doesn't detect an SD card

FAQ for Samsung Mobile. Find out more about how to troubleshoot when your device doesn’t detect an SD card

How to use How to clean your Galaxy device

FAQ for Samsung Mobile. Find out more about how to clean your Galaxy device with Samsung Support.

How to use My device is shattered and there is a crack on my screen

FAQ for Samsung Mobile. Find more about what to do if your device is shattered or there is a crack on your screen with Samsung Support.

How to use Questions about ONE UI 4.0

FAQ for Samsung Mobile. Find more questions about ONE UI 4.0 with Samsung Support.

Battery Issues with wired charging

FAQ for Samsung Mobile. Find more about issues with wired charging with Samsung Support.

How to use How to reboot a frozen Galaxy device

FAQ for Samsung Mobile. Find more about how to reboot a frozen Galaxy device with Samsung Support.

How to use How to protect your Galaxy device from malware

FAQ for Samsung Mobile. Find more about how to protect your Galaxy device from malware with Samsung Support.

How to use I dropped my device in water

FAQ for Samsung Mobile. Find more about what to do if you drop your device in water with Samsung Support.

How to use What to do if my Galaxy phone camera does not focus on the subject?

FAQ for Samsung mobile device. Find more about 'What to do if my Galaxy phone camera does not focus on the subject?' with Samsung Support.

How to use How to change the screen mode or adjust the display color to your preference

FAQ for Samsung mobile device. Find more about 'How to change the screen mode or adjust the display color to your preference' with Samsung Support.

How to use What to do if the screen turns off while using the Galaxy phone?

FAQ for Samsung mobile device. Find more about 'What to do if the screen turns off while using the Galaxy phone?' with Samsung Support.

How to use What to do if your S Pen is often disconnected from your Galaxy phone

FAQ for Samsung mobile device. Find more about 'What to do if your S Pen is often disconnected from your Galaxy phone' with Samsung Support.

How to use What to do if your S Pen is not fully charged even though it is inserted into the S Pen slot for quite a long time

FAQ for Samsung mobile device. Find more about 'What to do if your S Pen is not fully charged even though it is inserted into the S Pen slot for quite a long time' with Samsung Support.

How to use How to find the S Pen Pro connected to your Galaxy Z Fold3 using SmartThings

FAQ for Samsung mobile device. Find more about 'How to find the S Pen Pro connected to your Galaxy Z Fold3 using SmartThings' with Samsung Support.

How to use How to set the display refresh rate on your Galaxy phone

FAQ for Samsung mobile. Find more about 'How to set the display refresh rate on your Galaxy phone' with Samsung Support.

How to use How to use the S22 Ultra S Pen and check its compatibility

FAQ for Mobile Devices. Find more about How to use the S22 S Pen and check its compatibility with Samsung Support.

How to use How to use AR Emoji Sticker

FAQ for Mobile devices. Find more about How to use AR Emoji Sticker with Samsung Support.

How to use What to do if your Touch Screen is not working properly

FAQ for Mobile Devices. Find more about What to do if your Touch Screen is not working properly with Samsung Support.

How to use What to do if your microphone or speaker is not working properly

FAQ for Mobile Devices. Find more about What to do if your microphone or speaker is not working properly with Samsung Support.

How to use How to make the most of Single Take with the Galaxy S22 AI Camera

FAQ for Mobile Devices. Find more about How to make the most of Single Take with the Galaxy S22 AI Camera with Samsung Support.

How to use What are the features of the Samsung clock?

FAQ for Mobile & Devices. Find more about What are the features of the Samsung clock with Samsung Support.

How to use How to play sound in both speakers and solve mute problems

FAQ for Mobile & Devices. Find more about How to play sound in both speakers and solve mute problems with Samsung Support.

How to use How to improve the vibration of your Galaxy S22 device

FAQ for mobile devices. Find more about How to Improve the Vibration of your Galaxy S22 Device.

How to use Know what the green dot at the top of your screen means

FAQ for Mobile Devices. Find out Know what the green dot at the top of your screen means with Samsung Support.

How to use How to use a second screen on your Tablet

FAQ for Mobile & Devices. Find more about How to use a second screen on your Tablet with Samsung Support.

How to use How to make the most out of Edge Panels

FAQ for Mobile Devices. Find more about How to make the most out of Edge Panels with Samsung Support.

How to use How to use Android Message on my Galaxy device

FAQ for Mobile Devices. Find more about How to use Android Message on my Galaxy device with Samsung Support.

How to use How to connect a Galaxy Watch to a smartphone

FAQ for Mobile Devices. Find more about How to connect a Galaxy Watch to a smartphone with Samsung Support.

How to use How to connect Galaxy Buds to other devices

Learn how to pair your Galaxy Buds with other devices.

How to use How to hide the navigation bar on Galaxy devices

FAQ for Mobile Devices. Find more about How to hide the navigation bar on Galaxy devices with Samsung Support.

How to use How to manage calls when multiple Bluetooth devices are connected

FAQ for Mobile Devices. Find more about How to manage calls when multiple Bluetooth devices are connected with Samsung Support.

How to use What is the foldable display and protective film on my smartphone?

FAQ for Mobile Devices. Find more about What is the foldable display and protective film on my smartphone with Samsung Support.

How to use What is the Galaxy Buds 360 audio feature?

FAQ for Mobile Devices. Find more about What is the Galaxy Buds 360 audio feature with Samsung Support.

How to use How to charge my Galaxy Buds

FAQ for Mobile Devices. Find more about How to charge my Galaxy Buds with Samsung Support.

How to use How do I change the display name of my Galaxy Buds?

FAQ for Mobile Devices. Find more about How do I change the display name of my Galaxy Buds with Samsung Support.

How to use How can I make a payment with my Galaxy Watch?

FAQ for Mobile Devices. Find more about How can I make a payment with my Galaxy Watch with Samsung Support.

How to use How can I see the navigation bar on my Galaxy device?

FAQ for Mobile Devices. Find more about How can I see the navigation bar on my Galaxy device with Samsung Support.

How to use What is the Device care feature in Galaxy smartphones?

FAQ for Mobile Devices. Find more about What is the Device care feature in Galaxy smartphones with Samsung support.

How to use How to solve S Pen connection issues

FAQ for Mobile Devices. Find more about How to solve S Pen connection issues with Samsung Support.

How to use How can I find my watch and Buds using Galaxy Wearable?

FAQ for Mobile Devices. Find more about How can I find my watch and Buds using Galaxy Wearable with Samsung support.

How to use How to use Always On Display

FAQ for Mobile Devices. Find more about How to use Always On Display with Samsung Support.

How to use How to use Samsung DeX on the Galaxy S22

FAQ for Mobile Devices. Find more about How to use Samsung DeX on the Galaxy S22 with Samsung Support.

How to use What is Power saving mode on my Galaxy phone?

FAQ for Mobile Devices. Find more about What is Power saving mode on my Galaxy phone with Samsung Support.

How to use How to use Samsung Members Diagnostics

FAQ for Mobile Devices. Find more about How to use Samsung Members Diagnostics with Samsung Support.

How to use How to use Scroll Capture on a Galaxy smartphone

FAQ for Mobile Devices. Find more about How to use Scroll Capture on a Galaxy smartphone with Samsung Support.

How to use What is the Secure Folder and how can I use it?

FAQ for Mobile Devices. Find more about What is the Secure Folder and how can I use it with Samsung Support.

How to use How to use the Galaxy Z Fold4 Taskbar

FAQ for Mobile Devices. Find more about How to use the Galaxy Z Fold4 Taskbar with Samsung Support.

How to use What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4?

FAQ for Mobile Devices. Find more about What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.

How to use What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?

FAQ for Mobile Devices. Find more about What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.

How to use How to use S Pen Pro on my Galaxy Z Fold4

FAQ for Mobile Devices. Find more about How to use S Pen Pro on my Galaxy Z Fold4 with Samsung Support.

How to use How to attach the protective film to the Galaxy Z Fold4

FAQ for Mobile Devices. Find more about How to attach the protective film to the Galaxy Z Fold4 with Samsung Support.

How to use Safety precautions when using a Galaxy device

FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.

How to use How to automatically refresh the Samsung Galaxy weather widget through movement

FAQ for Mobile Devices. Find more about How to automatically refresh the Samsung Galaxy weather widget through movement with Samsung Support.

How to use How to use Galaxy device in an emergency to contact emergency contacts and view important medical information

FAQ for Mobile Devices. Find more about How to use Galaxy device in an emergency to contact emergency contacts and view important medical information with Samsung Support.

How to use How to change the language settings of each app in your Galaxy device

FAQ for Mobile Devices. Find more about How to change the language settings of each app in your Galaxy device with Samsung Support.

How to use How to select and view only the albums you want to see in Galaxy gallery

FAQ for Mobile Devices. Find more about How to select and view only the albums you want to see in Galaxy gallery with Samsung Support.

How to use How to connect your Galaxy device to other devices using Connected Devices

FAQ for Mobile Devices. Find more about How to connect your Galaxy device to other devices using Connected Devices with Samsung Support.

How to use How to use your Galaxy camera to add and edit a watermark for your photos

FAQ for Mobile Devices. Find more about How to use your Galaxy camera to add and edit a watermark for your photos with Samsung Support.

Call & Contacts How to turn off Emergency SOS function

FAQ for Mobile Devices. Find more about How to turn off Emergency SOS function with Samsung Support. 

Setting How to add or remove buttons from quick setting panel

FAQ for Mobile Devices. Find more about How to add or remove buttons from Quick Setting panel with Samsung Support. 

Setting How to find and remove duplicate files on your Galaxy device

FAQ for Mobile Devices. Find more about How to find and remove duplicate files on your Galaxy device with Samsung Support.

How to use How to use Samsung Video editor

FAQ for Mobile Devices. Find more about How to use Samsung Video editor with Samsung Support. 

Setting How to solve screenshot errors on devices with Android 13 OS

FAQ for Mobile Devices. Find out How to solve screenshot errors on devices with Android 13 OS with Samsung Support.

How to use How to record, edit and share videos in 8K with your Galaxy device

FAQ for Mobile Devices. Find more about How to record, edit and share videos in 8K with your Galaxy device with Samsung Support. 

Network & WiFi Network carriers that support 5G for Samsung Galaxy devices

With the power of 5G, enjoy lightning-fast speeds, reduced latency, and seamless connectivity. Discover if your area is covered by a 5G network.

How to use Use two hands with your Samsung Galaxy devices for maximum productivity

Using two hands to navigate your Galaxy devices will increase your productivity throughout the day.

Troubleshoot NFC issues on Galaxy devices

NFC technology enables faster and more convenient in-person payments on Samsung Galaxy devices. If you encounter any issues with its functionality, there are steps you can take to troubleshoot the problem.

Network & WiFi How to run eSIM self-diagnostics for the Galaxy Watch series

If you're having trouble with the eSIM on your Galaxy watch, there are several possible solutions you can try at home.

How to use Navigate your Galaxy phone and Galaxy tablet using Multi control

Multi control lets you connect your Galaxy tablet to your Galaxy phone for convenient multitasking capabilities!

Hardware Frequently asked questions regarding the Galaxy Z Flip5 and Fold5 hinge technology

Use this guide to understand how the new Flex hinge technology in Galaxy Z Flip5 and Fold5 works.

Power Causes and solutions for when your Samsung Galaxy device gets warm

If you are unsure as to why your Samsung Galaxy device is giving off heat, we may be able to help identify a cause and a solution.

Application Galaxy device slows down, freezes, or displays ads after installing third-party apps

The Device care feature on your Galaxy device can be used to track down unwanted apps that may be causing ads or other issues.

Camera How to take a selfie with the Samsung Galaxy Z Flip5 FlexCam

Use this guide to learn how Samsung’s Galaxy Z Flip5 FlexCam enables users to effortlessly take selfies.

Camera Tips for taking clear close-up photos with Galaxy phones

Use the tips in this guide to achieve clear photos when using your Samsung Galaxy S23 series, Galaxy Z Fold5, and Galaxy Z Flip5 phones.

How to use How to clean your Samsung Galaxy device

Considering how dirt and germs accumulate on the devices we use every day, it is wise to learn how to clean your Samsung Galaxy device.

Software Upgrade Simplified app names in Galaxy One UI 6

Discover the streamlined experience of Samsung Galaxy One UI 6.0, where app names are simplified for enhanced usability. Explore Samsung's latest user interface updates, making your Android device even more user-friendly.

How to use Protect your Galaxy device with the Auto Blocker feature

A guide to discover effective strategies to safeguard your Samsung device with Auto Blocker. Learn how to prevent installing unauthorised apps, secure your device against malicious activity and enhance privacy and security.

Hardware Third-party products causing paint to peel off Galaxy devices

Use this guide to discover how third-party products can cause cosmetic damage to your Samsung Galaxy device.

Call & Contacts eSIM Contact saving function support discontinued

Learn how the discontinuation of the eSIM Contact saving function will affect where you store your contacts’ information.

Galaxy Apps Use the Samsung Find app to share your location with your friends, child, family, and other contacts

Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.

Galaxy Apps Use the Samsung Find app to locate a lost device

Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.

Galaxy Apps Features of the Samsung Find app

Discover the various features of the Samsung Find app.

How to use How to set Generative wallpaper on Galaxy devices

Learn how to use generative wallpaper on the Galaxy S24.

Multimedia How to use Quick Share to share a file between phones

Learn how to use the Quick Share feature on your Galaxy S24.

Camera Enhanced zoom and Nightography on Galaxy devices

Discover the latest improvements in the enhanced zoom and nightography features included on the S24.

Network & WiFi Samsung Galaxy device's GPS signal is lost

Discover the causes of a lost GPS signal on a Galaxy device.

Audio How to use hearing aids with Samsung Galaxy devices

Discover how to use your hearing aids with your Galaxy device as well as how to use your device’s hearing enhancements features.

Lock Unlock Your Samsung Galaxy with a previous screen lock method

Discover how to unlock your Galaxy device with a previous screen lock method when you’ve forgotten your current PIN, password, or pattern.

Hardware Solid foreign object and water resistance rating (IP ratings) guide

Discover the features and meanings behind Ingress Protection (IP) ratings, which indicate a product's resistance to dust and water, helping you make informed decisions.

Network & WiFi What to do if you have a poor signal and cannot make calls on your Samsung Galaxy device

Learn some simple solutions for when your Galaxy device has a poor signal.

Galaxy Apps View your step count in Samsung Health

Learn to use Galaxy devices to track your step count in the Samsung Health app.

Software Upgrade How to update your Samsung Galaxy phone or tablet

Learn how to keep your Galaxy phone or tablet up-to-date.

Setting About the updated Edge Panel and accessing the Smart select feature

Discover how the redesigned Edge Panel has made accessing the Smart select feature more convenient.

Audio Sounds, vibrations, and notifications on your Samsung Galaxy devices

Personalise sounds, vibrations, and notification settings on your Samsung Galaxy devices to enhance your user experience.

Battery How to set the display of charging information on your Samsung Galaxy device

Learn how to customise the display of charging notifications.

How to use How to locate the digital User guide on your device

Learn how to locate your Galaxy device’s digital user manual on your device.

Audio Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications

Learn some troubleshooting solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications.

Power What to do if your Samsung Galaxy device turns off unexpectedly

If your Galaxy device turns off suddenly, this guide offers troubleshooting steps to identify the cause and solutions to ensure that it stays powered on when you need it.

How to use How to pair a Galaxy Watch with your Samsung Galaxy device

Learn how to connect your Galaxy Watch to your Samsung Galaxy device with this step-by-step guide.

Power How to use the Wireless power sharing feature on your Galaxy Device

Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.

Setting How to use your Galaxy phone or Watch to manage notifications on your wearable device

Learn how to use your Galaxy phone and Galaxy Watch to enable and disable notifications on your wearable device.

How to use How to fix the “No SIM Card Detected” error on Samsung Galaxy devices

Learn how to fix the 'No SIM Card Detected' error on your Galaxy phone with this guide to resolve SIM card issues.

How to use What to do if your Samsung Galaxy device is not responding to S Pen Air actions

Learn how to troubleshoot your Galaxy device if S Pen air actions are not responding.

Audio Troubleshooting speaker and sound issues on a Samsung Galaxy device

Learn how to troubleshoot and fix speaker and sound issues on your Samsung Galaxy device.

How to use How to use the Galaxy Avatar feature on your Samsung Galaxy S25

Learn how to use the Galaxy Avatar feature on your Samsung Galaxy device to create and personalise your digital avatar.

How to use Changes to the Home screen on the Samsung Galaxy S25

Explore the Samsung Galaxy S25 with improved Home Screen layouts, landscape mode, widget labels, enlarged folders, and enhanced customisation for Galaxy devices.

Lock Brief widgets on your Samsung Galaxy S25 Lock screen

Learn how to customise the Brief widgets on your Samsung Galaxy Lock screen.

How to use Guide to Apps screen changes on the Samsung Galaxy S25

Discover the Apps screen changes on the Samsung Galaxy S25, including improved search bar placement, vertical scrolling for alphabetical sorting, and enhanced one-handed usability.

Call & Contacts How to set up Call settings on Android phone

How-to Guide for Samsung Mobile Device. Find more about How to set up Call settings on Android phone with Samsung Support.

How to use Use the informative Cover screen on the Galaxy Z Flip3 5G

FAQ for Samsung Mobile. Find more about use the informative Cover screen on the Galaxy Z Flip3 5G with Samsung Support.

How to use What to do when your Galaxy S21 Ultra does not recognize s pen input on certain screen areas?

FAQ for Samsung mobile. Find more about 'What to do when your Galaxy S21 Ultra does not recognize s pen input on certain screen areas' with Samsung Support.

Hardware Make sure that the protective vinyl on your new Galaxy phone is completely removed

Find more about 'Make sure that the protective vinyl on your new Galaxy phone is completely removed' with Samsung Support.

How to use What's new in ONE UI 4.0?

FAQ for Samsung Mobile. Find more about what’s new in ONE UI 4.0 with Samsung Support.

How to use How can I take a screenshot on my Galaxy Watch?

FAQ for Mobile Devices. Find more about How can I take a screenshot on my Galaxy Watch with Samsung Support.

How to use How to improve the Galaxy Z Flip4 battery life

FAQ for Mobile Devices. Find more about How to improve the Galaxy Z Flip4 battery life with Samsung Support.

How to use What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?

FAQ for Mobile Devices. Find more about What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.

How to use What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?

FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4 with Samsung Support.

How to use What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?

FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4 with Samsung Support.

Backup & Restore How I can backup/recover data if I may lose the device or device data is corrupted/lost?

Find more about 'How do I backup and restore data on my Galaxy device?' with Samsung Support.

Application Does Samsung Notes support a PC program?

Explore useful information about your Mobile, TV & AV, Home Appliance and other Samsung products or apps/solutions with the Support page at Samsung New Zealand!

Setting How do I find the user manual and basic how to tips for my device?

Explore useful information about your Mobile, TV & AV, Home Appliance and other Samsung products or apps/solutions with the Support page at Samsung New Zealand!

Backup & Restore How to use Samsung Smart Switch to transfer the data between two Samsung devices

How to use Samsung Smart Switch to transfer the data between two Samsung devices

How to use The card image I see in Samsung Pay does not match my physical card. Why?

Explore useful information about your Mobile, TV & AV, Home Appliance and other Samsung products or apps/solutions with the Support page at Samsung New Zealand!

Setting How do I enable predictive text on my phone?

Find more about 'How can I personalise and turn predictive text on and off on my Samsung Galaxy device?' with Samsung Support.

How to use Secure Folder > What is Secure folder?

Explore how to use Secure Folder to protect your private contents/apps on your Samsung mobile device & get your product support at Samsung New Zealand with FAQs!

How to use Secure Folder > How to create Secure Folder?

Explore how to use Secure Folder to protect your private contents/apps on your Samsung mobile device & get your product support at Samsung New Zealand with FAQs!

Application Smart Switch in Samsung Galaxy S3

Smart Switch in Samsung Galaxy S3

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