Galaxy Battery

Galaxy’s High-quality,
High-performance Battery

Every Samsung mobile device is equipped with a high-quality, high-performance battery to strengthen your Galaxy experience.
Learn how to get the most from your battery and receive personalised care through our 24/7 Customer Support Centre.

View of Galaxy device and charging progress icon. View of Galaxy device and charging progress icon.

Understand
Your Battery

Lightweight Lithium-ion Battery

Galaxy showcases an integrated state-of-the-art Lithium-ion (Li-ion) battery that is both lightweight and long-lasting.
Learn more about battery life and proper use to maximise your battery’s performance.

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View of Galaxy device with charging cable inserted. View of Galaxy device with charging cable inserted.

Battery Care & Maintenance

Long-lasting Battery Care

While all rechargeable batteries have limited lifespans, you can learn about proper battery use and care to ensure their safety and efficiency.

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View of person taking a photograph of the Eiffel tower. View of person taking a photograph of the Eiffel tower.

Usage Time
Optimisation

Stress-free Mobile Life

Battery performance may be affected by factors
such as usage patterns and environments.
Discover various ways to improve your battery performance so you can enjoy your mobile life without interruption.

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View of Galaxy watch, Buds and Smartphone charging together on wireless charger. View of Galaxy watch, Buds and Smartphone charging together on wireless charger.

Charging TIPS

Try this out if your phone isn't charging properly!

In a world where everything is connected through smartphones, batteries play a central role in keeping us together.
To prevent any disruptions to your Galaxy experience, here are some tips on troubleshooting charging issues.

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View of two people holding a Galaxy smartphone and wearing a Galaxy Watch. View of two people holding a Galaxy smartphone and wearing a Galaxy Watch.

Warranty and Service

Convenient Customer Support

Live a more convenient and comfortable mobile life — receive the help you need whenever, wherever and however you choose.

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Contact Info

Online

There are a number of different ways of contacting us via Live Chat, Email and more
Chat Now Learn more

Call

For general enquires and technical support:
0800 726 786
8am - 8pm, Monday - Sunday

For Deaf and hard of hearing, you can call using the Relay Service:
TTY: 0800 4 713 713
Voice: 0800 4 715 715
Relay Service Learn More

Face to face Support

Whether your product is in warranty or out of warranty, we're here to help.
Find a support centre Book a repair
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Samsung Online Store

Shop online for the latest Samsung smartphones, tablets, wearables and accessories.
Samsung online store

Samsung Members

Set up, manage and optimise your device with the all-in-one app that offers customer care access as well as special privileges and promotional updates.
Community Download Now

Mobile Phone & Tablet Repair

Book a repair for your screen damaged mobile and send via courier
Book a repair Screen repair price list

Apps & Services Customer Support

Samsung Rewards : 0800 726 786
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