Galaxy’s High-quality,
High-performance Battery
Every Samsung mobile device is equipped with a high-quality, high-performance battery to strengthen your Galaxy experience.
Learn how to get the most from your battery and receive personalised care through our 24/7 Customer Support Centre.
Understand
Your Battery
Lightweight Lithium-ion Battery
Galaxy showcases an integrated state-of-the-art Lithium-ion (Li-ion) battery that is both lightweight and long-lasting.
Learn more about battery life and proper use to maximise your battery’s performance.
Battery Care & Maintenance
Long-lasting Battery Care
While all rechargeable batteries have limited lifespans, you can learn about proper battery use and care to ensure their safety and efficiency.
Usage Time
Optimisation
Stress-free Mobile Life
Battery performance may be affected by factors
such as usage patterns and environments.
Discover various ways to improve your battery performance so you can enjoy your mobile life without interruption.
Charging TIPS
Try this out if your phone isn't charging properly!
In a world where everything is connected through smartphones, batteries play a central role in keeping us together.
To prevent any disruptions to your Galaxy experience, here are some tips on troubleshooting charging issues.
Warranty and Service
Convenient Customer Support
Live a more convenient and comfortable mobile life — receive the help you need whenever, wherever and however you choose.
Contact Info
Online
Call
8am - 8pm, Monday - Sunday
0800 726 786
For Deaf and hard of hearing, you can call using the Relay Service:
TTY: 0800 4 713 713
Voice: 0800 4 715 715
Face to face Support
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Samsung Online Store
Samsung Members
Mobile Phone & Tablet Repair
Apps & Services Customer Support
Samsung Rewards : 0800 726 786