How can I cancel my order on the Samsung Online Store?

You may cancel an order on the Samsung Online Store while the order cancel button is available, log in to your Samsung Account and navigate to the below:

My Orders > Track my order > Click on the 'Cancel' button

If your order can no longer be cancelled, Please contact our Customer Service team via email estorenz@samsung.com or live chat support.

Please note that package products can only be cancelled altogether, partial cancellation is not possible.

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