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It’s easy to claim your Custom
Resene Bespoke Panel Set from Samsung

To claim your Custom Resene Bespoke Panel Set, claimants must:

Step 1: Purchase an eligible Samsung Bespoke refrigerator from a Participating Retailer during the 20th November 2024 – 11th February 2025.

Step 2: Take a photo of the receipt you received of your new Samsung Bespoke Refrigerator.

Step 3: Take a photo of the serial number of your new Samsung Bespoke Refrigerator.

Step 4: Email nzpromotions@samsung.com with the following details, along with the photos of store receipt and serial number by 11th May 2025.


• Full name
• Phone number
• Store & Branch
• SKU Purchased
• Date of Purchase
• Serial number



Samsung will not be held responsible for, and shall have no obligation to fulfil late claims.

Step 5: Check your email for a confirmation of your claim. A redemption code will be sent to your email once the purchase is validated. If you have emailed through your claim before the 11th February 2025 without a serial number, once you receive your products, you must complete your claim by emailing through your serial number and redeem the $1 Resene panels by 11th May 2025.

For purchases made during the Q3 promotion period (28 August 2024 to 24 September 2024), you remain eligible to claim and redeem the $1 Resene panels until 24 December 2024 by emailing all the required information to nzpromotions@samsung.com. If you submitted your claim before 24 September 2024 without a serial number, you must email your serial number to nzpromotions@samsung.com after receiving your product to complete your claim and redeem the $1 Resene panels by 24 December 2024. Samsung will not be held responsible for, and shall have no obligation to fulfil late claims.

Step 6: Visit pages below to redeem your $1 Resene Panels. Select the correct customisable Bespoke Panel

$1 Resene Panels for refrigerator SRFX9450N/SRFX9500N

$1 Resene Panels for refrigerator SRFX9400BG/SRFX9550N

*Via redemption. The claimants must purchase one of the eligible products between 20th November 2024 - 11th February 2025. All claims must be registered by 11th February 2025. Samsung will not be held responsible for, and shall have no obligation to fulfil late claims. Full T&Cs.