Galaxy Battery

Galaxy’s High-quality,
High-performance Battery

Every Samsung mobile device is equipped with a high-quality, high-performance battery to strengthen your Galaxy experience.
Learn how to get the most from your battery and receive personalised care through our 24/7 Customer Support Centre.

View of group of people looking at Galaxy device. View of group of people looking at Galaxy device.
View of Galaxy device and charging progress icon. View of Galaxy device and charging progress icon.

Understand
Your Battery

Lightweight Lithium-ion Battery

Galaxy showcases an integrated state-of-the-art
Lithium-ion (Li-ion) battery that is both lightweight and long-lasting.
Learn more about battery life and proper use to maximise your battery’s performance.

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View of Galaxy device with charging cable inserted. View of Galaxy device with charging cable inserted.

Battery Care & Maintenance

Long-lasting Battery Care

While all rechargeable batteries have limited lifespans, you can learn about proper battery use and care to ensure their safety and efficiency.

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View of person taking a photograph of the Eiffel tower. View of person taking a photograph of the Eiffel tower.

Usage Time
Optimisation

Stress-free Mobile Life

Battery performance may be affected by factors such as usage patterns and environments.
Discover various ways to improve your battery performance so you can enjoy your mobile life without interruption.

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View of Galaxy watch, Buds and Smartphone charging(95%) together on wireless charger. View of Galaxy watch, Buds and Smartphone charging(95%) together on wireless charger.

Charging TIPS

Try this out if your phone isn't charging properly!

In a world where everything is connected through smartphones, batteries play a central role in keeping us together.
To prevent any disruptions to your Galaxy experience, here are some tips on troubleshooting charging issues.

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View of two people holding a Galaxy smartphone and wearing a Galaxy Watch. View of two people holding a Galaxy smartphone and wearing a Galaxy Watch.

Warranty and Service

Convenient Customer Support

Live a more convenient and comfortable mobile life — receive the help you need whenever, wherever and however you choose.

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Online

Live Chat
Monday to Sunday (Including Public Holidays)
Open 24 hours
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Face to face Support

Whether your product is in warranty or out of warranty, we're here to help
Find a support centre Pick up and Delivery Repair Service

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Speak to our dedicated team of experts
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Sign Language Support

Mon - Sat 10am-7pm
Close on Sun & Public Holiday
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Samsung Official Online Store

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Samsung Members
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Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.
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Smart Tips

Get the very best out of your Samsung product.
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Apps & Services Customer Support

Product and App support
9am to 6pm daily
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