How do I exchange or replace an item?

While we do not offer exchanges or replacements, if the product is incorrect, damaged or defective, you can return the item within 7 working days. You may contact our Samsung Support team at 1800-22-8899 (24 Hours / 7 days a week) or email us at my_shop@samsung.com for assistance.

Is this content helpful?

Thank you. Glad we were able to help. Your feedback helps us provide better support.