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Frequently Asked Questions
Can I share contacts and photos to an iPhone?
Whether with iOS devices or PCs, Quick Share enables you to transfer easily files, data and content.
For more on Quick Share, visit here: https://www.samsung.com/mn/apps/quick-share/ 13
How do I transfer apps and data from an iPhone to Android?
Samsung Smart Switch can backs up and restores photos, videos, contacts, apps, calendar schedules, and quickly and easily. Transfers can also be completed without a cable through a wireless connection. Open Smart Switch Mobile in “Settings” on the receiving Galaxy device or download the Smart Switch Mobile app from the Galaxy Store. For wireless transfers, download Smart Switch for iOS from the App Store on your iPhone or iPad. Contacts, gallery, videos, calendars and reminders can be transferred wirelessly from an iOS device.
How do Galaxy’s security and privacy features keep you safe?
Samsung Knox checks the operating system by monitoring potential threats. A security platform with hardware-based security features, Samsung Knox is pre-installed in Samsung mobile devices, including tablets and wearables in addition to smartphones. Knox Vault physically isolates PINs, passwords and other private info so hackers can’t gain access. From banking to photos and messages, all your info are securely encrypted. Also, with Security and Privacy, get an at-a-glance view of the apps trying to access your information, then personalise your settings. With Galaxy AI, you can choose to process data for AI services only on device, and prevent them to access AI on server(cloud).
How are the camera and gaming specs of Samsung Galaxy smartphones?
Among Galaxy Smartphones, Galaxy S24 Ultra is topped with noise reduction and accurate colours, in addition to our highest smartphone megapixel of 200MP. With Galaxy AI, night mode images are produced better on Galaxy S24 Ultra, as well as its lenses featuring 10M 3x telephoto, 50MP 5x telephoto, 12MP ultrawide and 12MP selfie camera functions. Even after taking the photo, the editing process gets a boost from Galaxy's AI features. With Generative AI, filling backgrounds and removing or rearranging objects is simple, no skills required.
How is the battery life of Samsung Galaxy smartphones?
The latest model of the Galaxy S series, Galaxy S24 Ultra, has the largest battery capacity of all Galaxy smartphones. Galaxy S24 Ultra's 5000mAh (typical) battery has long life that can watch videos for up to 30 hours or play music for up to 95 hours. The next-generation AP with enhanced engineering for battery time and efficiency supports the long-lasting battery life of Samsung Galaxy smartphones and enables fast, efficient processing.
- All specifications and descriptions provided herein may be different from the actual specifications and descriptions for the product. Samsung reserves the right to make changes to this document and the product described herein, at anytime, without obligation on Samsung to provide notification of such change. All functionality, features, specifications, GUI and other product information provided in this document including, but not limited to, the benefits, design, pricing, components, performance, availability and capabilities of the product are subject to change without notice or obligation. The contents within the screen are simulated images and are for demonstration purposes only.
- Not all spec and features are available in all Galaxy devices. Detail spec and feature information for specific product are available each Galaxy products' information page.
- Samsung Account login may be required to use certain Samsung AI features.
- Samsung does not make any promises, assurances or guarantees as to the accuracy, completeness or reliability of the output provided by AI features.
- Availability of Galaxy AI features may vary depending on the region/country, OS/One UI version, device model, and phone carrier.
- Galaxy AI features will be provided for free until the end of 2025 on supported Samsung Galaxy devices. Different terms may apply for AI features provided by third parties.
- Galaxy AI service may be limited for minors in certain regions with age restrictions over AI usage.
- Launched products, supported features, etc. may vary by region.
- Image simulated. Availability of colors, sizes, models, and watch bands may vary by country or carrier.
- Galaxy Z Fold6, Galaxy Z Flip6, Galaxy Watch Ultra, Galaxy Watch7 and Galaxy Buds3 Pro sold separately.
- Subject to trade-in eligibility. Stated trade in value is the estimated maximum value of trading in eligible iphone XX via this site. Values may vary by model and condition. Check terms and conditions for more details.
- Wired transfers from Android™ devices require the receiving device to have Android™ 4.3 or later and the sending device to have Android 4.3™ or later. Transfers can also be completed without a cable through a wireless connection. For wireless connections, the receiving device must have Android™ 4.0 or later and the sending device must have Android™ 4.0 or later. Open Smart Switch Mobile in “Settings” on the receiving Galaxy device or download the Smart Switch Mobile app from the Galaxy Store. Data, content and apps available for transfer may vary by transmission method.
- Wired transfers from iOS require the receiving device to have Android™ 4.3 or later and the sending device to have iOS 5 or later. Transfers can also be completed without a cable through a wireless connection or iCloud. For wireless connections, the receiving device must have Android™ 4.0 or later and the sending device must have iOS 12 or later. iCloud transfers require the receiving device to have Android™ 4.0 or later and the sending device to have iOS 5 or later. Open Smart Switch Mobile in “Settings” on the receiving Galaxy device or download the Smart Switch Mobile app from the Galaxy Store. For wireless transfers, download Smart Switch for iOS from the App Store on your iPhone or iPad. Data, content and apps available for transfer may vary by transmission method. Contacts, gallery, videos, calendars and reminders can be transferred wirelessly from an iOS device.
- When moving numerous data sets simultaneously with Smart Switch, it is recommended to use a wired connection for maximum efficiency.
- Results may vary depending on light condition and/or shooting conditions including multiple subjects, being out of focus or moving subjects.
- Optical quality zoom is enabled by the Adaptive Pixel sensor.
- Results may vary depending on light condition and/or shooting conditions including multiple subjects, being out of focus or moving subjects. AI Zoom is applied to distances between digital zoom lengths. Accuracy of results is not guaranteed.
- Generative Edit feature for Photo Assist requires a network connection and Samsung Account login. Editing with Generative Edit may result in a resized photo up to 12MP. A visible watermark is overlaid on the image output upon saving in order to indicate that the image is generated by AI. The accuracy and reliability of the generated output is not guaranteed.
- Arena Breakout ⓒ Proxima Beta Pte. Limited. All Rights Reserved. All other trademarks, logos, and copyrights are property of their respective owners. Available for purchase in Samsung Galaxy Store and other app stores in select countries.
- Limited to Samsung smartphones. Actual performance will depend on user environment, conditions and pre-installed software and applications.
- Color availability may vary depending on country or carrier.
- Online exclusive colors only available on Samsung.com.
- Available on devices with One UI 2.1 or above and Android OS 10 (Q OS) version or higher installed. Supported PCs include Galaxy Books, including Qualcomm-based PCs released in 2020 or later, and Windows PCs from other manufacturers with Intel Bluetooth/Wi-Fi drivers (OS: Windows 10 2004 version or higher, Bluetooth driver: Intel version 22.50.02 or higher, Wi-Fi driver: Intel version 22.50.07 or higher). Bluetooth and Wi-Fi connection are required for Quick Share. The number of devices Quick Share can share to at the same time may vary depending on the Wi-Fi chip hardware of the sharing device. Actual speed may vary depending on device, network condition and user environment. Quick Share to the compatible iOS and Android devices available by sending shared link: individual files shared cannot exceed 10GB (for a total of 10GB per day) and link will expire after two days; Sender's device requires a Samsung account, and both sender and receiver devices require Internet connection.