SM-J400F/DS

FAQ for Mobile Devices. Find more about How to use Galaxy device in an emergency to contact emergency contacts and view important medical information with Samsung Support.

Others How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch

FAQ for Mobile Devices. Find more about How to transfer data from an iPhone or iPad to a new Galaxy deice with Smart Switch

Others Galaxy eSIM and supported network carriers

FAQ for Mobile Devices. Find more about Galaxy eSIM and supported networks with Samsung Support.

Others Professional Photography with Galaxy Expert RAW App

FAQ for Mobile Devices. Find more about Professional Photography with Galaxy Expert RAW App with Samsung Support.

Others Galaxy Phone Water Resistance

FAQ for Mobile Devices. Find more about Galaxy phone water resistance with Samsung Support.

Call & Contacts How to turn off Emergency SOS function

FAQ for Mobile Devices. Find more about How to turn off Emergency SOS function with Samsung Support.

Others How to use the Circle to Search feature on Galaxy devices

Discover the new Circle to Search feature on the recently released S24.

Settings What is the specification of the cameras in the new Galaxy S24 Series?

what is the specification of the cameras in the new galaxy s24 series

Others does the s24 ultra the s pen support water and dust resistance can the s pen be charged and used when slightly wet

does the s24 ultra the s pen support water and dust resistance can the s pen be charged and used when slightly wet

Others Galaxy AI languages & usage guide

FAQ for Galaxy AI languages & usage guide

Audio Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications

Learn some troubleshooting solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications.

Camera How to fix camera issues with error “Warning Camera failed”

FAQ to learn how to fix camera issues with error “Warning Camera failed”.

Network & WiFi How to set up the APN and reset it on Samsung phones?

How to Guide for Samsung Mobile Phone. Find more about 'Smart Phone: How to setup the APN and how to reset it?' with Samsung Support.

Network & WiFi Smart Phone: How to check Signal Strength?

How to Guide for Samsung Mobile Phone. Find more about 'Smart Phone: How to check Signal Strength?' with Samsung Support.

Others Pairing a Bluetooth device to my Samsung Phone

Pairing a Bluetooth device to my Samsung Phone

Application How to redeem free storage of OneDrive?

How to Guide for Samsung Mobile Phone. Find more about 'How to redeem free storage of OneDrive?' with Samsung Support.

Others How to update software

FAQ for Samsung Mobile. Find more about how to update software with Samsung Support.

Others How to ensure optimum charging

FAQ for Samsung Mobile. Find more about how to ensure optimum charging with Samsung Support.

Others How to optimize your smartphone’s performance and avoid heating

FAQ for Samsung Mobile. Find more about how to optimize your smartphone’s performance and avoid heating with Samsung Support.

Others How to optimize network connectivity

FAQ for Samsung Mobile. Find more about how to optimize network connectivity with Samsung Support.

Others How to optimize charging of your Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to optimize charging of your Galaxy smartphone with Samsung Support.

Others Get complete diagnostic support for your smartphone on the Samsung Members app

FAQ for Samsung Mobile. Find more about Get complete diagnostic support for your smartphone on the Samsung Members app with Samsung Support.

Others What is this Proximity Sensor on your Samsung smartphone

FAQ for Samsung Mobile. Find more about what is this Proximity Sensor on your Samsung smartphone with Samsung Support.

Others How to take screenshots using the edge panel of your Samsung smartphone

FAQ for Samsung Mobile. Find more about how to take screenshots using the edge panel of your Samsung smartphone with Samsung Support.

Others How to take screenshots using the side keys of your Samsung smartphone

FAQ for Samsung Mobile. Find more about how to take screenshots using the side keys of your Samsung smartphone with Samsung Support.

Others How to take screenshots with a ‘palm swipe’ on your Samsung smartphone

FAQ for Samsung Mobile. Find more about how to take screenshots with a ‘palm swipe’ on your Samsung smartphone with Samsung Support.

Others How to backup and restore contacts on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to backup and restore contacts on your Samsung Galaxy smartphone with Samsung Support.

Others How to enable and disable app notifications on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to enable and disable app notifications on your Samsung Galaxy smartphone with Samsung Support.

Others How to force reboot your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to force reboot your Samsung Galaxy smartphone with Samsung Support.

Others How to use the ‘call recording’ feature on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to use the ‘call recording’ feature on your Samsung Galaxy smartphone with Samsung Support.

Others How to set a custom ringtone for a contact on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to set a custom ringtone for a contact on your samsung galaxy smartphone with Samsung Support.

Others How to block and unblock contacts on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to block and unblock contacts on your Samsung Galaxy smartphone with Samsung Support.

Others How to check for and schedule software updates on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to check for and schedule software updates on your Samsung Galaxy smartphone with Samsung Support.

Others How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone with Samsung Support.

Others How to import and export contacts on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to import and export contacts on your Samsung Galaxy smartphone with Samsung Support.

Others How to view, edit and save contacts on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to view, edit and save contacts on your Samsung Galaxy smartphone with Samsung Support.

Others How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone with Samsung Support.

Others How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to use the ‘screen recording’ feature on your Samsung Galaxy smartphone with Samsung Support.

Others How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone with Samsung Support.

Others How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone

FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone with Samsung Support.

Others How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone

FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call waiting’ feature in your Samsung Smartphone with Samsung Support.

Others How to ensure seamless performance of your Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to ensure seamless performance of your Galaxy smartphone with Samsung Support.

Others How to check the battery percentage on your Galaxy smartphone

FAQ for Samsung Mobile. Find more about how to check the battery percentage on your Galaxy smartphone with Samsung Support.

Others How to create a Samsung account

FAQ for Samsung Mobile. Find more about how to create a Samsung account with Samsung Support.

Smart Switch: iOS to Galaxy phone using USB connector

How to Video for Samsung Mobile Phone. Find more about 'Smart Switch: iOS to Galaxy phone using USB connector' with Samsung Support.

Others How to use custom flash notifications on your Samsung smartphone

FAQ for Samsung Mobile. Find more about how to use custom flash notifications on your Samsung smartphone with Samsung Support.

How to fix if the caller on my number receives "unable to take your call" error message?

FAQ for Samsung Mobile Phone. Find more about 'How to fix if the caller on my number receives "unable to take your call" error message?' with Samsung Support.

How to set up and use the Google Accounts

FAQ for Samsung Mobile Phone. Find more about 'How to set up and use the Google Accounts' with Samsung Support.

Backup & Restore How to install Smart Switch on BlackBerry?10 OS?

FAQ for Samsung Mobile Phone. Find more about 'How to install Smart Switch on BlackBerry?10 OS?' with Samsung Support.

Camera Galaxy Note 9 : What is Scene Optimizer feature in the camera application?

FAQ for Galaxy Note 9

Application How to disable the display of Touch Input Block Error message on the device?

How to disable the display of Touch Input Block Error message on the device?

Others Precautions when using the Galaxy foldable devices

FAQ for Samsung Mobile. Find more about precautions when using the Galaxy foldable devices with Samsung Support.

Others How to use the versatile multi window experience with Galaxy Z Fold3 5G

FAQ for Samsung Mobile. Find more about how to use the versatile multi window experience with Galaxy Z Fold3 5G with Samsung Support.

Others Enjoy the Galaxy Z Fold3 5G camera with unique foldable experience

FAQ for Samsung Mobile. Find more about enjoy the Galaxy Z Fold3 5G camera with unique foldable experience with Samsung Support.

Others Use the informative Cover screen on the Galaxy Z Flip3 5G

FAQ for Samsung Mobile. Find more about use the informative Cover screen on the Galaxy Z Flip3 5G with Samsung Support.

Others Check out the new and enhanced features of Galaxy Z Flip3 5G

FAQ for Samsung Mobile. Find more about the new and enhanced features of Galaxy Z Flip3 5G with Samsung Support.

Others Unique camera experiences with Flex mode on Galaxy Z Flip3 5G

FAQ for Samsung Mobile. Find more about unique camera experiences with Flex mode on Galaxy Z Flip3 5G with Samsung Support.

Others Tips to caring for the Galaxy Z Fold3 or Galaxy Z Flip3

Tips to caring , Galaxy Z Fold3 ,Galaxy Z Flip3 , Z flip3 , Z fold3,how to , tips

Power How to set up fast charging on your Galaxy device

Learn how to enable Fast charging on your Galaxy device and speed up the charging process.

Others Why is my phone slowing down and how can I speed it up?

Learn about a few things you can try when your Galaxy phone is slowing down.

Network & WiFi How to troubleshoot a Galaxy phone that won't connect to a Wi-Fi network

FAQ for Samsung Mobile. Find more about how to troubleshoot the Galaxy phone that won't connect to a Wi-Fi network with Samsung Support.

Others Will device NFC work if equipped with LED cover?

FAQ for Samsung Mobile. Find more about Will device NFC work if equipped with LED cover with Samsung Support.

Backup & Restore How to transfer and backup data using Smart Switch on a Galaxy phone

FAQ for Samsung Mobile. Find more about how to transfer and backup data using Smart Switch on a Galaxy phone with Samsung Support.

Others The GPS location on my smartphone is inaccurate. How do I fix it?

{The GPS location on my smartphone is inaccurate. How do I fix it?}

Others How to set call options on Galaxy devices

FAQ for Samsung Mobile. Find more about How to set up Call settings on Android phone with Samsung Support

Power What to do if the battery of my new phone seems to be draining faster?

FAQ for Samsung Mobile. Find more about what to do if the battery of my new phone seems to be draining faster with Samsung Support.

Others Resolving Phone Microphone Issues

FAQ for Samsung Mobile. Find more about how to troubleshoot the microphone of the Galaxy phone that does not recognize the voice well with Samsung Support.

Battery What to do if your Samsung Galaxy device is not charging

FAQ for Samsung mobile. Find more about 'What to do when mobile device has problem with charging, turning on, or boot loop' with Samsung Support.

Others What to do if you cannot hear the phone call sound well

FAQ for Samsung Mobile. Find more about what to do if you cannot hear the phone call sound well with Samsung Support.

Others Restart your Galaxy phone regularly to prevent it from slowing down or freezing

FAQ for Samsung Mobile. Find more about restart your Galaxy phone regularly to prevent it from slowing down or freezing with Samsung Support.

Others Check the SIM card when phone calls and cellular data is not available

FAQ for Samsung Mobile. Find more about how to check the SIM card when phone call and cellular data is not available with Samsung Support.

Settings Useful audio settings on the Galaxy phone including Separate app sound

FAQ for Samsung Mobile. Find more about 'Useful audio settings on the Galaxy phone including Separate app sound' with Samsung Support.

Accessory & Bluetooth How to troubleshoot when Bluetooth headset audio is unstable

FAQ for Samsung Mobile. Find more about how to troubleshoot when bluetooth headset audio is unstable with Samsung Support.

Settings How do I delete all of my personal information from my device?

FAQ for Samsung Mobile. Find more about how do i delete all of my personal information from my device with Samsung Support.

Audio What to do when there is no sound in my wired headphones

FAQ for Samsung Mobile. Find more about what to do when there is no sound in my wired headphones with Samsung Support.

SNS Poor picture quality when sharing pictures to Instagram

FAQ for Samsung Mobile. Find more about poor picture quality when sharing pictures to instagram with Samsung Support.

Call & Contacts What to do when your Galaxy device is unable to make or receive calls

FAQ for Samsung Mobile. Find more about what to do when your galaxy device is unable to make or receive calls with Samsung Support.

Network & WiFi What to do when calls disconnect or there’s no network signal on your Galaxy device

FAQ for Samsung Mobile. Find more about what to do when calls disconnect or there’s no network signal on your Galaxy device with Samsung Support.

Settings Remove accounts from your Galaxy phone or tablet

FAQ for Samsung Mobile. Find more about remove accounts from your Galaxy phone or tablet with Samsung Support.

Samsung Apps How to use Diagnostics in the Samsung Members app on your Galaxy device

FAQ for Samsung Mobile. Find more about how to use diagnostics in the samsung members app on your galaxy device with Samsung Support.

Settings The proximity sensor is not working properly

FAQ for Samsung Mobile. Find more about the proximity sensor is not working properly with Samsung Support.

Others How to prevent the overheating of your Galaxy device

FAQ for Samsung mobile. Find more about How to prevent the overheating of your Galaxy device with Samsung Support.

Others There is a gap between the screen and frame of my device

FAQ for Samsung Mobile. Find more about the gap between the screen and frame of your device with Samsung Support.

Others How to troubleshoot Camera app errors

FAQ for Samsung Mobile. Find more about how to troubleshoot Camera app errors with Samsung Support.

Others How to troubleshoot software update issues

FAQ for Samsung Mobile. Find more about how to troubleshoot software update issues with Samsung Support.

Network & WiFi How to troubleshoot Mobile data issues

FAQ for Samsung Mobile. Find out more about how to troubleshoot Mobile data issues with Samsung Support.

Backup & Restore How to troubleshoot when your device doesn't detect an SD card

FAQ for Samsung Mobile. Find out more about how to troubleshoot when your device doesn’t detect an SD card

Samsung Apps The display isn't working properly

FAQ for Samsung Mobile. Find more about what to do if the display isn't working properly with Samsung Support.

Others How to clean your Galaxy device

FAQ for Samsung Mobile. Find out more about how to clean your Galaxy device with Samsung Support.

Audio How to troubleshoot poor sound quality during a phone call

FAQ for Samsung Mobile. Find out more about how to troubleshoot poor sound quality during a phone call with Samsung Support.

Others Questions about ONE UI 4.0

FAQ for Samsung Mobile. Find more questions about ONE UI 4.0 with Samsung Support.

Battery Issues with wired charging

FAQ for Samsung Mobile. Find more about issues with wired charging with Samsung Support.

Others My device is shattered and there is a crack on my screen

FAQ for Samsung Mobile. Find more about what to do if your device is shattered or there is a crack on your screen with Samsung Support.

Others How to use the S22 Ultra S Pen and check its compatibility

FAQ for Mobile Devices. Find more about How to use the S22 S Pen and check its compatibility with Samsung Support.

Others How to Use AR Emoji Stickers

FAQ for Mobile Devices. Find more about how to use AR Emoji Stickers with Samsung Support.

Others What to do if your Touch Screen is not working properly

FAQ for Mobile Devices. Find more about What to do if your Touch Screen is not working properly with Samsung Support.

Others How to manage files on your Galaxy Phone

How to , manage files , Galaxy Phone , my files , my files app , how to delete files , galaxy phone

Others How to make the most of Single Take with the Galaxy S22 AI Camera

FAQ for Mobile Devices. Find more about How to make the most of Single Take with the Galaxy S22 AI Camera with Samsung Support.

Others What are the features of the Samsung clock?

FAQ for Mobile & Devices. Find more about What are the features of the Samsung clock with Samsung Support.

Others How to play sound in both speakers and solve mute problems

FAQ for Mobile & Devices. Find more about How to play sound in both speakers and solve mute problems with Samsung Support.

Others How to improve the vibration of your Galaxy S22 device

FAQ for Mobile Devices. Find more about how to improve the vibration of your Galaxy S22 device.

Others Know what the green dot at the top of your screen means

FAQ for Mobile Devices. Find out Know what the green dot at the top of your screen means with Samsung Support.

Others How to make the most out of Edge panels

FAQ for Mobile Devices. Find more about How to make the most out of Edge panels with Samsung Support.

Others How to use Android Message on my Galaxy device

FAQ for Mobile Devices. Find more about How to use Android Message on my Galaxy device with Samsung Support.

Others How to connect Galaxy Buds to other devices

Learn how to pair your Galaxy Buds with other devices.

Others How to manage calls when multiple Bluetooth devices are connected

FAQ for Mobile Devices. Find more about How to manage calls when multiple Bluetooth devices are connected with Samsung Support.

Others What is the foldable display and protective film on my smartphone?

FAQ for Mobile Devices. Find more about What is the foldable display and protective film on my smartphone with Samsung Support.

Others What is the Galaxy Buds 360 audio feature?

FAQ for Mobile Devices. Find more about What is the Galaxy Buds 360 audio feature with Samsung Support.

Others How to charge my Galaxy Buds

FAQ for Mobile Devices. Find more about How to charge my Galaxy Buds with Samsung Support.

Others How can I make a payment with my Galaxy Watch?

FAQ for Mobile Devices. Find more about How can I make a payment with my Galaxy Watch with Samsung Support.

Others How can I see the navigation bar on my Galaxy device?

FAQ for Mobile Devices. Find more about How can I see the navigation bar on my Galaxy device with Samsung Support.

Others What is the Device care feature in Galaxy smartphones?

FAQ for Mobile Devices. Find more about What is the Device care feature in Galaxy smartphones with Samsung support.

Others How can I find my watch and Buds using Galaxy Wearable?

FAQ for Mobile Devices. Find more about How can I find my watch and Buds using Galaxy Wearable with Samsung support.

Others How to use Always On Display

FAQ for Mobile Devices. Find more about How to use Always On Display with Samsung Support.

Others How to use Samsung DeX on the Galaxy S22

FAQ for Mobile Devices. Find more about How to use Samsung DeX on the Galaxy S22 with Samsung Support.

Others What is Power saving mode on my Galaxy phone?

FAQ for Mobile Devices. Find more about What is Power saving mode on my Galaxy phone with Samsung Support.

Others How to use Samsung Members Diagnostics

FAQ for Mobile Devices. Find more about How to use Samsung Members Diagnostics with Samsung Support.

Others How to use Scroll Capture on a Galaxy smartphone

FAQ for Mobile Devices. Find more about How to use Scroll Capture on a Galaxy smartphone with Samsung Support.

Others How to use the Galaxy Z Fold4 Taskbar

FAQ for Mobile Devices. Find more about How to use the Galaxy Z Fold4 Taskbar with Samsung Support.

Others What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?

FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4 with Samsung Support.

Others What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?

FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4 with Samsung Support.

Others What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4?

FAQ for Mobile Devices. Find more about What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.

Others What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?

FAQ for Mobile Devices. Find more about What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.

Others How to use S Pen Pro on my Galaxy Z Fold4

FAQ for Mobile Devices. Find more about How to use S Pen Pro on my Galaxy Z Fold4 with Samsung Support.

Others How to improve the Galaxy Z Flip4 battery life

FAQ for Mobile Devices. Find more about How to improve the Galaxy Z Flip4 battery life with Samsung Support.

Others How to attach the protective film to the Galaxy Z Fold4

FAQ for Mobile Devices. Find more about How to attach the protective film to the Galaxy Z Fold4 with Samsung Support.

Others What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?

FAQ for Mobile Devices. Find more about What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.

Others Safety precautions when using a Galaxy device

FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.

Others How to use your Galaxy camera to add and edit a watermark for your photos

FAQ for Mobile Devices. Find more about How to use your Galaxy camera to add and edit a watermark for your photos with Samsung Support.

Others How to automatically refresh the Samsung Galaxy weather widget through movement

FAQ for Mobile Devices. Find more about How to automatically refresh the Samsung Galaxy weather widget through movement with Samsung Support.

Others How to connect your Galaxy device to other devices using Connected Devices

FAQ for Mobile Devices. Find more about How to connect your Galaxy device to other devices using Connected Devices with Samsung Support.

Others How to change the language settings of each app in your Galaxy device

FAQ for Mobile Devices. Find more about How to change the language settings of each app in your Galaxy device with Samsung Support.

Others How to select and view only the albums you want to see in Galaxy gallery

FAQ for Mobile Devices. Find more about How to select and view only the albums you want to see in Galaxy gallery with Samsung Support.

Others How to shoot videos with Galaxy SuperSteady Mode

FAQ for Mobile Devices. Find more about How to shoot videos with Galaxy SuperSteady Mode with Samsung Support.

Settings How to add or remove buttons from Quick Setting panel

FAQ for Mobile Devices. Find more about How to add or remove buttons from Quick Setting panel with Samsung Support.

Settings How to find and remove duplicate files on your Galaxy device

FAQ for Mobile Devices. Find more about How to find and remove duplicate files on your Galaxy device with Samsung Support.

Others How to use Samsung Video editor

FAQ for Mobile Devices. Find more about How to use Samsung Video editor with Samsung Support. 

Others How to capture an image from a video frame

FAQ for Mobile Devices. Find more about How to capture an image from a video frame with Samsung Support. 

Settings How to solve screenshot errors on devices with Android 13 OS

FAQ for Mobile Devices. Find out How to solve screenshot errors on devices with Android 13 OS with Samsung Support.

Multimedia How to record, edit and share videos in 8K with your Galaxy device

FAQ for Mobile Devices. Find more about How to record, edit and share videos in 8K with your Galaxy device with Samsung Support. 

Network & WiFi Network carriers that support 5G for Samsung Galaxy devices

With the power of 5G, enjoy lightning-fast speeds, reduced latency, and seamless connectivity. Discover if your area is covered by a 5G network.

Others Use two hands with your Samsung Galaxy devices for maximum productivity

Using two hands to navigate your Galaxy devices will increase your productivity throughout the day.

Others Customise your Galaxy Z Flip5's cover screen wallpaper

You can customise the wallpaper on your Galaxy Z Flip5’s cover screen. Learn how to express your personal style using our cover screen guide.

Troubleshoot NFC issues on Galaxy devices

NFC technology enables faster and more convenient in-person payments on Samsung Galaxy devices. If you encounter any issues with its functionality, there are steps you can take to troubleshoot the problem.

Others Does the Samsung Z Fold 5 support other versions of the S-Pen?

Does the Samsung Z Fold 5 support other versions of the S-Pen

Others What are the new Flex experiences in Samsung Z Flip 5?

What are the new Flex experiences in Samsung Z Flip 5

Network & WiFi How to run eSIM self-diagnostics for the Galaxy Watch series

If you're having trouble with the eSIM on your Galaxy watch, there are several possible solutions you can try at home.

Others Navigate your Galaxy phone and Galaxy tablet using Multi control

Multi control lets you connect your Galaxy tablet to your Galaxy phone for convenient multitasking capabilities!

Hardware Frequently asked questions regarding the Galaxy Z Flip5 and Fold5 hinge technology

Use this guide to understand how the new Flex hinge technology in Galaxy Z Flip5 and Fold5 works.

Power Causes and solutions for when your Samsung Galaxy device gets warm

If you are unsure as to why your Samsung Galaxy device is giving off heat, we may be able to help identify a cause and a solution.

Application Galaxy device slows down, freezes, or displays ads after installing third-party apps

The Device care feature on your Galaxy device can be used to track down unwanted apps that may be causing ads or other issues.

Camera How to take a selfie with the Samsung Galaxy Z Flip5 FlexCam

Use this guide to learn how Samsung’s Galaxy Z Flip5 FlexCam enables users to effortlessly take selfies.

Camera Tips for taking clear close-up photos with Galaxy phones

Use the tips in this guide to achieve clear photos when using your Samsung Galaxy S23 series, Galaxy Z Fold5, and Galaxy Z Flip5 phones.

Others How to clean your Samsung Galaxy device

Considering how dirt and germs accumulate on the devices we use every day, it is wise to learn how to clean your Samsung Galaxy device.

Software Upgrade Simplified app names in Galaxy One UI 6

Discover the streamlined experience of Samsung Galaxy One UI 6.0, where app names are simplified for enhanced usability. Explore Samsung's latest user interface updates, making your Android device even more user-friendly.

Hardware What are the features of the Samsung Galaxy Watch 6 Classic Astro?

what are the features of the samsung galaxy watch 6 classic astro

Others Protect your Galaxy device with the Auto Blocker feature

A guide to discover effective strategies to safeguard your Samsung device with Auto Blocker. Learn how to prevent installing unauthorised apps, secure your device against malicious activity and enhance privacy and security.

Hardware Third-party products causing paint to peel off Galaxy devices

Use this guide to discover how third-party products can cause cosmetic damage to your Samsung Galaxy device.

Samsung Apps How to Adjust the Language for Bixby Voice on Your Galaxy Device

How to Adjust the Language for Bixby Voice on Your Galaxy Device

Backup & Restore why i cant find some features of the smartthings find

unlock through web, smartthing find features

Others How to set up and use the Browsing assist features with Galaxy AI

Use this guide to learn how to set up and use different AI features in Browsing assist on the S24.

Others How to use Transcribe assist with Galaxy AI

Follow this guide to learn how to use the Transcribe Assist feature on Galaxy S24 in a few quick steps.

Others How to use Generative photo editing with Galaxy AI

Follow this guide to learn how to use the generative AI photo editing feature on the new S24.

Call & Contacts eSIM Contact saving function support discontinued

Learn how the discontinuation of the eSIM Contact saving function will affect where you store your contacts’ information.

Kies What sets the Gaming Performance of the device apart, and what enhancements does it bring to the gaming experience?

what sets the gaming performance of the device apart and what enhancements does it bring to the gaming experience

Kies How does the Enhanced AI Engine play a role in enhancing resolution?

How does the Enhanced AI Engine play a role in enhancing resolution?

Others What improvements have been made in the display of the new Galaxy S24 Series?

what improvements have been made in the display of the new galaxy s24 series

Kies What is the new ‘AI Live Translate’ feature?

What is the new ‘AI Live Translate’ feature

Others What is the new ‘Chat Assist’ feature?

What is the new ‘Chat Assist’ feature?

Others What is AI-Powered Galaxy and its advantages in the new Galaxy S24 Series?

What is AI-Powered Galaxy and its advantages in the new Galaxy S24 Series

Camera Edit suggestion for photos with Galaxy AI

Discover the benefits and how to use the new AI photo editing feature on the Galaxy S24.

Others What sets the Immersive Display apart, and how does it enhance the viewing experience?

what sets the immersive display apart and how does it enhance the viewing experience

Others How does Enhanced Single Take shooting work in the Intelligent Gallery?

How does Enhanced Single Take shooting work in the Intelligent Gallery?

Software Upgrade How does One UI 6 enhance customization and personalization for users?

FAQ To learn How does One UI 6 enhance customization and personalization for users?

Others What are the enhancements for Space Zoom?

What are the enhancements for Space Zoom

Others Can you provide information about the functionality of the 'Note Assist' feature

Can you provide information about the functionality of the 'Note Assist' feature

Battery What can I do if my new phone's battery is running out fast?

What can I do if my new phone's battery is running out fast

Samsung Apps Use the Samsung Find app to share your location with your friends, child, family, and other contacts

Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.

Samsung Apps Use the Samsung Find app to locate a lost device

Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.

Samsung Apps Features of the Samsung Find app

Discover the various features of the Samsung Find app.

Others How to set Generative wallpaper on Galaxy devices

Learn how to use generative wallpaper on the Galaxy S24.

Multimedia How to use Quick Share to share a file between phones

Learn how to use the Quick Share feature on your Galaxy S24.

Camera Enhanced zoom and Nightography on Galaxy devices

Discover the latest improvements in the enhanced zoom and nightography features included on the S24.

Others Guide on how to create a Samsung account

FAQ to learn how to create a Samsung account

Network & WiFi Samsung Galaxy device's GPS signal is lost

Discover the causes of a lost GPS signal on a Galaxy device.

Audio How to use hearing aids with Samsung Galaxy devices

Discover how to use your hearing aids with your Galaxy device as well as how to use your device’s hearing enhancements features.

Lock Unlock Your Samsung Galaxy with a previous screen lock method

Discover how to unlock your Galaxy device with a previous screen lock method when you’ve forgotten your current PIN, password, or pattern.

Hardware Solid foreign object and water resistance rating (IP ratings) guide

Discover the features and meanings behind Ingress Protection (IP) ratings, which indicate a product's resistance to dust and water, helping you make informed decisions.

Others How can I turn off App protection mode on Fold6 and Flip6 if I encounter an error pop-up

FAQ to learn HOW TO turn off App protection mode on Fold6 and Flip6 if I encounter an error pop-up

Others what data is end-to-end encrypted on the samsung fold6 and flip6

FAQ to learn What data is end-to-end encrypted on the Samsung Fold6 and Flip6

Others what is the battery capacity of the z fold6 and z flip6

FAQ to learn how much battery capacity do the Z Fold6 and Z Flip6 have.

Others What materials are used for the front and rear mechanisms, hinges, and sides of the Galaxy Z Fold6?

FAQ to learn what materials are utilized for the front and rear mechanisms, hinges, and sides of the Galaxy Z Fold6.

Network & WiFi What to do if you have a poor signal and cannot make calls on your Samsung Galaxy device

Learn some simple solutions for when your Galaxy device has a poor signal.

Samsung Apps View your step count in Samsung Health

Learn to use Galaxy devices to track your step count in the Samsung Health app.

Others Why am I unable to install apps and keep receiving an error pop-up on Fold6/Flip6?

FAQ to know what to do when you are unable to install apps and keep receiving an error pop-up on Fold6/Flip6

Others Why does my Galaxy Z Flip6/Fold6 show "Security notification - Recovery code reset on other devices. Verify activity"?

FAQ To learn Why does my Galaxy Z Flip6/Fold6 show "Security notification - Recovery code reset on other devices. Verify activity"?

Settings Why Don’t Finger Sensor Gestures work, and why Can’t I See the Menu on the Galaxy Z Flip 6 and Galaxy Z Fold 6?

FAQ To learn Why Don’t Finger Sensor Gestures work, and why Can’t I See the Menu on the Galaxy Z Flip 6 and Galaxy Z Fold 6?

Hardware Screen protector for Samsung galaxy z devices flip and fold

واقي شاشة للجهاز لاجهزة Galaxy Z fold and flip

Software Upgrade How to update your Samsung Galaxy phone or tablet

Learn how to keep your Galaxy phone or tablet up-to-date.

Settings About the updated Edge Panel and accessing the Smart select feature

Discover how the redesigned Edge Panel has made accessing the Smart select feature more convenient.

Audio Sounds, vibrations, and notifications on your Samsung Galaxy devices

Personalise sounds, vibrations, and notification settings on your Samsung Galaxy devices to enhance your user experience.

Battery How to set the display of charging information on your Samsung Galaxy device

Learn how to customise the display of charging notifications.

Others How to locate the digital User guide on your device

Learn how to locate your Galaxy device’s digital user manual on your device.

Power What to do if your Samsung Galaxy device turns off unexpectedly

If your Galaxy device turns off suddenly, this guide offers troubleshooting steps to identify the cause and solutions to ensure that it stays powered on when you need it.

Others How to pair a Galaxy Watch with your Samsung Galaxy device

Learn how to connect your Galaxy Watch to your Samsung Galaxy device with this step-by-step guide.

Power How to use the Wireless power sharing feature on your Galaxy Device

Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.

Settings How to use your Galaxy phone or Watch to manage notifications on your wearable device

Learn how to use your Galaxy phone and Galaxy Watch to enable and disable notifications on your wearable device.

Others How to fix the “No SIM Card Detected” error on Samsung Galaxy devices

Learn how to fix the 'No SIM Card Detected' error on your Galaxy phone with this guide to resolve SIM card issues.

Others What to do if your Samsung Galaxy device is not responding to S Pen Air actions

Learn how to troubleshoot your Galaxy device if S Pen air actions are not responding.

Audio Troubleshooting speaker and sound issues on a Samsung Galaxy device

Learn how to troubleshoot and fix speaker and sound issues on your Samsung Galaxy device.

Others How to use the Galaxy Avatar feature on your Samsung Galaxy S25

Learn how to use the Galaxy Avatar feature on your Samsung Galaxy device to create and personalise your digital avatar.

Others Changes to the Home screen on the Samsung Galaxy S25

Explore the Samsung Galaxy S25 with improved Home Screen layouts, landscape mode, widget labels, enlarged folders, and enhanced customisation for Galaxy devices.

Lock Brief widgets on your Samsung Galaxy S25 Lock screen

Learn how to customise the Brief widgets on your Samsung Galaxy Lock screen.

Others Guide to Apps screen changes on the Samsung Galaxy S25

Discover the Apps screen changes on the Samsung Galaxy S25, including improved search bar placement, vertical scrolling for alphabetical sorting, and enhanced one-handed usability.

Others What’s new in S25 Ultra design?

FAQ to learn about S25 Ultra design

Others What New Recycled Materials Have Been Incorporated in the new S25 Series of the Device to Enhance Sustainability?

FAQ to learn about New Recycled Materials Have Been Incorporated in the new S25 Series of the Device to Enhance Sustainability

Others What is the Multimodal Search feature

FAQ to learn about Multimodal Search feature

Others What is Now Brief feature?

FAQ to learn about Now Brief feature

Camera What is my filter camera feature

FAQ to learn about My Filter camera feature

Others What is Cross-app Action feature?

FAQ to learn about Cross-app Action feature

Others What are the new Performance features in the S25 series?

FAQ to learn about the new Performance features in the S25 series

Camera What are the new Camera features in the S25 series?

FAQ to learn the new Camera features in the S25 series

Others What are the new AI Samsung Health features?

FAQ to learn the new AI Samsung Health features

Others What are the new AI features in the S25 series?

FAQ to learn the new AI features in the S25 series

Others What are the features that the S-pen of the S25 Ultra have?

FAQ to learn more about what features does the S Pen of the S25 Ultra offer.

Software Upgrade What are the features of One UI 7

FAQ to learn more about what key features define One UI 7.

Others What are the AI features that still supported in the S25 series?

FAQ to learn more about what AI features are still supported in the S25 series.

Hardware S25 series comparison with S24 series

FAQ to learn more about how does the S25 series compare with the S24 series.

Others How does the S25 series improve the chatting and sharing experience for users?

FAQ to learn more about how does the S25 series enhance the chatting and file-sharing experience for users.

Hardware How does the new processor make the S25 series unique in its category?

FAQ to learn more about how does the new processor set the S25 series apart in its category.

Others How can the S25 series ensure 360º security to protect AI-driven features and maintain user privacy?

FAQ to learn more about how does the S25 series provide 360º security to safeguard AI-driven features and protect user privacy.

Battery How can the new processor affect the battery performance

FAQ to learn more about how does the new processor influence battery performance.

Others How can AI affect Modes and Routines

FAQ to learn more about how does AI influence the functionality of Modes and Routines.

Others How do I change my Samsung account's phone number for two-step verification?

FAQ to learn about two step verification: How do I change my Samsung account's phone number for two-step verification?

Others Raising an Error Report via Samsung Members app

FAQ To learn how to raise an Error Report via Samsung Members app

Hardware How to check my warranty information

FAQ to learn How to check warranty information

Others This is a test for FAQ author

test

Others What to do if your Galaxy phone's touch screen doesn't work properly

What to do if your Galaxy phone's touch screen doesn't work properly with samsung support, Find more about What to do if your Galaxy phone's touch screen doesn't work properly with samsung support, FAQ for What to do if your Galaxy phone's touch screen doesn't work properly

Others How do I Take Selfies using Show Palm on my Samsung Phone?

How Can I Snap Selfies on My Samsung Phone Using Show Palm?

I get default ring tone, when I assigned caller ID ring tones.

FAQ for Samsung Mobile Phone. Find more about 'I get default ring tone, when I assigned caller ID ring tones.' with Samsung Support.

Backup & Restore How can I back up data on my Galaxy device automatically?

How can I back up data on my Galaxy device automatically?

Application Why Are Apps on My Samsung Mobile Device Forcibly Closing?

Why Are Apps on My Samsung Mobile Device Forcibly Closing?

Others What's new in ONE UI 4.0?

FAQ for Samsung Mobile. Find more about what’s new in ONE UI 4.0 with Samsung Support.

Common Topics

SM-J400F/DS

Solutions & Tips

Filter

Manuals & Downloads

Filter

Language Click to Expand

OS Click to Expand

Additional Information

Warranty

Face-to-face support

News & Alerts

Contact Us

Online

Call

Face to face Support