How can I find my ID or password if I forget it?
Samsung takes you through a series of processes to help you remember your Samsung ID and password in case you ever forget them. This way, you can recover your data without losing the contents of your Samsung account.
What can I do if I forgot my ID?
It is possible that you may lose or forget your Samsung account login information. In case you do not remember your Samsung ID, follow these steps to recover it:
What can I do if I forgot my password?
In case you do not remember your Samsung password, follow these steps to reset it:
An email will be sent to the address provided where you can easily reset your password.
Note: If the email address you entered when you registered for your account has been deleted, or if you do not receive the password reset email, please contact Support.
Recover your password with security question
You can also recover your password with this method:
- If you have set up a security question for your account:
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