Smartphone/Tablet
- * How to apply : Settings > Accessibility > Hearing enhancements > Live Transcribe
- * Powered by Google’s speech recognition technology.
- * Conversations only stay on your phone, not stored on other servers.
Without ever needing Wi-Fi or mobile data.
Caption Call option also automatically captions the call sound.
- * How to apply : Settings > Accessibility > Hearing enhancements > Live Caption
- * Today, Live Caption currently supports English with plans to support more languages in the near future.
- * This feature may not be supported depending on model specification.
- * Captions may not be created for certain content.
- * How to apply : Settings > Accessibility > Hearing enhancements > Caption preference
- * Not all apps support the caption preferences.
* How to apply : Settings > Accessibility > Hearing enhancements > Sound Notifications
Stream media and route call audio feature is supported with a Bluetooth Low Energy (BLE) hearing aid connection. (One UI 2.0 and above)
- * How to apply : Settings > Accessibility > Hearing enhancements > Hearing aid support
- * This feature may not be supported depending on model specification.
- * How to apply : Settings > Accessibility > Hearing enhancements > Amplify ambient sound
- * This feature may not be supported depending on model specification.
* How to apply : Settings > Accessibility > Hearing enhancements > Adapt Sound
* How to apply : Settings > Accessibility > Hearing enhancements > Mute all sounds
* How to apply : Settings > Accessibility > Hearing enhancements > Mono audio
- * How to apply : Settings > Accessibility > Hearing enhancements > Left/right sound balance
- * This feature does not apply to call volume.
- * How to apply : Settings > Accessibility > Advanced settings > Flash notification
- * This feature may not be supported depending on the model specification.
- Use Accessibility button/gesture
- Quickly press the Side and Volume up keys
- Press and hold the Volume up and down keys
* How to apply : Settings > Accessibility > Advanced settings > Accessibility shortcuts
* Where to find : Settings > Accessibility > Recommended for you
* How to apply : Settings > General management > Reset > Reset accessibility settings
Watch
* How to apply : Settings > Accessibility > Hearing enhancements > Mute all sounds
* How to apply : Settings > Accessibility > Hearing enhancements > Mono audio
- * How to apply : Settings > Accessibility > Hearing enhancements > Left/Right sound balance
- * This feature will be provided from One UI Watch 4.5.
- * This feature does not apply to call volume.
- Triple tap with 2 fingers
- Double press the Home key
* How to apply : Settings > Accessibility > Advanced settings > Accessibility shortcuts
Buds
- * How to apply : Galaxy Wearable > Earbuds Setting > Accessibility > Customize Ambient Sound
- * This feature may not be supported depending on the model specification.
* How to apply : Galaxy Wearable > Earbuds Setting > Accessibility > Left/right sound balance
TV
- Separate closed caption
- Auto caption position
- Font size, background color and opacity
- * How to set : Press Home > Menu > Settings > All settings > General & Privacy > Accessibility > Caption Settings
- * Broadcast programming may vary by region.
- * Availability of caption services may vary according to each broadcast company.
- Select zoom area
- Adjust Sign language zoom level
Refrigerator
- * How to set on Family Hub refrigerator : Samsung TV Plus > CC On/Off
- * Only for the TV contents which offers subtitles on Family Hub Refrigerator
* This feature is applied to refrigerator models released from 2019 onwards. The light blinks when the door is left open for 5 to 10 min. |
Accessibility customer support
We are here to assist and improve your accessible experience.
Accessibility setting tips
Smartphone/Tablet
Accessibility shortcuts - Set accessibility features you frequently use to accessibility shortcuts. Allowing for enable them quickly on any screen without having to go to Settings to turn them on.
Reset settings and Reset accessibility settings - Use Reset settings to reset all settings to default or use Reset accessibility settings to reset only the accessibility features settings to default.
Recommended for you - Check which features are being used and quickly go to each settings page or turn features on or off. You can also get recommendations for useful features.
Watch
Accessibility shortcuts - Triple tap with two fingers on any screen to activate your selected accessibility function.
TV
Adjust TV accessibility features with a simple one-touch on-screen menu. You can activate most TV accessibility features with Accessibility shortcut. Once enabled, start Voice guide and Sign language guide automatically. To display the Accessibility shortcut, press and hold the volume button. Alternatively, press and hold the mute button or press the closed caption button.