Galaxy A7 2015 edition

Easily diagnose and manage your Samsung Galaxy device with the Samsung Members app, featuring tools for checking battery status, USB connections, and more, with expert support and troubleshooting tips.

Network & WiFi Network carriers that support 5G for Samsung Galaxy devices

With the power of 5G, enjoy lightning-fast speeds, reduced latency, and seamless connectivity. Discover if your area is covered by a 5G network.

Others Use two hands with your Samsung Galaxy devices for maximum productivity

Using two hands to navigate your Galaxy devices will increase your productivity throughout the day.

Others Reduce power consumption with Light performance mode on your Galaxy device

You can use Light performance mode on your Galaxy device to prioritize battery life and cooling efficiency.

Troubleshoot NFC issues on Galaxy devices

NFC technology enables faster and more convenient in-person payments on Samsung Galaxy devices. If you encounter any issues with its functionality, there are steps you can take to troubleshoot the problem.

Network & WiFi How to run eSIM self-diagnostics for the Galaxy Watch series

If you're having trouble with the eSIM on your Galaxy watch, there are several possible solutions you can try at home.

Others Navigate your Galaxy phone and Galaxy tablet using Multi control

Multi control lets you connect your Galaxy tablet to your Galaxy phone for convenient multitasking capabilities!

Power Causes and solutions for when your Samsung Galaxy device gets warm

If you are unsure as to why your Samsung Galaxy device is giving off heat, we may be able to help identify a cause and a solution.

Application Galaxy device slows down, freezes, or displays ads after installing third-party apps

The Device care feature on your Galaxy device can be used to track down unwanted apps that may be causing ads or other issues.

Camera How to take a selfie with the Samsung Galaxy Z Flip5 FlexCam

Use this guide to learn how Samsung’s Galaxy Z Flip5 FlexCam enables users to effortlessly take selfies.

Camera Tips for taking clear close-up photos with Galaxy phones

Use the tips in this guide to achieve clear photos when using your Samsung Galaxy S23 series, Galaxy Z Fold5, and Galaxy Z Flip5 phones.

Others How to clean your Samsung Galaxy device

Considering how dirt and germs accumulate on the devices we use every day, it is wise to learn how to clean your Samsung Galaxy device.

Software Upgrade Simplified app names in Galaxy One UI 6

Discover the streamlined experience of Samsung Galaxy One UI 6.0, where app names are simplified for enhanced usability. Explore Samsung's latest user interface updates, making your Android device even more user-friendly.

Others Protect your Galaxy device with the Auto Blocker feature

A guide to discover effective strategies to safeguard your Samsung device with Auto Blocker. Learn how to prevent installing unauthorised apps, secure your device against malicious activity and enhance privacy and security.

Others How to set up and use the Browsing assist features with Galaxy AI

Use this guide to learn how to set up and use different AI features in Browsing assist on the S24.

Others How to use Transcribe assist with Galaxy AI

Follow this guide to learn how to use the Transcribe Assist feature on Galaxy S24 in a few quick steps.

Others How to use Generative photo editing with Galaxy AI

Follow this guide to learn how to use the generative AI photo editing feature on the new S24.

Others How to set up and use the Interpreter app on Galaxy devices

Utilise these instructions to learn how to set up and use the Interpreter app on Galaxy devices.

Others How to use Note assist with Galaxy AI

Utilise this guide to learn how to use Note assist.

Others Restricted access to the use of Google's Discover and Generative Wallpaper features on Galaxy devices for underage Google Account users

Secure your child's online journey with restricted access to the new Galaxy S24 features.

Camera Edit suggestion for photos with Galaxy AI

Discover the benefits and how to use the new AI photo editing feature on the Galaxy S24.

Settings How to change your Samsung account country or region

Use this guide to discover how to change the country or region on your Samsung account as well as to find out what scenarios may restrict that feature.

Others How to create and use a passkey

Learn how to easily create and utilise a secure passkey with our step-by-step guide. Enhance your online security today.

Others How to use SmartThings Find to locate a lost S Pen Pro

Use the following instructions to use the SmartThings app to locate a lost S Pen Pro.

Settings How to stay signed in or out of your Samsung.com account

Learn how to manage your Samsung.com account login status to stay signed in securely or sign out.

Others The updated recycle bin feature in My Files on Galaxy devices with One UI 6.0

This guide teaches you how to delete and restore files using your phone or tablet's My Files, Gallery or Voice Recorder app.

Backup & Restore How to use Google One to back up your Galaxy phone’s data

This guide will help you automatically back up your Galaxy phone’s data to Google Drive, as well as perform a manual backup.

Backup & Restore How to transfer data from a Galaxy phone with a broken screen

Read this guide to learn how to transfer the data from a Galaxy phone with a broken screen.

Others How to use the Smart Switch app to transfer data between Galaxy devices

This guide will show you how to use the Samsung Smart Switch app to back up and restore data to your Galaxy devices.

Backup & Restore Use the Samsung Cloud to back up and restore data to your Galaxy device

This guide will show you how to use the Samsung Cloud to back up and restore data to your Galaxy devices.

Backup & Restore Methods to back up and restore data to Galaxy devices

Discover effective methods to securely back up and restore data on Galaxy devices. Explore reliable techniques and tools for safeguarding your Samsung Galaxy's information and effortlessly restoring it when needed.

Others How to synchronise OneDrive with your Galaxy device

The following instructions explain how to sync the My Files app with OneDrive.

Settings Samsung account sign-up and authentication procedures

Learn how to use a Galaxy mobile device or computer to create a Samsung account.

Others Recover your Samsung account ID and reset your password

Learn about the various ways to recover your Samsung account ID and password.

Samsung Apps Use the Samsung Find app to share your location with your friends, child, family, and other contacts

Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.

Samsung Apps Use the Samsung Find app to locate a lost device

Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.

Samsung Apps Features of the Samsung Find app

Discover the various features of the Samsung Find app.

Others How to set Generative wallpaper on Galaxy devices

Learn how to use generative wallpaper on the Galaxy S24.

Multimedia How to use Quick Share to share a file between phones

Learn how to use the Quick Share feature on your Galaxy S24.

Network & WiFi Samsung Galaxy device's GPS signal is lost

Discover the causes of a lost GPS signal on a Galaxy device.

Audio How to use hearing aids with Samsung Galaxy devices

Discover how to use your hearing aids with your Galaxy device as well as how to use your device’s hearing enhancements features.

Lock Unlock Your Samsung Galaxy with a previous screen lock method

Discover how to unlock your Galaxy device with a previous screen lock method when you’ve forgotten your current PIN, password, or pattern.

Others How to use Drawing assist on the Samsung Galaxy device

Learn how to use the Drawing assist on your Samsung Galaxy Z Foldable series.

Others How to use Photo assist to edit photos on Samsung Galaxy devices

Learn how to use Photo assist to edit photos on the Samsung Galaxy device.

Hardware Solid foreign object and water resistance rating (IP ratings) guide

Discover the features and meanings behind Ingress Protection (IP) ratings, which indicate a product's resistance to dust and water, helping you make informed decisions.

Camera Auto Zoom feature on the Samsung Galaxy Z Flip6

Learn how to use the Auto Zoom feature on the Samsung Galaxy Z Flip6.

Others User guide for the Samsung Galaxy Z Flip6 Flipsuit Case

Learn how to use the Samsung Galaxy Z Flip6 Flipsuit Case.

Others How can I turn off App protection mode on Fold6 and Flip6 if I encounter an error pop-up

FAQ to learn HOW TO turn off App protection mode on Fold6 and Flip6 if I encounter an error pop-up

Others what data is end-to-end encrypted on the samsung fold6 and flip6

FAQ to learn What data is end-to-end encrypted on the Samsung Fold6 and Flip6

Others What is the battery capacity of the Z fold 6 and Z flip 6

FAQ to learn how much battery capacity do the Z Fold6 and Z Flip6 have.

Others What materials are used for the front and rear mechanisms, hinges, and sides of the Galaxy Z Fold6?

FAQ to learn what materials are utilized for the front and rear mechanisms, hinges, and sides of the Galaxy Z Fold6.

Network & WiFi What to do if you have a poor signal and cannot make calls on your Samsung Galaxy device

Learn some simple solutions for when your Galaxy device has a poor signal.

Samsung Apps View your step count in Samsung Health

Learn to use Galaxy devices to track your step count in the Samsung Health app.

Others Why am I unable to install apps and keep receiving an error pop-up on Fold6/Flip6?

FAQ to know what to do when you are unable to install apps and keep receiving an error pop-up on Fold6/Flip6

Others Why does my Galaxy Z Flip6/Fold6 show "Security notification - Recovery code reset on other devices. Verify activity"?

FAQ To learn Why does my Galaxy Z Flip6/Fold6 show "Security notification - Recovery code reset on other devices. Verify activity"?

Settings Why Don’t Finger Sensor Gestures work, and why Can’t I See the Menu on the Galaxy Z Flip 6 and Galaxy Z Fold 6?

FAQ To learn Why Don’t Finger Sensor Gestures work, and why Can’t I See the Menu on the Galaxy Z Flip 6 and Galaxy Z Fold 6?

Hardware Screen protector for Samsung galaxy z devices flip and fold

screen protector for the device for the Samsung Galaxy Z devices

Software Upgrade How to update your Samsung Galaxy phone or tablet

Learn how to keep your Galaxy phone or tablet up-to-date.

Settings About the updated Edge Panel and accessing the Smart select feature

Discover how the redesigned Edge Panel has made accessing the Smart select feature more convenient.

Audio Sounds, vibrations, and notifications on your Samsung Galaxy devices

Personalise sounds, vibrations, and notification settings on your Samsung Galaxy devices to enhance your user experience.

Battery How to set the display of charging information on your Samsung Galaxy device

Learn how to customise the display of charging notifications.

Others How to locate the digital User guide on your device

Learn how to locate your Galaxy device’s digital user manual on your device.

Audio Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications

Learn some troubleshooting solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications.

Power What to do if your Samsung Galaxy device turns off unexpectedly

If your Galaxy device turns off suddenly, this guide offers troubleshooting steps to identify the cause and solutions to ensure that it stays powered on when you need it.

Others How to pair a Galaxy Watch with your Samsung Galaxy device

Learn how to connect your Galaxy Watch to your Samsung Galaxy device with this step-by-step guide.

Power How to use the Wireless power sharing feature on your Galaxy Device

Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.

Settings How to use your Galaxy phone or Watch to manage notifications on your wearable device

Learn how to use your Galaxy phone and Galaxy Watch to enable and disable notifications on your wearable device.

Battery What to do if your Samsung Galaxy device is not charging

FAQ for Samsung mobile. Find more about 'What to do when mobile device has problem with charging, turning on, or boot loop' with Samsung Support.

Others How to fix the “No SIM Card Detected” error on Samsung Galaxy devices

Learn how to fix the 'No SIM Card Detected' error on your Galaxy phone with this guide to resolve SIM card issues.

Camera How to fix camera issues with error “Warning Camera failed”

FAQ to learn how to fix camera issues with error “Warning Camera failed”.

Others Why is my Samsung Galaxy device slowing down and how can I speed it up?

Learn about a few things you can try when your Galaxy phone is slowing down.

Others What to do if your Samsung Galaxy device is not responding to S Pen Air actions

Learn how to troubleshoot your Galaxy device if S Pen air actions are not responding.

Audio Troubleshooting speaker and sound issues on a Samsung Galaxy device

Learn how to troubleshoot and fix speaker and sound issues on your Samsung Galaxy device.

Others How to use the Galaxy Avatar feature on your Samsung Galaxy S25

Learn how to use the Galaxy Avatar feature on your Samsung Galaxy device to create and personalise your digital avatar.

Others Guide to Apps screen changes on the Samsung Galaxy 25

Discover the Apps screen changes on the Samsung Galaxy 25, including improved search bar placement, vertical scrolling for alphabetical sorting, and enhanced one-handed usability.

Others Changes to the Home screen on the Samsung Galaxy S25

Explore the Samsung Galaxy S25 with improved Home Screen layouts, landscape mode, widget labels, enlarged folders, and enhanced customisation for Galaxy devices.

Lock Brief widgets on your Samsung Galaxy S25 Lock screen

Learn how to customise the Brief widgets on your Samsung Galaxy Lock screen.

Others Guide to Apps screen changes on the Samsung Galaxy

Discover the Apps screen changes on the Samsung Galaxy S25, including improved search bar placement, vertical scrolling for alphabetical sorting, and enhanced one-handed usability.

Others What’s new in S25 Ultra design?

FAQ to learn about S25 Ultra design

Others What New Recycled Materials Have Been Incorporated in the new S25 Series of the Device to Enhance Sustainability?

FAQ to learn about New Recycled Materials Have Been Incorporated in the new S25 Series of the Device to Enhance Sustainability

Others What is the Multimodal Search feature

FAQ to learn about Multimodal Search feature

Others What is Now Brief feature?

FAQ to learn about Now Brief feature

Camera What is my filter camera feature

FAQ to learn about My Filter camera feature

Others What are the new Performance features in the S25 series?

FAQ to learn about the new Performance features in the S25 series

Camera What are the new Camera features in the S25 series?

FAQ to learn the new Camera features in the S25 series

Others What are the new AI Samsung Health features?

FAQ to learn the new AI Samsung Health features

Others What are the new AI features in the S25 series?

FAQ to learn the new AI features in the S25 series

Others What are the features that the S-pen of the S25 Ultra have?

FAQ to learn more about what features does the S Pen of the S25 Ultra offer.

Software Upgrade What are the features of One UI 7

FAQ to learn more about what key features define One UI 7.

Others What are the AI features that still supported in the S25 series?

FAQ to learn more about what AI features are still supported in the S25 series.

Hardware S25 series comparison with S24 series

FAQ to learn more about how does the S25 series compare with the S24 series.

Others How does the S25 series improve the chatting and sharing experience for users?

FAQ to learn more about how does the S25 series enhance the chatting and file-sharing experience for users.

Hardware How does the new processor make the S25 series unique in its category?

FAQ to learn more about how does the new processor set the S25 series apart in its category.

Others How can the S25 series ensure 360º security to protect AI-driven features and maintain user privacy?

FAQ to learn more about how does the S25 series provide 360º security to safeguard AI-driven features and protect user privacy.

Battery How can the new processor affect the battery performance

FAQ to learn more about how does the new processor influence battery performance.

Others How can AI affect Modes and Routines

FAQ to learn more about how does AI influence the functionality of Modes and Routines.

Others How do I change my Samsung account's phone number for two-step verification?

FAQ to learn about two step verification: How do I change my Samsung account's phone number for two-step verification?

Camera Enhanced zoom and Nightography on Galaxy devices

Discover the latest improvements in the enhanced zoom and nightography features included on the S24.

Others Raising an Error Report via Samsung Members app

FAQ To learn how to raise an Error Report via Samsung Members app

Hardware Third-party products causing paint to peel off Galaxy devices

Use this guide to discover how third-party products can cause cosmetic damage to your Samsung Galaxy device.

Call & Contacts eSIM Contact saving function support discontinued

Learn how the discontinuation of the eSIM Contact saving function will affect where you store your contacts’ information.

Power How to set up fast charging on your Galaxy device

Learn how to enable Fast charging on your Galaxy device and speed up the charging process.

Others How to connect Galaxy Buds to other devices

Learn how to pair your Galaxy Buds with other devices.

Common Topics

Galaxy A7 2015 edition

Solutions & Tips

Filter

Manuals & Downloads

Filter

Language Click to Expand

OS Click to Expand

Additional Information

Warranty

Face-to-face support

News & Alerts

Contact Us

Online

Call

Face to face Support