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Long-lasting
Battery
Care
& Maintenance

Learn about proper battery use and care to ensure
their safety and efficiency.

Optimal Battery
Usage Environment

Galaxy is designed to perform best at 0° ~ 35°C.

Continuous use or charging in extreme temperatures may accelerate battery deterioration.

Temporary exposure to extreme temperatures will activate the device’s safeguards to minimise damage,
and charging will be limited to protect the battery from overheating.

Prevent Unexpected
Shutdowns.

  • Temperature iconUse the device at room temperature (0°~35°C).
    Extended use or storage at temperatures above 35°C or below 0° will reduce battery performance
    and may lead to unexpected shutdowns and a shorter battery life.

    In this case, let the device adjust to an appropriate temperature (0°~35°C) before use.



    Do not use or place your device in hot environments, like a hot car on a summer day, for extended periods of time.

    Do not place or store your device in cold environments, like below-zero temperatures during wintertime.
  • Map iconIf you’re experiencing frequent shutdowns, visit your nearest service centre.
    It may be time to replace your battery,
    as batteries are consumables,
    which naturally deteriorate over time.
  • Battery iconGo to Settings Tips to Extend Battery Life.
    Battery capacity and usage hours may vary depending on the device settings and usage patterns.

Minimise battery
deterioration
with
proper charging.

Using your device for the first time?
Been a while since your last use?

If so, try fully charging your battery before use.
Connect cable to phone
  • Always use an authentic Samsung charger to avoid battery deterioration and damage.
  • Always use a charger that fits. An incompatible charger could damage the USB port. 
  • Properly connect the charger. Failure to properly connect may damage the device.
  • Unplug the charger after the device has reached a 100% charge to avoid a swollen battery.

If your device will
remain unused,

try the following.

Battery deterioration may accelerate if a device is left with a depleted battery for a long period of time.

Here’s what you can do to preserve the battery’s condition when not in use.
  • Turn off the device and charge with an authentic Samsung charger to prevent depletion.
  • Charge the device to approximately 50~70% for long-term storage.
  • Charge the device once every 3~6 months.
  • Store in a cool, dry environment to preserve battery performance.
Wireless charging dock
* Images shown are for illustration purposes only.