Certified care by Samsung experts

Samsung Care+ is provided by Samsung authorized technicians who are trained to repair Samsung Galaxy devices.

Buy the new Galaxy Z Fold6 | Flip6 and get a 2-year warranty and one-time discounted screen repair.

*While supplies last. T&Cs apply.
*Promotion details may vary by region/country/carrier.
*Terms and conditions apply.
*Samsung Care+ coverage, service type and promotion details may vary by country/region and deductible (service fee) may apply.

Buy now
  • Samsung Care+

Accidents happen but Samsung Care+ has you covered

Enjoy peace of mind with Samsung Care+, a wide-ranging mobile care plan for your new Galaxy device. You’ll stay worry-free beyond the standard warranty, with complete protection for all accidental breakage and breakdown for up to 2 years. Whatever happens, our Galaxy experts will work to help get you back on track.

Here's what's covered

Smartphone is shown with its bottom left corner making contact with the ground. Screen is shown cracked and broken. After, the same smartphone is shown without a cracked and broken screen. Genuine parts, authorized SVC repairs, device repair, water damage and extensive cost savings icons encircle the smartphone. Smartphone is shown with its bottom left corner making contact with the ground. Screen is shown cracked and broken. After, the same smartphone is shown without a cracked and broken screen. Genuine parts, authorized SVC repairs, device repair, water damage and extensive cost savings icons encircle the smartphone.

Hardware repairs

Get fast, convenient repairs using genuine Samsung parts, from our authorised technicians.

Battery replacement

Stay powered up with quick and easy battery replacements.

Water
damage

Get hassle-free repair services for accidental damage caused by water or other liquids.

Software coverage

If your device isn't running smoothly, we'll check and fix the issue.

1 claim within 2 years

Make 1 claim for repair or replacement within 2 years, and save with a low deductible per claim.

  • *Samsung Care+ prices are subject to change without notice.
  • **Samsung Care+ coverage may vary by country, model and deductibles may apply.
TERMS & CONDITIONS
PRIVACY POLICY

How is our service comparable to competitors and basic warranty?

  • Basic manufacturer warranty covers :

    • Device Breakdown
    • Remote diagnostics and setup
    • Walk-in at Samsung Authorised Service Centers for same-day repair (depending on problem at hand)
    • 1-Year battery warranty
    • Device health check and lifetime customer support

    • 24 months of cover (For Galaxy ZFold6 and ZFlip6)
    • All accidental damages from handling
    • 1 claim over 2 years
    • Discounted screen repair

    • Loss of the product
    • Deliberate damage
    • Cosmetic damage
    • Pickpocketing or theft of any kind
    • Lack of reasonable care
    • Damages resulting from normal wear and tear

How to claim your benefits
with Samsung Care+

Call 1598 and a Samsung professional will help you find out your device status and claim your benefits as per your needs.

STEP 1

Oops! You’ve dropped your device on your way to work- and to your dismay, the screen seems to be shattered. What should you do?

STEP 2

If you are already a Samsung Care+ member, rest easy. We can restore your device quick and easy.

STEP 3

Visit your nearest Samsung Customer Service for authorized, convenient repair services provided by our trained professional.

STEP 4

Pay your discounted $69 screen repair fee for fixing your Galaxy ZFlip6 screen or discounted price of $99 screen repair fee for fixing your Galaxy ZFold6 screen without additional paperwork required. You can get going right back on track.

* Theft or loss services are only available for smartphones.

Contact us here.

Phone number: 1598

Make a claim or check your coverage.
For more information, go to samsung.com/support

It’s easy to find your IMEI number

To make a claim or check your coverage, you'll need your 15-digit IMEI number ready. Here’s how to find it:

Method 1

Dial *#06# from your phone. Your IMEI number will appear on your screen.

Method 2

On your phone, go to Settings and then tap "About phone". Look for your IMEI number on the screen. Press and hold your finger on the IMEI number to copy it to your clipboard.

Method 3 (tablets only)

Your IMEI, serial number and model number may be printed on the back of your tablet.

Start here.
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* Device and screen images simulated for illustrative purposes.

Frequently Asked Questions