What do you recommend to clean the TV?

Last Update date : Sep 08. 2021

[General Vision]

For general cleaning of the TV frame and screen, use a soft, clean, lint-free cloth. Most Samsung TVs come with a microfiber cloth that can be used for this purpose. Never use cleaning fluids, wax or chemicals except as described below. Do not use water unless the instructions that came with the TV say otherwise and only use water as directed by the instructions for use on the TV.

[Solution]

If you want to remove the white dust on the front or back of your TV or clean them please follow the recommendations below.

 

Note: When cleaning the TV casing or screen surface, wipe it with a slightly damp, soft cloth.

1. Do not spray the cleaner directly on the surface of the product. Otherwise, this may cause discoloration and distortion of the structure and the screen surface may peel off.

2. Clean the product, using a soft cloth with a special monitor cleaner only. If you use any other type of cleaner than TV cleaner, you must dilute it with water in a ratio of 1:10.

3. When cleaning the product, be sure to unplug the power cord.  Otherwise this may cause a short circuit or fire.

4. When cleaning the monitor, unplug the power cord and wipe it with a soft, dry cloth.

Important

Do not use chemicals such as wax, benzene, alcohol, thinner, mosquito repellent, lubricants, or cleaners. These may change the appearance of the product, the surface of the product and peel off the serial labels and product indications.

5. From the product cover to the rest of the equipment is easily scratched, be sure to use the specified fabric only.

Important

Use the specified cloth by dampening it with very little water. As the product may be scratched if there is any foreign material on the cloth, be sure to shake well before use.

6. When cleaning the product, do not spray water directly on the equipment.

Important

Make sure that water does not enter the product and that it is not wet so that it does not cause a short circuit, fire or damage to the equipment.

if the problem persists,

if the problem persists,

please contact us via Chat so that our agents can provide you with a solution

Thank you for your feedback!