Samsung
Support Center
Whether it's a product repair or just some help and advise. There are over (number eg.524) authorised support centers across the Latin America that can help you. All are fully trained and use genuine Samsung parts in all repairs. Find your product type below to see how you can get the face-to-face support you need.
What product do you have?
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- Smartphone, Tablet or Wearable
- To ensure the safety of your personal information, please remember to activate the maintenance mode before sending your phone in for repair. When maintenance mode is enabled, access to customer data within the device is restricted. Please click here to find out more about maintenance mode.
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- 40' TV or smaller
- If you have one our smaller TVs, the quickest way for us to help you is for you to visit one of our authorized support centers from the list below.
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- Other products
- For anything else, please contact us on http://www.samsung.com/latin_en/info/contactus/
and we will be able to advise you with next steps.
Find a Support Center
How to search?
To find your closest Support Center,
please follow the steps below.
please follow the steps below.
1. Select product category from the above options
( Mobile device, Home Appliance etc.)
2. Enter your city, town or post code
3. If no results appear, please increase the search radius (20 km, 30 km etc.)
( Mobile device, Home Appliance etc.)
2. Enter your city, town or post code
3. If no results appear, please increase the search radius (20 km, 30 km etc.)
Map
Contact Info
WhatsApp - 24/7
![WhatsApp]()
![WhatsApp]()
Help you is now easier through our official WhatsApp channel.
We are available!
Attention 24 hours a day
Attention 24 hours a day
LiveChat - 24/7
![LiveChat]()
![LiveChat]()
Attention with our expert staff in Samsung products.
We are available!
Attention 24 hours a day
Attention 24 hours a day
Online
There are a number of a different ways of contacting us via Live Chat, Email and more
Face to face Support
Whether your product is in warranty or out of warranty, we're here to help.