Samsung
Support Center

Whether it's a product repair or just some help and advise. There are over (number eg.524) authorised support centers across the Latin America that can help you. All are fully trained and use genuine Samsung parts in all repairs. Find your product type below to see how you can get the face-to-face support you need.

Samsung Support Center

What product do you have?

  • Smartphone, Tablet or Wearable Smartphone, Tablet or Wearable
    Smartphone, Tablet or Wearable
    To ensure the safety of your personal information, please remember to activate the maintenance mode before sending your phone in for repair. When maintenance mode is enabled, access to customer data within the device is restricted. Please click here to find out more about maintenance mode.

    To see our Frequently Asked Questions about using maintenance mode click here.
  • 40' TV or smaller 40' TV or smaller
    40' TV or smaller
    If you have one our smaller TVs, the quickest way for us to help you is for you to visit one of our authorized support centers from the list below.
  • Other products Other products
    Other products
    For anything else, please contact us on http://www.samsung.com/latin_en/info/contactus/
    and we will be able to advise you with next steps.

Find a Support Center

Select your product

How to search?  

To find your closest Support Center,
please follow the steps below.
1. Select product category from the above options
( Mobile device, Home Appliance etc.)

2. Enter your city, town or post code

3. If no results appear, please increase the search radius (20 km, 30 km etc.)
SIDE MENU 
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  • Address
  • Operating Hours
  • Phone Number
  • E-mail
  • Website
  •  Reserve

* Please note, we advise you to contact Service Center to ensure that your product can be repaired at that location

Handling Products
    Reserve
    SIDE MENU 

    Map

    Contact Info

    WhatsApp - 24/7
    WhatsApp WhatsApp

    Help you is now easier through our official WhatsApp channel.

    We are available!
    Attention 24 hours a day
    Start chatting

    LiveChat - 24/7
    LiveChat LiveChat

    Attention with our expert staff in Samsung products.

    We are available!
    Attention 24 hours a day
    Start chatting

    Online

    There are a number of a different ways of contacting us via Live Chat, Email and more
    Learn more

    Call

    Speak to one of our dedicated team of experts
    Learn more

    Face to face Support

    Whether your product is in warranty or out of warranty, we're here to help.
    Find a support center
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