Select+ Services for
Mobile Devices
For your Galaxy Z Flip 5 and Galaxy Z Fold 5 phones and Galaxy Tab S9 tablets*.
Because you are an exclusive customer, Samsung has created for you a package of services that you can use for free whenever you need them*.
Delivery to your door
Delivery to your door
We will use electric scooters to deliver your equipment to your home once it is ready for free.
We deliver your repaired equipment to your home.
Loan unit
Loan unit
In the event that a repair service takes more than 24 hours, a temporary device will be provided.
Provide a temporary device for prolonged services.
Extension of test period
Extension of test period
In case the product is defective at the factory, you have a 30-day trial period.
30 days trial if the product turns out to be defect.
Service Policies
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Delivery to your doorWe want to make your life easier, so if you need to take your phone or tablet to any of our workshops, we offer home delivery service, just let us know where you want to receive it and that's it!*
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Loan unitTo keep you in touch at all times, we make it easy for you to borrow a device while yours is in our expert hands, so you can stay in touch with the ones you love the most.
Applies to Galaxy Z Flip 5 and Galaxy Z Fold phones only. -
Extension of test periodWe extended to 30 days our policy of immediate exchange in case of factory defect, so that you feel more relaxed and supported in the purchase of your mobile device.
Contact Info
WhatsApp - 24/7
![WhatsApp]()
![WhatsApp]()
Help you is now easier through our official WhatsApp channel.
We are available!
Attention 24 hours a day
Attention 24 hours a day
LiveChat - 24/7
![LiveChat]()
![LiveChat]()
Attention with our expert staff in Samsung products.
We are available!
Attention 24 hours a day
Attention 24 hours a day
Online
There are a number of a different ways of contacting us via Live Chat, Email and more
Face to face Support
Whether your product is in warranty or out of warranty, we're here to help.
