SM-X356B
Common Topics
SM-X356B
SM-X356BSolutions & Tips
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Network & WiFi
What to do when GPS is not working properly on Android mobile device
FAQ for mobile devices. Find more about What is Quick connect and how do I use it? with Samsung Support.
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Samsung Apps
What is a secure folder and how to use it
FAQ for Samsung mobile devices. Find more about What is a secure folder and how to use it with Samsung Support
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Others
How to find phones model number serial number or IMEI number
FAQ for Samsung mobile devices. Find more about How to find phones model number serial number or IMEI number with Samsung Support
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Others
How to move from iOS phone to Samsung
FAQ for Samsung mobile devices. Find more about How to move from iOS phone to Samsung with Samsung Support
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Software Upgrade
How to keep your Galaxy mobile device from slowing down
FAQ for Samsung mobile devices. Find more about How to keep your Galaxy mobile device from slowing down with Samsung Support
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Others
What to do if you have lost your galaxy device
FAQ for Samsung mobile devices. What to do if you have lost your galaxy device with Samsung Support
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Audio
How can I use Dual audio to share media on multiple devices?
FAQ for Samsung mobile devices. Find more about How can I use Dual audio to share media on multiple devices? with Samsung Support
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Settings
How to resize a photo in the Gallery app on your Galaxy phone
FAQ for Samsung mobile devices. Find more about How to resize a photo in the Gallery app on your Galaxy phone with Samsung Support
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Others
How to change the language settings of each app in your Galaxy device
FAQ for Mobile Devices. Find more about How to change the language settings of each app in your Galaxy device with Samsung Support.
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Others
Measure your body composition with the Galaxy Watch series
You can measure your body composition using the BIA sensor on your Galaxy Watch.
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Others
Protect your Galaxy device with the Auto Blocker feature
A guide to discover effective strategies to safeguard your Samsung device with Auto Blocker. Learn how to prevent installing unauthorized apps, secure your device against malicious activity, and enhance privacy and security.
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Samsung Apps
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.
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Others
How to set Generative wallpaper on Galaxy devices
Learn how to use generative wallpaper on the Galaxy S24.
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Settings
About the updated Edge Panel and accessing the Smart select feature
Discover how the redesigned Edge Panel has made accessing the Smart select feature more convenient.
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Battery
How to set the display of charging information on your Samsung Galaxy device
Learn how to customize the display of charging notifications.
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Power
How to use the Wireless power sharing feature on your Galaxy Device
Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.
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Power
How to fix unexpected shutdowns on the Samsung Galaxy Tab
This guide provides steps to help you identify and troubleshoot issues when your Galaxy Tab unexpectedly shuts down, ensuring it stays powered on when you need it most.
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Battery
What to do if your Samsung Galaxy Tab is not charging
Learn how to fix common charging issues like a faulty charging port, damaged cables, or slow charging. Follow these troubleshooting tips to resolve Galaxy Tab charging problems.
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Software Upgrade
Update One UI 2 with Android 10
FAQ for Samsung mobile devices. Find more about Update One UI 2 with android 10 with Samsung Support
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Application
Is my mobile device compatible with Disney Plus?
FAQ for Samsung mobile devices. Find out more about Is my mobile device Disney + compatible? with Samsung Support
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Others
How to get a Samsung account and the advantages of having it
FAQ for mobile devices . Find more about How to get a Samsung account and the advantages of having it with Samsung Support
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Battery
What to do if your Samsung Galaxy device is not charging
FAQ for Samsung mobile devices. Find out more about What to do when mobile device has problem with charging turning on or boot loop with Samsung Support
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Others
How can i recover deleted photo
FAQ for Samsung mobile devices. Find more about How can i recover deleted photo with Samsung Support
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Hardware
Will device NFC work if equipped with LED cover?
FAQ for Samsung mobile devices. Find more about Will device NFC work if equipped with LED cover? with Samsung Support
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Application
Why apps close unexpectedly
FAQ for Samsung mobile devices. Find more about Why apps close unexpectedly with Samsung Support
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Others
How to keep your Galaxy phone from slowing down
FAQ for Samsung mobile devices. Find more about How to keep your Galaxy phone from slowing down with Samsung Support
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Others
How to access data even if your Galaxy phone's touch screen is not available
FAQ for Samsung mobile devices. Find more about How to access data even if your Galaxy phone's touch screen is not available with Samsung Support
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Power
What to do if your Galaxy phone won’t power on properly?
FAQ for Samsung mobile devices. Find more about What to do if your Galaxy phone won’t power on properly? with Samsung Support
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Settings
What to do if your Galaxy phone's screen won't rotate
FAQ for Samsung mobile devices. Find more about What to do if your Galaxy phone's screen won't rotate with Samsung Support
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Power
What to do if the battery of my new phone seems to be draining faster?
FAQ for Samsung mobile devices. Find more about What to do if the battery of my new phone seems to be draining faster? with Samsung Support
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Battery
How to set up fast charging on your Galaxy device
Learn how to enable Fast charging on your Galaxy device and speed up the charging process.
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Accessory & Bluetooth
How to fix Bluetooth connection problems with your phone or tablet
FAQ for Samsung mobile devices. Find more about How to fix Bluetooth connection problems with your phone or tablet with Samsung Support
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Others
How to use a second screen on your Tablet
FAQ for Mobile & Devices. Find more about How to use a second screen on your Tablet with Samsung Support.
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Others
Safety precautions when using a Galaxy device
FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.
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Network & WiFi
Network carriers that support 5G for Samsung Galaxy devices
With the power of 5G, enjoy lightning-fast speeds, reduced latency, and seamless connectivity. Discover if your area is covered by a 5G network.
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Others
Use two hands with your Samsung Galaxy devices for maximum productivity
Using two hands to navigate your Galaxy devices will increase your productivity throughout the day.
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Others
Navigate your Galaxy phone and Galaxy tablet using Multi control
Multi control lets you connect your Galaxy tablet to your Galaxy phone for convenient multitasking capabilities!
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Software Upgrade
Simplified app names in Galaxy One UI 6
Discover the streamlined experience of Samsung Galaxy One UI 6.0, where app names are simplified for enhanced usability. Explore Samsung's latest user interface updates, making your Android device even more user-friendly.
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Hardware
Third-party products causing paint to peel off Galaxy devices
Use this guide to discover how third-party products can cause cosmetic damage to your Samsung Galaxy device.
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Samsung Apps
Use the Samsung Find app to locate a lost device
Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.
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Samsung Apps
Features of the Samsung Find app
Discover the various features of the Samsung Find app.
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Multimedia
How to use Quick Share to share a file between phones
Learn how to use the Quick Share feature on your Galaxy S24.
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Lock
Unlock Your Samsung Galaxy with a previous screen lock method
Discover how to unlock your Galaxy device with a previous screen lock method when you’ve forgotten your current PIN, password, or pattern.
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Software Upgrade
How to update your Samsung Galaxy phone or tablet
Learn how to keep your Galaxy phone or tablet up-to-date.
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Audio
Sounds, vibrations, and notifications on your Samsung Galaxy devices
Personalize sounds, vibrations, and notification settings on your Samsung Galaxy devices to enhance your user experience.
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Others
What to do if your Samsung Galaxy device is not responding to S Pen Air actions
Learn how to troubleshoot your Galaxy device if S Pen air actions are not responding.
Manuals & Downloads
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User Manual
- ver 1.0
- 3.52 MB
- May 14. 2025
ENGLISH(Latin America) -
User Manual
- ver 1.0
- 3.47 MB
- May 14. 2025
SPANISH(Latin America) -
User Manual (Android 15 )
- ver 1.1
- 3.91 MB
- Jun 25. 2025
ENGLISH -
User Manual (Android 15 )
- ver 1.1
- 3.88 MB
- Jun 25. 2025
DUTCH -
User Manual (Android 15 )
- ver 1.1
- 3.9 MB
- Jun 25. 2025
SPANISH -
Repair Guide (Repair Guide)
- ver 1.0
- 25.55 MB
- Jun 18. 2025
DUTCH -
Repair Guide (Repair Guide)
- ver 1.0
- 206.55 MB
- Jun 18. 2025
SPANISH -
Repair Guide (Repair Guide)
- ver 1.0
- 25.5 MB
- Jun 13. 2025
ENGLISH -
Safety Guide
- ver 2.0.1
- 4.81 MB
- Apr 18. 2025
ENGLISH, ALBANIAN, BULGARIAN, CROATIAN, CZECH, DANISH, DUTCH, ESTONIAN, FINNISH, FRENCH, GERMAN, GREEK, HUNGARIAN, ITALIAN, KAZAKH, LATVIAN, LITHUANIAN, MACEDONIAN, MONGOLIAN, NORWEGIAN, POLISH, PORTUGUESE, ROMANIAN, RUSSIAN, SERBIAN, SLOVAK, SLOVENIAN, SPANISH, SWEDISH, TURKISH, UKRAINIAN, UZBEK
ADDITIONAL INFORMATION
Contact Info
WhatsApp - 24/7
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![WhatsApp]()
Help you is now easier through our official WhatsApp channel.
We are available!
Attention 24 hours a day
Attention 24 hours a day
LiveChat - 24/7
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![LiveChat]()
Attention with our expert staff in Samsung products.
We are available!
Attention 24 hours a day
Attention 24 hours a day
Online
There are a number of a different ways of contacting us via Live Chat, Email and more
Face to face Support
Whether your product is in warranty or out of warranty, we're here to help.