SM-R861
Common Topics
SM-R861
SM-R861Solutions & Tips
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Others
How to find phones model number serial number or IMEI number
FAQ for Samsung mobile devices. Find more about How to find phones model number serial number or IMEI number with Samsung Support
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Software Upgrade
How to keep your Galaxy mobile device from slowing down
FAQ for Samsung mobile devices. Find more about How to keep your Galaxy mobile device from slowing down with Samsung Support
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Others
How do I customize the watch face on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How do I customize the watch face on my Galaxy Watch with Samsung Support.
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Others
How to change the language settings of each app in your Galaxy device
FAQ for Mobile Devices. Find more about How to change the language settings of each app in your Galaxy device with Samsung Support.
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Others
How to use the touch command of Samsung Galaxy Buds
Learn how to set up and use touch commands on the Samsung Galaxy Buds2 series.
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Others
Monitor your heart rate and blood pressure with the Galaxy Watch series
Learn how to use your Galaxy Watch to check your blood pressure and heart rate.
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Samsung Apps
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.
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Others
How to use the Samsung Galaxy Ring
Learn more about the Galaxy Ring and its features.
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Samsung Apps
View your step count in Samsung Health
Learn to use Galaxy devices to track your step count in the Samsung Health app.
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Others
Use Samsung Health sleep monitoring on your Samsung Galaxy Watch and Fit
Learn how to use the sleep monitoring feature on the Samsung Health app and get a better night’s sleep.
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Battery
How to charge a Samsung Galaxy Watch with or without a charger
Learn about different charging methods and battery saving features available on your Galaxy Watch.
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Power
How to use the Wireless power sharing feature on your Galaxy Device
Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.
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Others
What to do if your Galaxy Watch touch screen is not working
Use this guide to troubleshoot touch screen issues, restore screen responsiveness, or reset your Galaxy Watch.
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Others
What to do when my Galaxy Buds Pro's noise control feature is not working properly
FAQ for Samsung mobile devices. Find more about What to do when my Galaxy Buds Pro's noise control feature is not working properly with Samsung Support
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Others
What should I do when the left and right volume levels of Galaxy Buds Pro are different?
FAQ for Samsung mobile devices. Find more about What should I do when the left and right volume levels of Galaxy Buds Pro are different? with Samsung Support
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Hardware
How to couple with a newly purchased earbud and an used earbud
FAQ for Samsung mobile devices. Find more about How to couple with a newly purchased earbud and an used earbud with Samsung Support
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Battery
Check the battery life difference between the left and right earbuds of the Galaxy Buds
FAQ for Samsung mobile devices. Find more about Check the battery life difference between the left and right earbuds of the Galaxy Buds with Samsung Support
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Others
Tips for the best audio quality on the Galaxy Buds2
FAQ for Samsung Mobile. Find more about tips for the best audio quality on the Galaxy Buds2 with Samsung Support.
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Others
How to properly use your Galaxy Buds2
FAQ for Samsung Mobile. Find more about how to properly use your Galaxy Buds2 with Samsung Support.
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Others
Find the best fit for your ears with the Galaxy Earbud fit test
FAQ for Samsung Mobile. Find more about the best fit for your ears with the Galaxy Earbud fit test with Samsung Support.
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Others
How to connect a Galaxy Watch to a smartphone
FAQ for Mobile Devices. Find more about How to connect a Galaxy Watch to a smartphone with Samsung Support.
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Others
How do I change the display name of my Galaxy Buds?
FAQ for Mobile Devices. Find more about How do I change the display name of my Galaxy Buds with Samsung Support.
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Others
What is the Galaxy Buds 360 audio feature?
FAQ for Mobile Devices. Find more about What is the Galaxy Buds 360 audio feature with Samsung Support.
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Others
How to manage tiles on your Galaxy Watch
FAQ for Mobile Devices. Find more about How to manage tiles on your Galaxy Watch with Samsung Support.
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Others
How to use the Galaxy Watch
FAQ for Mobile Devices. Find more about How to use the Galaxy Watch with Samsung Support.
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Others
How can I take a screenshot on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How can I take a screenshot on my Galaxy Watch with Samsung Support.
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Others
What is the difference between the Galaxy Buds2, Buds Live and Buds Pro?
FAQ for Mobile Devices. Find more about What is the difference between the Galaxy Buds2, Buds Live and Buds Pro Buds with Samsung Support.
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Others
How to charge my Galaxy Buds
FAQ for Mobile Devices. Find more about How to charge my Galaxy Buds with Samsung Support.
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Others
How can I make a payment with my Galaxy Watch?
FAQ for Mobile Devices. Find more about How can I make a payment with my Galaxy Watch with Samsung Support.
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Others
How do I update my Galaxy Buds software?
FAQ for Mobile Devices. Find more about How do I update my Galaxy Buds software with Samsung Support.
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Others
How to charge the Galaxy Watch5 faster
FAQ for Mobile Devices. Find more about How to charge the Galaxy Watch5 faster with Samsung Support.
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Others
What is the Galaxy Buds2 Pro 360 audio feature?
FAQ for Mobile Devices. Find more about What is the Galaxy Buds2 Pro 360 audio feature with Samsung support.
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Others
Safety precautions when using a Galaxy device
FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.
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Others
Galaxy Watch Water Resistance
FAQ for Mobile Devices. Find more about Galaxy Watch Water Resistance with Samsung Support.
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Others
How to use Galaxy Wearable Self Diagnostics
FAQ for Mobile Devices. Find more about How to use Galaxy Wearable Self Diagnostics with Samsung Support.
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Hardware
Tips and techniques for using D-Buckle Sport band for Galaxy Watch Series
Unlock the full potential of your Galaxy Watch Series D-Buckle Sport band with expert tips and techniques. Learn how to adjust, maintain, and customize your watch band for a personalized and stylish experience. Enhance your Galaxy Watch with this versatile accessory, designed to complement your fashion and elevate your smartwatch game.
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Network & WiFi
How to run eSIM self-diagnostics for the Galaxy Watch series
If you’re having trouble with the eSIM on your Galaxy watch, there are several possible solutions you can try at home.
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Others
How to correctly wear and maintain your Galaxy Watch/Fit
Ensure that your Galaxy Watch/Fit stays in good condition by following this guide to wearing and maintaining your device properly.
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Others
How to change your Galaxy Earbud Tips
Learn how to easily replace your Galaxy Earbud Tips with our comprehensive guide.
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Samsung Apps
Use the Samsung Find app to locate a lost device
Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.
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Samsung Apps
Features of the Samsung Find app
Discover the various features of the Samsung Find app.
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Settings
Use silent modes on your Samsung Galaxy Watch
Discover how to use the different silent modes on your Galaxy watch.
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Others
How to wear and use the Galaxy Buds3 and Buds3 Pro
Learn more about how to wear and use the Galaxy Buds3 series.
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Battery
All about the wireless charging and Wireless power sharing features on the Samsung Galaxy Watch Ultra and Watch7
Discover how the design changes on the Galaxy Watch7 series alter the device’s ability to charge wirelessly.
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Software Upgrade
How to update software and apps on your Samsung Galaxy Watch
Learn how to update your Samsung Galaxy watch’s software and apps.
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Others
What to do when a Samsung Galaxy Watch app crashes, freezes, or won’t respond
Learn what to do when an app on your Samsung Watch crashes, freezes, or won’t respond.
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Audio
What to do if you experience static noise with the Samsung Galaxy Buds
Learn what to do when your Galaxy Buds have static noise.
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Others
How to pair a Galaxy Watch with your Samsung Galaxy device
Learn how to connect your Galaxy Watch to your Samsung Galaxy device with this step-by-step guide.
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Power
What to do when Samsung Galaxy earbuds do not turn on or charge
Learn what to do when Samsung Galaxy earbuds do not turn on or charge.
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Settings
How to use your Galaxy phone or Watch to manage notifications on your wearable device
Learn how to use your Galaxy phone and Galaxy Watch to enable and disable notifications on your wearable device.
Manuals & Downloads
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Safety Guide
- ver 1.8
- 4.39 MB
- Jul 26. 2024
KOREAN, ENGLISH, SIMPLIFIED CHINESE(China), SIMPLIFIED CHINESE(S.E Asia), TRADITIONAL CHINESE(Hongkong), TRADITIONAL CHINESE(Taiwan), ALBANIAN, ARABIC, BENGALI, BULGARIAN, BURMESE, CAMBODIAN, CROATIAN, CZECH, DANISH, DUTCH, ESTONIAN, FINNISH, FRENCH, GERMAN, GREEK, HEBREW, HUNGARIAN, INDONESIAN, ITALIAN, JAPANESE, KAZAKH, LAOTHIAN, LATVIAN, LITHUANIAN, MACEDONIAN, MONGOLIAN, NORWEGIAN, POLISH, PORTUGUESE, ROMANIAN, RUSSIAN, SERBIAN, SLOVAK, SLOVENIAN, SPANISH, SWEDISH, THAI, TURKISH, UKRAINIAN, URDU, UZBEK, VIETNAMESE -
Safety Guide
- ver 1.0
- 4.39 MB
- Jul 19. 2024
ENGLISH(Latin America), SPANISH(Latin America) -
User Manual
- ver 1.0
- 4.04 MB
- Jul 19. 2024
ENGLISH(Latin America) -
User Manual
- ver 1.0
- 4.06 MB
- Jul 19. 2024
SPANISH(Latin America) -
User Manual
- ver 1.0
- 4.21 MB
- Jul 12. 2024
ENGLISH -
User Manual
- ver 1.0
- 4.21 MB
- Jul 12. 2024
DUTCH -
User Manual
- ver 1.0
- 4.23 MB
- Jul 12. 2024
SPANISH
ADDITIONAL INFORMATION
Contact Info
WhatsApp - 24/7
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We are available!
Attention 24 hours a day
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Attention with our expert staff in Samsung products.
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Attention 24 hours a day
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There are a number of a different ways of contacting us via Live Chat, Email and more
Face to face Support
Whether your product is in warranty or out of warranty, we're here to help.