What to do if- your Galaxy phones touch screen doesnt work properly

If you attach accessories, such as screen protectors, to the touch screen, it may not work properly. Protective lenses can also affect sensitivity to touch. In particular, some non-Samsung approved protective films or lenses only have adhesive on the side edges, and if these products adhere to the screen, the glass or protective film may not fully adhere to the screen.

Because of this, some areas of the touch screen may not recognize the touch and respond intermittently. After removing the accessory, check the touch function again. If the accessory is removed and the touch is working properly, your phone will have no problem with the touch screen.

If you are wearing gloves or your hands are not clean while touching the touch screen, or if you touch the screen with sharp objects or your fingertips, the touch screen may not work properly

The touch screen may malfunction in wet conditions or when exposed to water.

Your Galaxy phone has a feature that increases the touch sensitivity of the screen when using a screen protector. If you feel that the touch on the screen has become less sensitive when using the screen protector, please follow the steps below to enable the Touch Sensitivity feature.

Step 1. Go to Settings and then select the Display menu.

Step 2. Find and tap the switch to activate touch sensitivity.