How do I set up or log into my Samsung Account?
Your Samsung Account has multiple benefits: it enables you to keep Samsung apps synced across your Samsung devices, gives access to Samsung Pay, enables you to get news and discounts, and use the Find My Mobile service to keep track of your phone, amongst others.
1.- Go to settings then tap cloud and accounts or accounts and backup
2.- Tap "Accounts" > "Add Account" > "Samsung account"
3.- Tap "Create Account" to create a new account, or "Sign in" to sign in to an existing account.
* If you are setting up your account for the first time you will be prompted to read the Terms and Conditions. Tap "Agree" to continue.
4.- Fill in your email address, choose a password, enter your first and last name and date of birth, then tap "Create account".
Verify your email address by clicking on the link sent to you via email.
Once you have set up your Samsung account on your phone, you will be automatically logged in on that device. You can also log into your Samsung account on your computer by following the instructions below.
Visit Samsung Account
1.- Click “Sign in”.
2.- Enter your email address and password and click “Sign in”.
3.- Enter the two-step verification code sent to your phone and click “Verify”.
To remove a Samsung Account from your device, you need to know the password. If you have forgotten the password, first reset the password online, then log in and remove account by following the instructions below.
1.- Go to "Settings", then touch "Accounts and backup" or "Cloud and accounts".
2.- Go to "Accounts".
3.- Choose the account you want to delete and add the information that will be requested (Samsung account email and password)
4.- Go to "Delete account", then touch "Delete".
Please note: if the message "Processing failed" is displayed, make sure that your device is connected to the internet via a Wi-Fi or data network.
5.- Tap the More options icon. Tap "Remove account", then tap "Remove".
6.- Enter your Samsung Account password, then tap "Done" to remove the account from your device.
Your chosen account will now be removed.
Visit Samsung Account
1.- Click on your account name.
2.- Select "Samsung Account settings".
3.- Click "Delete Account".
4.- Click "Delete" to confirm.
If you want to change the email address associated with your Samsung account:
1.- Go to "Settings", then tap "Accounts and backup" or "Cloud and accounts"
2.-Tap "Accounts"
3.- Choose the account you would like to change the email address for.
4.- Tap "Personal info".
Please note: if the message "Processing failed" is displayed, make sure that your device is connected to the internet via a Wi-Fi or data network.
5.- Tap the email address you’d like to change.
6.- Tap “Change”.
7.- Enter the new email address that you wish to use, then tap “Change”.
* You will have to verify this change using a code sent to your phone.
1.- Go to "Settings", then tap "Accounts and backup".
2.- Tap "Accounts".
3.- Tap the account and tap Tap "Password and security".
Tap "Change password", then tap "Next".
Please note: changing your password will sign you out of your account on all your devices.
Follow the steps below if you have forgotten your password or Samsung Account ID and you're locked out of your Samsung Account.
Visit Samsung Account
1.- Click "Sign in".
2.- Click "Find ID or Reset password?".
3.- Select either "Find ID" or "Reset password", then enter the required information.
Check your email inbox, then click the link in the email you have received from Samsung Account.
Enter your new password and retype to confirm.
You can use your Samsung Account to back up or restore your data or set your device to create backups automatically.
To manage which Samsung Account notifications you wish to see (or switch them off entirely)
1.- Go to "Settings", then tap "Apps".
2.- Tap the More options icon.
3.- Tap "Show system apps".
4.- Scroll down, then tap "Samsung Account" and Tap "Notifications".
Tap "General notifications", then tap to select your preferences.
To remove a notification is currently displayed on your lock screen:
Tap and hold the notification.
Tap the switch to deactivate "Allow Notifications" or "Show Notifications".
If you're having trouble with your Samsung mobile device, tablet, or wearables, you can send us a question in the Samsung Members app.
This allows us to take a closer look at what is happening. The data is anonymized and is only kept during the investigation. Learn more about how to submit a bug report via How to use the Samsung Members app
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