What to do when my refrigerator does not make ice properly?

When the refrigerator is used for the first time or after a long period of time, the appliance should be in operation for at least six hours before ice can be made. If the refrigerator has been in operation for more than six hours, first check the set temperature. It should be - 15 ° C or colder for the freezer compartment. 

If there is ice in the ice storage container, and you hear the sound of motor movement when you press the ice maker's lever, but the ice doesn't come out, check the following cases.

Check to see if the refrigerator is in ICE OFF mode. The ice maker function can be activated by pressing the Ice Type button.

• If the ice passage is blocked by ice, it may cause an issue. Therefore, it is recommended that you periodically check and clean the ice passage.
• Slightly lift out the ice bucket flap and check the status of the produced ice. If the ice is clumped together, dump the ice and let the ice maker produce new ice. 
• Ice can clump if the ice maker isn't used very often or you have the temperature for the freezer set too low. When you don't use the ice maker for a while, turn the ice maker off to prevent frost from occurring.
• If the front of the ice dispenser is clogged with ice, clear the blockage by running warm water through the ice bucket opening.

It is recommended to test the ice maker to find any of the problems are inside. You can test the ice maker by pressing and holding the test button on the ice maker. If the produced ice cubes are too small in quantity, you can consider several types of issues such as the water connection, water pressure, etc.

The test button will be located on the side or bottom of the ice maker. You'll hear a response tone when you press the button, and another tone at the end to indicate the ice maker is functional. You'll hear the motor running and a small amount of water will dispense at the end.