Buttons are not working when my Samsung dishwasher is turned on

Last Update date : Aug 24. 2024

Possible reason

If the buttons on your Samsung dishwasher’s control panel are not working when the dishwasher is turned on, then it is most likely because Control Lock has been accidentally enabled. The Control Lock function will lock all buttons except for the POWER button, in order to prevent children from playing with the dishwasher. You will need to disable Control Lock so you can use your dishwasher’s buttons and cycles again. If you cannot disable Control Lock, you can also try resetting your dishwasher.

You can use the following instructions to turn off Control Lock on your dishwasher.

1 Close the dishwasher’s door.
2 To turn off Control Lock, press and hold the Control Lock button for 3 seconds.
To turn off Control Lock, press and hold the Control Lock button for 3 seconds
3 Control Lock will turn off.

You can use the following instructions to turn off Control Lock on your dishwasher.

1 Close the dishwasher’s door.
2 To turn off Control Lock, press and hold the Multi tab button for 3 seconds.
To turn off Control Lock, press and hold the Multi tab button for 3 seconds
3 Control Lock will turn off.
Turn the dishwasher on, and then press the Option button. Turn the dishwasher on, and then press the Option button.

Step 1.

Turn the dishwasher on, and then press the Option button.

Navigate to the Child Lock option by using the Left or Right buttons. Navigate to the Child Lock option by using the Left or Right buttons.

Step 2.

Navigate to the Child Lock option by using the Left or Right buttons.

Press the Start button to enter the sub-menu. Press the Start button to enter the sub-menu.

Step 3.

Press the Start button to enter the sub-menu.

Using the Left or Right buttons, select On (function enabled) or Off (function disabled). Using the Left or Right buttons, select On (function enabled) or Off (function disabled).

Step 4.

Using the Left or Right buttons, select On (function enabled) or Off (function disabled).

Press the Start button to save the new setting. Press the Start button to save the new setting.

Step 5.

Press the Start button to save the new setting.

If you are still unable to use the buttons on your dishwasher after following the instructions in the above sections, you can try resetting your dishwasher.

1 Unplug your dishwasher or turn off the power from your circuit breaker.
2 Then, wait about 1 to 5 minutes. This allows for the electrical charge to clear out of the dishwasher.
3 Power on the dishwasher again.

If the problem persists,

If the problem persists,

please contact us via Chat so that our agents can provide you with a solution.

Service Centers
WhatsApp

Related Questions

Thank you for your feedback!

Contact Info

WhatsApp - 24/7
WhatsApp WhatsApp

Help you is now easier through our official WhatsApp channel.

We are available!
Attention 24 hours a day
Start chatting

LiveChat - 24/7
LiveChat LiveChat

Attention with our expert staff in Samsung products.

We are available!
Attention 24 hours a day
Start chatting

Online

There are a number of a different ways of contacting us via Live Chat, Email and more
Learn more

Call

Speak to one of our dedicated team of experts
Learn more

Face to face Support

Whether your product is in warranty or out of warranty, we're here to help.
Find a support center
View more