Use the Samsung Galaxy SmartTag and SmartTag+

If you are still unable to locate it, you can use these additional options to pinpoint its whereabouts:

• Search nearby: Use this to help you locate the device when you know it’s somewhere nearby. It will let you know if the Galaxy SmartTag’s signal is weak or strong. The green area will get bigger as you get closer to the device and it’s signal gets stronger.

• Navigate: Use this feature when the device’s location appears on the map, but you are unsure how to get to it. This will bring up the device’s location in Google Maps, so you can navigate to it using GPS.

• Ring: Tap this to make the Galaxy SmartTag emit a beeping sound. It will continuously ring until you tap Stop. This feature is great if you know the device is close and need a little extra help to find it.

Step 4. Tap Add (the plus sign), then select the function you’d like to use. For example, you can tap Control devices, Notify someone, or Run scenes.

Step 5. Use the on-screen instructions to set up the function, then tap Next.
Step 6. Choose the action for the Routine, such as turning on a light.
Step 7. When you are finished, tap Save to save your Routine.

The previous steps only delete the tag from SmartThings Find. To completely remove the Galaxy SmartTag from the SmartThings app:

Step 1. Open the app, then tap the Devices tab, then tap the Home icon. Select your desired location, then swipe through the rooms to find your tag.
Step 2. Touch and hold your tag, then tap Edit.
Step 3. Tap Delete device, then tap Delete to confirm.

Step 1. Insert the tip of your finger or a flat object (such as a guitar pick or credit card) into the notch on the bottom of the Galaxy SmartTag and pull until the tag opens.

Step 2. Remove the old battery and replace it with a new one within 10 seconds.
Step 3. Then, snap the cover back in place.

Step 3. While still holding the button down, reinsert the battery.

Step 4. Hold the button for five seconds, then release.
Step 5. Snap the battery cover of the tag back in place. The device should now be reset.

Step 6. If you're planning to connect the Galaxy SmartTag to another phone, you'll need to remove it from the SmartThings app first. Navigate to and open SmartThings on your phone, then tap the Devices tab, then tap the Home icon. Select your desired location, then swipe through the rooms to find your tag.
Step 7. Touch and hold your tag, then tap Edit.
Step 8. Tap Delete device, then tap Delete to confirm. Now the Galaxy SmartTag will be completely removed from SmartThings, and you can add it back or add it to another phone if desired.
Step 9. If you are still having problems with the Galaxy SmartTag after following the steps above, contact Samsung Support.

The Galaxy SmartTag+ is similar to the Galaxy SmartTag, but it also offers the capability to find your lost possession using augmented reality (AR) via Ultra-wideband technology. This feature uses your phone's camera to track the precise location of the Galaxy SmartTag+ if it is within 15 meters, which makes it useful if you lost an item at home or nearby.

Step 1. Once you've connected the Galaxy SmartTag+ to the SmartThings app on your phone or tablet, open the app and tap the Life tab. Tap the SmartThings Find card.
Step 2. Make sure you've selected your Galaxy SmartTag+, then tap Search nearby.
Step 3. Wait a few seconds, then tap Find using camera. 

Step 4. You may need to grant permission before opening the camera. Next, point your device around your current location.
Step 5. If the signal is strong enough, you will see arrows on the screen pointing you in the right direction as you approach the Galaxy SmartTag+.

Step 6. Tap the music note icon to make the Galaxy SmartTag+ ring, so it's easier to find.
Step 7. If you get close enough to the Galaxy SmartTag+ and missing item, a popup message will appear, informing you that it's nearby.