How to report a Samsung Pass error

Last Update date : Sep 13. 2022

While using Samsung Pass you may encounter some errors that do not allow you to use the app properly. Below, find out more about what to do if this happens.

How to report a Samsung Pass error

If an error occurs while using Samsung Pass, contact us by following the steps below:

Step 1. Launch "Samsung Pass".

Step 2. Tap the more options icon.

Step 3. Tap “Contact us”.

Step 4. Tap “Error reports”.

Step 5. Send the error details you want to report.

If the problem persists,

If the problem persists,

please contact us via Chat so that our agents can provide you with a solution

Go to Chat

Related Questions

Thank you for your feedback!

Contact Info

WhatsApp - 24/7
WhatsApp WhatsApp

Help you is now easier through our official WhatsApp channel.

We are available!
Attention 24 hours a day
Start chatting

LiveChat - 24/7
LiveChat LiveChat

Attention with our expert staff in Samsung products.

We are available!
Attention 24 hours a day
Start chatting

Online

There are a number of a different ways of contacting us via Live Chat, Email and more
Learn more

Call

Speak to one of our dedicated team of experts
Learn more

Face to face Support

Whether your product is in warranty or out of warranty, we're here to help.
Find a support center
View more