How to backup or restore data to Samsung Cloud

To back-up/restore your data, follow these steps:

1. Open your device settings and tap on “Samsung account” at the top of the screen.
2. Select the “Samsung Cloud” option and tap “Back up data”, “Restore data” or “Settings”.
3. Find Samsung Cloud in your Samsung Account or access the “Account and backup” menu in device settings to do a backup.
4. On the next screen, you must select “Back up or restore data within Samsung Cloud”.
5. If you want to do the process manually, select the items you want to back up in the Samsung Cloud settings menu and tap “Back up now”.

If you turn on “Auto Backup”, each item you activate will be automatically backed up every 24 hours according to the auto back-up conditions.

To set up auto backup, follow these steps:

1. Open your device settings and tap “Samsung account” at the top of the screen.
2. Select the “Samsung Cloud” option and tap “Back up data”. On the next screen, select the item you want to automatically back up.

The items supported by backup/restore are:

• Phone: call and message history.
• Messages: enhanced messages, multimedia messages and text messages (some large files may not be backed up).
• Contacts (saved on the device): contacts, email addresses, and business cards.
• Calendar (saved on the device): schedules, events and tasks.
• Clock: alarm, world clock, and timer.
• Settings: accessibility settings, ringtones (excluding default ringtones), Samsung keyboard options, Wi-Fi settings, paired Bluetooth devices and Always on Display settings.
• Home screen: layout, wallpapers (excluding default wallpapers) and Samsung DeX settings.
• Apps: Installation files and Samsung’s app settings.
• Voice recorder: recordings.