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Television

Select+ Services for SAMSUNG Smart TVs

For your Smart TV SAMSUNG Neo QLED 4K 98" (QN98*)

Because you are an exclusive customer, Samsung has created for you a package of services that you can use for free whenever you need them*.

Previous home consultation Previous home consultation
Free home inspection to ensure proper placement of your TV. Pre-inspection for optimal TV placement.
Extension of trial period Extension of trial period
In case the product is defective at the factory, you have a 30-day trial period. 30 days trial if the product turns out to be defective.
First visit within 24 hours First visit within 24 hours
Free visit to your home 24 hours after purchase, to guarantee your full satisfaction with the product. Free home visit within 24 hours of purchase.
Free in-home technical assistance Free in-home technical assistance
We visit you at home to assist you on how to set up and use the tools of your TV. Support on the use and settings of your TV.
Same day installation upon delivery Same day installation upon delivery
Enjoy your new TV without delay. We install the equipment the same day of delivery. Enjoy your new TV without delay.
Express on/offline experience Express on/offline experience
Priority waiting in the Service Center and exclusive agent in calls and chats. Preferential waiting, exclusive agent in calls and chats.
Entrega a domicilio Entrega a domicilio
Cuando tu equipo este listo nosotros nos encargaremos de dejarlo en tu casa. Cuando tu equipo este listo nosotros nos encargaremos de dejarlo en tu casa.
Entrega a domicilio Entrega a domicilio
Cuando tu equipo este listo nosotros nos encargaremos de dejarlo en tu casa. Cuando tu equipo este listo nosotros nos encargaremos de dejarlo en tu casa.

Service Policies

  • Extension of trial period

    We extended to 30 days our immediate exchange policy in case of factory defect, so you can feel more relaxed and supported in the purchase of your Smart TV SAMSUNG Neo QLED 4K 98" (QN98*).
  • *Certain conditions apply, review program terms and conditions. To consult the terms and conditions click on the next link
    Terms & Conditions English
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Face to face Support

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