How to prevent the overheating of your Galaxy device
इस लेख को हिंदी में देखने के लिए कृपया यहाँ क्लिक करें
Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the devices' lifespan or performance. However, these devices may temporarily generate heat on various occasions. Thus, we suggest taking precautions to avoid placing your device under these circumstances.
The following factors may affect the temperature of your Galaxy devices:
- Using your devices in an environment outside of normal operating conditions
- Placing your devices on/near a heat source, such as leaving them in a parked car on a hot day or continuously having them exposed to direct sunlight.
- Running multiple apps for an extended period of time.
- Using an incompatible, defective, or non-Samsung certified charger and / USB cable.
- Initial setup and data transfer from the previous devices.
- Sofware version should be updated
As your device generates heat, you may see warning messages. Please be aware that access to certain features/functions may temporarily freeze as a mean to protect the device.
Here are some tips on what to do if your Galaxy device generates heat as you use it.
Step 1
Turn off the Wi-Fi, GPS, and Bluetooth functions when not in use.
In addition, reduce the screen brightness of your device.
Step 2
Optimized the phone using Device care feature
Step 3
Close unused background running apps
Follow these simple tips to avoid heating:
- Always use a genuine Adapter & USB cable to charge your device.
- Do not use damaged travel adapter & USB cable.
- Avoid using the device in areas with weak signals or no reception.
- Avoid using your phone while charging.
- Turn off the Wi-Fi, GPS, Bluetooth, and other connectivity features when not in use.
- Avoid using maximum screen brightness.
- Close unused applications.
- Avoid playing graphic-intensive videos or games for a longer duration.
- Uninstall unused applications from the device.
- Keep your phone software and apps up to date
Precautions tips:
- Do not store your device in very cold or very hot temperatures.
- Do not expose your device to direct sunlight for extended periods.
- Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.
- Do not place the device in any areas that may overheat, such as on an electric heating mat.
- Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.
- Do not use a cable whose covering is peeled off or damaged, and do not use any charger or battery that is damaged or malfunctioning.
What to do if your Galaxy device generates heat while charging.
Both the device and the charger can generate heat while charging. The temperature may even feel warmer when charging with ‘Super Fast Chargers’ or wireless chargers.
Take the following actions if your device generates heat while charging.
Note:
- The warranty for the smartphone battery is a year. If a manufacturing issue is identified by the Samsung Service Center within the warranty period, it will be repaired or replaced free of cost. If the issue is identified as caused by the user, even within the warranty period, or any issue is discovered after the warranty ends, there may be a charge to you for the repair.
- When using a wireless charger, make sure there are no metal substances, magnets, or credit/transit cards between the device and the charger.
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