The 4E (4C) error indicates that the washing machine has detected that there is a problem with the water supply.

The most common reason for this error is a blocked water supply hose.

Follow the below troubleshooting steps to resolve it:

1. Check that the water tap connected to the washing machine is open to full.

2. Check that there are no kinks or bents in the water hose connected to the machine.

3. Check to see if the water hose mesh filter is not blocked. See the steps below showing you how to do this. You should clean the water hose mesh filter at least twice a year to prevent build up.

If your washing machine cannot drain well, 5C or 5E error message displayed.

Follow the below troubleshooting steps to resolve it:

1. Turn off the washing machine and check the level. See our guide for leveling the washing machine.

2. Inspect the drain hose.

3. Clean the debris filter (Front Load only)- Clean the debris filter periodically to improve cleaning performance and help prevent odors. A clogged debris filter reduces the effectiveness of the draining system.

4. Turn the washing Machine back on and start a cycle- The washing machine should drain at the beginning of the test cycle. If it does not, contact customer care to request service.