Family Hub: Touch Control Panel not Turning On or Not Responding

Last Update date : Jun 18. 2024

इस लेख को हिंदी में देखने के लिए कृपया यहाँ क्लिक करें

Occasionally, you may need to reset your Family Hub screen to resolve issues such as frozen apps, poor internet connectivity, or streaming interruptions. Here's how to do it:



1 / 5
      Step 1:- Open the refrigerator door and locate the switch cover at the top right corner of the door.



2 / 5
      Step 2:- Lift the cover to expose the power switch.



3 / 5
      Step 3:- Turn the switch off and wait for about 15 seconds.



4 / 5
      Step 4:- Turn the switch back on.



5 / 5
      Step 5:- Replace the switch cover by sliding it back into place until it clicks securely.




Related Questions

Thank you for your feedback!

Contact Info

Digital Service Center
DSC icon image DSC icon image

Get customized support, access to DIY videos and FAQs, or schedule a callback request to connect with an expert.
Click here

WhatsApp(English / हिंदी)
WhatsApp image icon WhatsApp image icon

WhatsApp for Technical support or query, Service centre location, Repair status, Demo & Installation request

WhatsApp Us : 1-800-5-726-7864

Available 24 Hours / 7 days
WhatsApp

Request Callback Service
image of caller image of caller

Connect with our technical expert
Schedule Callback

Sign Language
Sign language image Sign language image

Video call with Sign Language interpreter assisted by Samsung product expert.

Available: 11 AM to 4 PM (Monday - Friday)
Video chat with us

Email Support
Image of email icon Image of email icon

We'll respond within 24 hours of your request.
Email Us

Phone Support (India)
image of phone dialer image of phone dialer

1-800-5-726-7864
1-800-40-726-7864

Available: 8 AM to 8 PM (All 7 days)
☏ : Tollfree Helpline 1 ☏ : Tollfree Helpline 2

Face-to-Face Support
Image of location icon Image of location icon

Whether your product is in warranty or out of warranty, we're here to help.
Find a Samsung service center Book an Appointment

Remote Service
Image of RM icon Image of RM icon

Remote diagnostics by our specially trained technicians for your Galaxy device and Samsung TV
Remote Service

CEO Office
Image of CEO icon Image of CEO icon

CEO Office
Indian customers only

Phone Support (Bangladesh, Sri Lanka, Nepal)
Image of caller icon Image of caller icon

Bangladesh, SriLanka, Nepal Phone Support

Apps & Services Customer Support

Samsung Pay : 1800-123-7729
Samsung Free : 1800-40-7267864 | 1800-5-7267864