Certified care by Samsung experts
Samsung Care+
Samsung Care+ is the Extended Warranty Program that helps you to enjoy peace of mind. Your product will be protected from mechanical and technical failures that are already covered under the original manufacturer's warranty.
Benefits of Samsung Care+
With Samsung Care+, enjoy peace of mind as your product gets protected from mechanical and technical failures that are already covered under the original manufacturer's warranty. Samsung Care+ ensures usage of 100% genuine spare parts, quality service by Samsung Authorised Service centres and seamless hassle-free claim experience for the customer.
It offers great value, reduced downtime and trouble free operations offered at your doorstep.
Add Samsung Care+ while shopping
Get extra confidence right from the start, after all there’s no better time to add Samsung Care+ than at the checkout.
Pick the coverage term which works best for you while adding your product to the cart.
Expert Support
We're ready to help with everything related to Samsung Care+. Please call us on 1800-40-7267864.
Here's what's covered
Benefits of Samsung Care+
Certified repair
Get certified trusted experts for all applicable repairs.
Cost effective service
Value for money services.
All India coverage
Covers all cities in India.
Genuine spare parts
Genuine and original spare parts are used in repairs.
Select your device to find out your coverage details
How and where to buy
E-store
You can buy the Samsung Care+ directly from www.samsung.com and Samsung Shop App along with the product of your choice. Please note standalone Samsung Care+ can only be purchased from service centres after product installation and within the standard warranty period.
Brand shops/Exclusive stores
Samsung Samsung Care+ pertaining to various consumer electronic products will be available now on Samsung Exclusive stores as well for products within standard warranty. Please note standalone Samsung Care+ can only be purchased from service centres after product installation and within the standard warranty period.
Service centres
All you need to do is choose the Extended Warranty that suits you and walk in to the nearest Samsung service centre or call us on 1800 407 267 864. Samsung Extended Warranty can only be purchased during the standard warranty period of the product.
Contact us here.
Customer Care : 1800-40-7267864 (Toll Free Number)
Email id : support.india@samsung.com
Start here.
Discover the right product for you.
Refrigerators
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Washers and Dryers
Microwave
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FAQs - Samsung Care+
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What is Samsung Care+? Why should I purchase it?Samsung Care+ is an extended warranty plan for Samsung Consumer Electronics Products. It can be purchased prior to the expiry of the standard warranty. It can be claimed for electrical and mechanical failures that are already covered under the original manufacturer's warranty. You can enjoy the benefits of manufacturer’s warranty for an extended period of time depending on the Samsung Care+ Plan tenure you purchase.
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When can I purchase Samsung Care+?Samsung Care+ Extended Warranty plans can be purchased together with a new electronic product purchased from Samsung Shop App. Samsung website www.samsung.com and Samsung Brandshops If you forget to purchase Samsung Care+ along with the product purchased from these channels, you may then visit any authorised Samsung Service centre to purchase the plan before expiry of standard warranty period.
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What’s the plan validity of Samsung Care+? How long does it last?Samsung Care+ validity will depend on the type of plan purchased and it will be applicable after the manufacturer warranty has expired.
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How can I determine which plan to buy?www.samsung.com : While purchasing your product online, after you add the product to your cart, the commensurate Samsung Care+ plans will show. You may add the relevant Care+ to your cart and proceed with check out. Samsung Shop App : While purchasing product from Samsung Brandshops, they will guide you on commensurate Samsung Care+ for the product of your choice.
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Where and how can I avail the extended warranty service?You can contact 1800-40-7267864 register your request for product repair. You can claim it only within your extended warranty period. With our In-home Service, an engineer will visit your place as a part of the plan and offer you in-home service during the extended warranty period. Click on Terms & Conditions to know about these services in detail.
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Is Samsung Care+ valid for refurbished products?No, Samsung Care+ is not valid for refurbished products.
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What is covered under Samsung Care+?Samsung Care+ covers the electrical and mechanical failures that are already covered under original manufacturer's warranty. For more details, please visit Terms and Conditions https://www.samsung.com/in/support/warranty/
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What is not covered under Samsung Care+?Wear and tear, accidental and liquid damage or any accessories are not included under Samsung Care+. For more details, visit Terms and Conditions.
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Can I get Samsung Care+ for Samsung products purchased outside India?No, Samsung Care+ is available for products purchased only in India.
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I want to cancel my Samsung Care+; can I get a refund for the remaining days?We regret to inform that there is no refund policy for Samsung Care+.
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When will I receive a confirmation e-mail after purchasing Samsung Care+?Samsung Care+ certificate and invoice will be delivered via email within 14 working days. In case of any further assistance, you may call us at 1800-40-7267864.
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What documents do I have to provide to avail the services during the extended warranty period?Your original Samsung Care+ certificate and product invoice are mandatory proofs required to avail the service.
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Who should I contact in case of any difficulty?For any query, you may please contact Samsung Customer service -1800-40-7267864.
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How do I verify if my product is still under warranty?Your certificate will have the Samsung Care+ Warranty tenure. Still, in case of any query, you may contact Samsung Customer service at 1800-40-7267864.
* Images shown here are for representational purpose only, actual may vary. All features, specifications and prices are subject to change without prior notice. Model availability may vary from location to location.
