Samsung Series 5 AI Energy WD11DG5B15BBU1 WiFi-enabled, Washer Dryer, 11kg - Black
Common Topics
Samsung Series 5 AI Energy WD11DG5B15BBU1 WiFi-enabled, Washer Dryer, 11kg - Black
WD11DG5B15BBSolutions & Tips
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Install & Operation
Are the doors of my Samsung washer or dryer reversible?
FAQ for Samsung Laundry. Find more about 'Are the doors of my Samsung washer or dryer reversible?' with Samsung
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Error message
How to resolve a 4E or 4C error code on a washing machine
FAQ for Samsung Laundry. Find more about How to resolve a 4E or 4C error code on a washing machine with Samsung Support.
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WM_Others
How do I clean the debris filter in my front loading Samsung washing machine?
FAQ for Samsung Laundry. Find more about How do I clean the debris filter in my front loading Samsung washing machine? with Samsung Support.
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Specification
Where to find the model number and serial number for your product
FAQ for Samsung products. Find more about "Where to find the model number and serial number for your Samsung product" with Samsung Support.
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Error message
How to resolve a 5E or 5C error code on a washing machine
A 5E or 5C error code indicates that the washing machine has detected a drainage issue. Follow these troubleshooting steps to clean the drain pump filter and clean the drain hose.
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WM_Others
Preventing damage to your washing machine door and drum
How to Video for Samsung Laundry. Find more about Preventing damage to your washing machine door and drum with Samsung Support.
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Noise & Vibration
My washing machine is noisy
How To Video for Samsung Laundry. Find more about "My washing machine is noisy" with Samsung Support.
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How to use
Washing machine door not closing
FAQ for Samsung Home appliances. Find more about washing machine door not closing with Samsung Support.
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Function
What do the laundry and textile care symbols mean?
FAQ for Samsung Laundry. Find more about 'What do the laundry and textile care symbols mean?' with Samsung Support.
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Function
What to do if your washing machine does not spin as expected
FAQ for Samsung Laundry. Find more about "What to do if your washing machine does not spin as expected" with Samsung Support.
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How to use
How much laundry can I put in my washing machine?
FAQ for Samsung Laundry. Find more about "How much laundry can I put in my washing machine?" with Samsung Support.
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Cleaning
How do I check the drain pump filter of my Samsung washing machine?
How To Video for Samsung Washing machine. Find more about 'How do I check the drain pump filter of my Samsung washing machine?' with Samsung Support.
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Install & Operation
How to install your washing machine
FAQ for Samsung Laundry. Find more about How to install your washing machine with Samsung Support.
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Cleaning
Check the cleaning functions and sections on the washing machine
FAQ for Samsung Home Appliances. Find more about check out the cleaning functions and sections on the washing machine with Samsung Support.
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Function
How do I use the control panel on my Laundry U washing machine?
FAQ for Samsung Washing machines. Find more about 'How do I use the control panel on my Laundry U washing machine?' with Samsung Support.
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Drying
How to set automatic dry mode after washing
Find out how to set your washing machine to automatically dry your clothes when it finishes the wash cycle.
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How to use
How do I change the language on my Laundry U washing machine?
FAQ for Samsung Home Appliances. Find more about 'How do I change the language on my Laundry U washing machine?' with Samsung Support
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Install & Operation
What should I do when the control panel buttons are not operating properly?
FAQ for Samsung Home Appliances. Find more about What should I do when the control panel buttons are not operating with Samsung Support.
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How to use
How can I open the door of my washing machine during operation?
FAQ for Samsung Home Appliances. Find more about How can I open the door of my washing machine during operation with Samsung Support.
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WM_Others
Why is the door latch loose on my washing machine?
FAQ for Samsung washing machines. Find more about 'Why is the door latch loose on my washing machine?' with Samsung Support
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How to use
How to connect to SmartThings on my washing machine?
FAQ for Samsung home appliances. Find more about “How to connect to SmartThings on my washing machine?” with Samsung Support.
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How to use
How to control the washing machine with SmartThings
FAQ for Samsung Home Appliances. Find more about "How to control the washing machine with SmartThings" with Samsung Support.
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Install & Operation
What can I do when my washing machine suddenly stops during operation?
FAQ for Samsung Home Appliances. Find more about "What can I do when my washing machine suddenly stops during operation" with Samsung Support.
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Install & Operation
Are the doors on my dryer reversible?
FAQ for Samsung Laundry. Find more about 'are the doors on my dryer reversible?' with Samsung Support.
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Error message
What do the codes on my washing machine mean?
FAQ for Samsung Laundry. Find more about 'What do the codes on my washing machine mean?' with Samsung Support
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How to use
Check out the information codes on my washing machine
FAQ for Samsung home appliances. Find more about “Check out the information codes on my washing machine” with Samsung Support.
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WM_Others
How to drain the washing machine in emergency cases?
FAQ for Samsung home appliances. Find more about “How to drain the washing machine in emergency cases?” with Samsung Support.
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How to use
How do I use the dryer on my Samsung washer dryer?
FAQ for Samsung Laundry. Find more about "How do I use the dryer on my Samsung washer dryer" with Samsung Support.
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How to use
How to deactivate demo mode on my washing machine?
FAQ for Samsung Home Appliances. Find more about How to deactivate demo mode on the washing machine with Samsung Support.
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WM_Others
Prepare your Samsung TV or appliance for in home repair
FAQ for Samsung home appliance. Find more about Prepare your Samsung TV or appliance for in home repair with Samsung Support.
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Noise & Vibration
Why is my washing machine making noises and how to fix
Find out why your Samsung washing machine is making abnormal noises. Use our guide and instructions to identify the noise and how to stop the noise.
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How to use
How to find your user manual
Find & download your Samsung Support user manual PDF, software guide or instructions. Simply search for your product using your model code or by category.
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How to use
How do I set up the Delay End function on my Eco Bubble Samsung washing machine?
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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Function
My washing machine isn't draining or filling. How can I fix this?
A 5E or 5C error code indicates that the washing machine has detected a drainage issue. Follow these troubleshooting steps to clean the drain pump filter and clean the drain hose.
Manuals & Downloads
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Quick Guide
- ver 1.0
- 13.98 MB
- 20.05.2023
ENGLISH -
Quick Guide
- ver 1.0
- 20.02 MB
- 06.09.2024
ENGLISH, DANISH, FINNISH, NORWEGIAN, SWEDISH -
Statement of Compliance
- ver 1.0
- 0.24 MB
- 06.01.2025
ENGLISH -
User Manual
- ver 1.0
- 50.87 MB
- 06.01.2025
ENGLISH, DANISH, FINNISH, NORWEGIAN, SWEDISH -
User Manual
- ver 1.0
- 10.76 MB
- 06.01.2025
ENGLISH
