65” Crystal UHD CU7020 4K Smart TV
Common Topics
65” Crystal UHD CU7020 4K Smart TV
UE65CU7020KSolutions & Tips
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Media
What is Screen Mirroring and how do I use it with my Samsung TV?
Screen mirroring allows you to watch your mobile's content on your TV. Learn how to use screen mirroring.
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How to use
How do I change the menu language on my Samsung TV?
FAQ for Samsung Television. Find more about 'How do I change the menu language on my Samsung TV?' with Samsung
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How to use
How should I clean my TV screen?
FAQ for Samsung Television. Find more about 'How should I clean my TV screen?' with Samsung Support
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Firmware / Software
How do I update the software on my Samsung Smart TV?
Find more about 'How do I update the software on my Samsung Smart TV?' with Samsung Support
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Accessory
My TV remote isn't working
FAQ for Samsung television. Find out more about 'My TV remote isn't working' with Samsung Support.
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Firmware / Software
How can I check what software version my TV is using?
FAQ for Samsung television. Find out more about 'How can I check what software version my TV is using?' with Samsung Support
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Installation / Connection
How to wall mount your Samsung TV
FAQ for Samsung television. Find more about 'How to mount your TV on a wall or stand' with Samsung Support.
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Installation / Connection
Attaching your Samsung TV to a stand
FAQ for Samsung televisions. Find out more about how to assemble your TV and attach it to the stand with Samsung Support.
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How to use
How do I find the instruction manual for my Samsung TV?
FAQ for Samsung television. Find more about 'How do I find the instruction manual for my Samsung TV?' with Samsung Support.
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Picture
How to screen mirror laptop to TV?
Find out how to mirror the screen of your laptop on your Samsung TV.
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TV_Others
What does RGB mean?
FAQ for Samsung Television. Find more about 'What does RGB mean?' with Samsung
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Specification
Where do I find the serial number and model of my TV?
FAQ for Samsung television. Find more about "Where do I find the Model Code, Serial Number and Software Version of my TV?" with Samsung Support.
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Samsung Apps
How do I clear the Internet browser history on my smart TV?
FAQ for Samsung Television. Find more about 'How do I clear the Internet browser history on my smart TV?' with Samsung
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How to use
My TV apps won't open
FAQ for Samsung television. Find out more about 'My TV apps won't open' with Samsung Support
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How to use
My TV won't turn on
FAQ for Samsung television. Find out more about 'My TV won't turn on' with Samsung Support
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How to use
What is Intelligent Mode on my TV?
FAQ for Samsung television. Find more about 'What is Intelligent Mode?' with Samsung Support
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How to use
What is Smart Hub?
FAQ for Samsung television. Find more about 'What is Smart Hub?' with Samsung Support
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TV_Others
What is burn-in and how can I avoid getting it on my TV?
FAQ for Samsung television. Find more about 'What is burn-in and how can I avoid getting it on my TV?' with Samsung Support.
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Firmware / Software
How to update a Samsung TV via USB
FAQ for Samsung television. Find more about "How to update a Samsung TV via USB" with Samsung Support.
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Firmware / Software
Additional steps required on your 2013 "F" Range
FAQ for Samsung television. Find more about 'Additional steps required on your 2013 'F' Range' with Samsung Support
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Firmware / Software
How to access the BBC iPlayer on a 2014 "H" range series television
FAQ for Samsung television. Find more about 'Issues with the iPlayer security certificate' with Samsung Support.
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Channel
How to watch Disney+ on Samsung Smart TVs
FAQ for Samsung television. Find more about How to watch Disney+ on Samsung Smart TVs with Samsung Support.
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How to use
How to set the TV Audio format
FAQ for Samsung TV, Find more about How to set TV Audio format with Samsung Support.
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How to use
How to use Samsung Remote Support
FAQ for Samsung TV, Find more about How to use Samsung Remote Support with Samsung Support.
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Accessory
How to identify a good HDMI lead?
FAQ for Samsung television. Find more about 'How to identify a good HDMI lead?' with Samsung Support.
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Network
How to troubleshoot internet connectivity for Samsung TV
Learn what to do if your Samsung Smart TV is not finding your Wi-Fi network or connecting to the internet with our easy guide and instructions.
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How to use
How to troubleshoot apps that are not working on the Samsung Smart TV
FAQ for Samsung TV, Find more about how to troubleshoot apps that are not working on a Samsung Smart TV with Samsung Support.
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Firmware / Software
End of service for the All 4 application on 2011 and 2012 Smart TVs
FAQ for Samsung television. Find more about 'End of service for the All 4 application on 2011 and 2012 TVs' with Samsung Support.
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TV_Others
Where can I buy replacement parts for Samsung products?
FAQ for Samsung products. Find more about 'Where can I buy replacement parts for Samsung products?' with Samsung Support.
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How to use
How to troubleshoot the TV screen that darkens when connected to a PC
FAQ for Samsung television. Find more about “How to troubleshoot the TV screen that darkens when connected to a PC” with Samsung Support.
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TV_Others
Do I need a TV licence to stream on Samsung products?
FAQ for Samsung TV, Find more about Do I need a TV licence to stream on Samsung products with Samsung Support.
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How to use
How to turn the Samsung Home Bar on or off
FAQ for Samsung television. Find more about How to turn the Samsung Home Bar on or off with Samsung Support.
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TV_Others
Find a replacement remote control for Samsung TV or Projector
If your Samsung TV or Projector remote control is lost or not working you can find a replacement or spare part here.
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How to use
How to install software & app updates automatically on your Smart TV
Learn how to download and install software or app updates automatically on your Samsung Smart TV with our easy guide and instructions.
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How to use
How to use the NOW TV app on Samsung TV
samsung tv, smart tv, tv apps, NOW TV, app, stream, install
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How to use
How to use the Netflix app on your Samsung TV
Find out how to use the Netflix app on your Samsung TV. Learn how to stream your favourite TV shows and movies with our easy guide.
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How to use
How to use the YouTube app on your Samsung TV
Find out how to use the YouTube app on your Samsung TV. Learn how to stream YouTube content with our easy guide.
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How to use
How to use the Amazon Prime Video app on Samsung TV
Find out how to use the Amazon Prime Video app on your Samsung TV. Learn how to stream your favourite TV shows and movies with our easy guide.
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Channel
How to install, watch and stream the Discovery Plus TV App on Smart TV
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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How to use
How to download Britbox app & stream on Samsung TV
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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Specification
Where do I find the e-manual on my TV?
FAQ for Samsung television. Find more about 'How do I find the instruction manual for my Samsung TV?' with Samsung Support.
Manuals & Downloads
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Quick Setup Guide
- ver 231011
- 0.89 MB
- 18.07.2024
ENGLISH -
Remote control
- ver 2212150
- 0.21 MB
- 18.07.2024
ENGLISH -
Statement of Compliance
- ver 2402014
- 0.14 MB
- 18.07.2024
ENGLISH -
Quick Setup Guide
- ver 231011
- 0.89 MB
- 12.07.2024
ENGLISH -
Remote control
- ver 2212150
- 0.21 MB
- 12.07.2024
ENGLISH -
Statement of Compliance
- ver 2402014
- 0.14 MB
- 12.07.2024
ENGLISH -
Quick Setup Guide
- ver 231011
- 0.86 MB
- 09.02.2025
ENGLISH -
Remote control
- ver 2212150
- 0.16 MB
- 09.02.2025
ENGLISH, FRENCH(FRANCE), GERMAN, DUTCH, ITALIAN -
e-Manual
- ver 1.0
- 5.26 MB
- 07.04.2025
ENGLISH -
OS Upgrade file(USB type)
- ver 2028.1_2032.8
- 2783.84 MB
- 23.07.2025
- All OS
MULTI LANGUAGE -
Upgrade File(USB type),MAIN
- ver 2000.2
- 1378.41 MB
- 04.09.2024
- All OS
MULTI LANGUAGE -
OS Upgrade Release Note
- ver 1.0
- 1.21 MB
- 03.12.2024
- All OS
MULTI LANGUAGE -
OS Upgrade User Manual
- ver 1.0
- 0.55 MB
- 03.07.2025
- All OS
MULTI LANGUAGE
