SmartThings
Common Topics
SmartThings
SmartThingsSolutions & Tips
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How to use the device
How to calibrate your TV screen with SmartThings
Discover how to calibrate your TV screen with SmartThings
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How to use the device
How to set up a voice assistant on home appliances with SmartThings
Learn how to set up a Google Home, Bixby and Amazon Alexa voice assistant on a Samsung home appliance with SmartThings.
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How to use the device
Use Routines in SmartThings
Find out how to use Routines in the SmartThings app
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How to use the device
Control your TV or Soundbar by connecting Google Home, Bixby, or Alexa
Find out how to control your TV and Soundbar using Bixby or Alexa.
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Galaxy SmartTag
Use the Samsung Galaxy SmartTag and SmartTag+
FAQ for Samsung Mobile. Find more about how to use the Samsung Galaxy SmartTag and SmartTag+ with Samsung Support.
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SmartTings Find
Use SmartThings Find with the SmartThings App
FAQ for Samsung Mobile. Find more about how to use SmartThings Find with the SmartThings App with Samsung Support.
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How to use the device
Set up the SmartThings app on your phone
FAQ for Samsung Mobile. Find more about how to set up the SmartThings app on your phone with Samsung Support.
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How to use the device
Add and manage devices and appliances in SmartThings
You can add your smart devices to the SmartThings app to control and monitor them with ease. You can also remove devices that you’re no longer using.
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How to use the device
How to fix the disconnection between my TV and SmartThings app?
FAQ for Samsung Apps & Services. Find more about How to fix the disconnection between my TV and SmartThings app with Samsung Support.
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Connecting the device
What to do when the SmartThings app fails to add my TV?
FAQ for Samsung Apps & Services. Find more about What to do when the SmartThings app fails to add my TV with Samsung Support.
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How to use the device
How to add my Samsung Soundbar to the SmartThings app?
FAQ for Samsung Apps & Services. Find more about How to add my Samsung Soundbar to the SmartThings app with Samsung Support.
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Connecting the device
How to add my TV to the SmartThings app
FAQ for Samsung apps & services. Find more about How to add my TV to the SmartThings app with Samsung Support.
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Connecting the device
What to do if the TV that was registered on the SmartThings app disappears
FAQ for Samsung Apps & Services. Find more about What to do if the TV that was registered on the SmartThings app disappears with Samsung Support.
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Connecting the device
How to fix a poor connection between my TV and the SmartThings app
FAQ for Samsung Apps & Services. Find more about How to fix a poor connection between my TV and the SmartThings app with Samsung Support.
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Connecting the device
Devices connected to my SmartThings hub appear offline
FAQ for Apps & Services. Find more about devices connected to the SmartThings hub appear offline with Samsung Support.
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Connecting the device
Connecting Bluetooth devices to your phone with SmartThings
With the SmartThings app, you can monitor & control your smart devices or appliances right from your phone. Learn how to connect using Bluetooth.
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Connecting the device
My Samsung TV is connected to SmartThings but appears offline when I power off the TV
FAQ for Apps & Services. Find more about my Samsung TV is connected to SmartThings but appears offline when I power off the TV with Samsung Support.
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Connecting the device
Connect devices connected to other services (Google Home, Alexa) to the SmartThings App
Learn how to connect & use the Samsung SmartThings App with Google Home & Alexa. Find out how to control lighting, plugs, thermostats, locks & more.
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Connecting the device
Unable to register a Samsung appliance to SmartThings
If you're unable to register a Samsung appliance to SmartThings please use our troubleshooting guide to complete the registration.
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Connecting the device
What devices are supported by SmartThings?
Not sure if your device is supported by Samsung SmartThings, browse our list of devices that support SmartThings.
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Galaxy SmartTag
About the Galaxy SmartTag+
FAQ for Apps & Services. Find more about the Galaxy SmartTag+ with Samsung Support.
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Connecting the device
Unable to control or see devices registered in the SmartThings app
FAQ for Apps & Services. Find more about unable to control or see devices registered in the SmartThings app with Samsung Support.
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Connecting the device
Unable to register/connect to a Bluetooth device in the SmartThings app
FAQ for Apps & Services. Find more about being unable to register/connect to a Bluetooth device in the SmartThings app with Samsung Support.
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Connecting the device
Some of my online devices appear offline in the SmartThings hub
FAQ for Apps & Services. Find more about some of my online devices appear offline in the SmartThings hub with Samsung Support.
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How to use the device
How to register my device on the SmartThings when it says it is already connected
FAQ for Apps & Services. Find more about how to register my device on the SmartThings when it says it is already connected with Samsung Support.
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How to use the device
How to change the owner of a device registered on the SmartThings app
FAQ for Apps & Services. Find more about how to change the owner of a device registered on the SmartThings app with Samsung Support.
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How to use the device
How to install and use the SmartThings app on my iPhone
FAQ for Apps & Services. Find more about how to install and use the SmartThings app on my iPhone with Samsung Support
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How to use the device
I am not receiving notifications from devices registered on the SmartThings app
FAQ for Apps & Services. Find more about not receiving notifications from devices registered on the SmartThings app with Samsung Support.
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How to use the device
How to manage device locations & rooms in the SmartThings App
Discover how to manage device locations & rooms in the SmartThings App - organise your devices & smart hubs based on where they are in your home.
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SmartTings Find
How to remove a device or appliance from SmartThings Find
Follow our guide & instructions if you want to remove a device or appliance that you no longer own from SmartThings Find.
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SmartTings Find
How to use SmartThings Find to locate a registered device
Discover how to use SmartThings Find to locate a registered device or update the location using the SmartThings App.
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SmartTings Find
When is a registered device classified as lost on SmartThings Find
Learn what it means when a registered Samsung device is classified as lost on SmartThings Find based on pre-set conditions.
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SmartTings Find
Use SmartThings on your Windows 10 and 11 PC
FAQ for Apps & Services. Find more about use SmartThings on your Windows 10 and 11 PC with Samsung Support.
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SmartThings for WATCH
About SmartThings for the Galaxy Watch
FAQ for Apps & Services. Find more about SmartThings for the Galaxy Watch with Samsung Support.
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SmartThings for WATCH
About SmartThings for Watch
FAQ for Apps & Services. Find more about SmartThings for Watch with Samsung Support.
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SmartThings Life
Features of the SmartThings services
FAQ for Apps & Services. Find more about features of the SmartThings services with Samsung Support.
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How to use the device
Will SmartThings data be deleted if I factory reset my smartphone?
When you perform a factory data reset on your smartphone, all SmartThings data registered on the device will be reset.
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SmartTings Find
How to find Galaxy SmartTag+ with SmartThings Find & Camera
FAQ for Apps & Services. Find more about How to use Find Using Camera to find my Galaxy SmartTag+ with Samsung Support.
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SmartTings Find
How to add & invite new friends & family to SmartThings Find
Learn how to add & invite new friends & family to SmartThings Find. Once setup you will be able to share device locations on SmartThings Find.
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Samsung Cloud Web
How to create and use a passkey
Learn how to easily create and utilize a secure passkey with our step-by-step guide. Enhance your online security today.
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SmartTings Find
How to use SmartThings Find to locate a lost S Pen Pro
Use the following instructions to use the SmartThings app to locate a lost S Pen Pro.
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How to use the device
The updated recycle bin feature in My Files on Galaxy devices with One UI 6.0
This guide teaches you how to delete and restore files using your phone or tablet's My Files, Gallery or Voice Recorder app.
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Backup/Restore
How to use Google One to back up your Galaxy phone’s data
This guide will help you automatically back up your Galaxy phone’s data to Google Drive, as well as perform a manual backup.
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SmartThings Life
How to use the SmartThings scan care labels and detergent features
Find out how to use the scan care labels and scan detergent feature using the SmartThings app.
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General
What are the benefits of having a Samsung account?
Learn more about the benefits of having a Samsung account.